DH Pace Company, Inc.
Operations Manager - Chicago, IL / Glendale Heights, IL 60139
DH Pace Company, Inc., Chicago, Illinois, United States, 60290
Operations Manager - Chicago, IL / Glendale Heights, IL 60139
Why DH Pace
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door‑related products and commercial security products. The company is privately owned and has been in operation for over 95 years. We have 50+ U.S. offices in 24 states with 2024 company‑wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our core values are R.I.S.E.: Respect, Integrity, Service, and Excellence.
Operations Management – If you have held titles such as Branch Sales Manager, Branch Manager, Operations & Sales Manager, Project Operations Manager, or General Manager, and you enjoy managing and selling in the service provider industry, apply for Operations Manager at DH Pace Company, Inc. in Glendale Heights, IL.
Leverage your hands‑on management experience to assess current operations, recommend and implement procedural and process changes while fostering team building, increasing sales and profitability, and ensuring high customer service standards. Oversee existing customer projects and increase service work revenues for commercial door systems and entry door systems.
Position Overview
Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions with full P&L responsibility.
Make recommendations for operational and sales procedural/process improvement changes and implement them to increase customer satisfaction while delivering healthy profit margins and returns on sales that meet or exceed the annual financial budget/forecast.
Leverage operations/process improvement expertise in a consultative manner with personnel, becoming the “go to resource” for operational assistance, advice, guidance, and career mentoring.
Assist with employee/job scheduling and with technical/mechanical troubleshooting and problem resolutions.
Visit local accounts to explore sales opportunities to increase sales revenues and ensure we are meeting customer expectations.
Ensure staff perform required daily tasks in their respective areas using the company’s best practices, policies, and procedures.
Qualifications
Minimum five (5) years of leadership experience managing exempt and non‑exempt personnel, P&L, budgets, projects, materials ordering, sales, and customer service.
Bachelor’s degree and commercial service provider industry experience preferred.
Work hours: 7 AM – 5 PM Monday – Friday with emergency/after‑hours call rotation approximately every 4–6 weeks.
Willing and available to train 3–5 days per week in one or two nearby operations for up to three (3) months.
Proficient with Windows‑based programs and ERP/CRM systems.
Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback, and other metrics to determine cause‑effect relationships and impact of process or procedural changes.
Proficient with technical applications and mechanical systems.
Good driving record and valid driver’s license required.
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
Onsite:
1 E North Ave., Suite 101, Glendale Heights, IL 60139
Our Benefit Offerings Include
Medical, dental, and vision options available on the 1st day of the month following your start date.
Paid time off plan: 13 days accrued annually during first year; 16 days accrued during second year.
Paid holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
Floating holidays: up to 2 per year.
Competitive compensation with annual performance evaluations.
401(k) retirement plan with employer match.
Company‑paid life insurance, short‑term disability, and long‑term disability.
And more!
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to an employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
We are an equal opportunity employer. The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees with access to compensation information must adhere to confidentiality guidelines as required.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Wholesale Building Materials
#J-18808-Ljbffr
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door‑related products and commercial security products. The company is privately owned and has been in operation for over 95 years. We have 50+ U.S. offices in 24 states with 2024 company‑wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our core values are R.I.S.E.: Respect, Integrity, Service, and Excellence.
Operations Management – If you have held titles such as Branch Sales Manager, Branch Manager, Operations & Sales Manager, Project Operations Manager, or General Manager, and you enjoy managing and selling in the service provider industry, apply for Operations Manager at DH Pace Company, Inc. in Glendale Heights, IL.
Leverage your hands‑on management experience to assess current operations, recommend and implement procedural and process changes while fostering team building, increasing sales and profitability, and ensuring high customer service standards. Oversee existing customer projects and increase service work revenues for commercial door systems and entry door systems.
Position Overview
Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions with full P&L responsibility.
Make recommendations for operational and sales procedural/process improvement changes and implement them to increase customer satisfaction while delivering healthy profit margins and returns on sales that meet or exceed the annual financial budget/forecast.
Leverage operations/process improvement expertise in a consultative manner with personnel, becoming the “go to resource” for operational assistance, advice, guidance, and career mentoring.
Assist with employee/job scheduling and with technical/mechanical troubleshooting and problem resolutions.
Visit local accounts to explore sales opportunities to increase sales revenues and ensure we are meeting customer expectations.
Ensure staff perform required daily tasks in their respective areas using the company’s best practices, policies, and procedures.
Qualifications
Minimum five (5) years of leadership experience managing exempt and non‑exempt personnel, P&L, budgets, projects, materials ordering, sales, and customer service.
Bachelor’s degree and commercial service provider industry experience preferred.
Work hours: 7 AM – 5 PM Monday – Friday with emergency/after‑hours call rotation approximately every 4–6 weeks.
Willing and available to train 3–5 days per week in one or two nearby operations for up to three (3) months.
Proficient with Windows‑based programs and ERP/CRM systems.
Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback, and other metrics to determine cause‑effect relationships and impact of process or procedural changes.
Proficient with technical applications and mechanical systems.
Good driving record and valid driver’s license required.
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
Onsite:
1 E North Ave., Suite 101, Glendale Heights, IL 60139
Our Benefit Offerings Include
Medical, dental, and vision options available on the 1st day of the month following your start date.
Paid time off plan: 13 days accrued annually during first year; 16 days accrued during second year.
Paid holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
Floating holidays: up to 2 per year.
Competitive compensation with annual performance evaluations.
401(k) retirement plan with employer match.
Company‑paid life insurance, short‑term disability, and long‑term disability.
And more!
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to an employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
We are an equal opportunity employer. The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Employees with access to compensation information must adhere to confidentiality guidelines as required.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Wholesale Building Materials
#J-18808-Ljbffr