RapidSOS
Strategic Account Manager, Public Safety
RapidSOS, San Francisco, California, United States, 94199
Strategic Account Manager, Public Safety
RapidSOS is committed to using technology to build a safer, stronger future and working together to save lives. We are an intelligent safety platform that harnesses artificial & human intelligence to fuse life‑saving data from 600M+ connected devices, apps and sensors from 210+ global technology companies, delivering it to over 22,000+ public safety agencies in 11 countries. Powered by RapidSOS HARMONY, the industry’s first purpose‑built AI for public safety, RapidSOS empowers first responders with real‑time intelligence and situational awareness needed to help protect property and save lives.
What this role is about: We’re hiring an elite Strategic Account Manager to own America’s largest and most complex major metropolitan markets. This is not a typical public safety sales role; you will be selling the RapidSOS UNITE platform, an enterprise‑grade AI‑powered ecosystem that unifies call handling, real‑time device data, translation and analytics into one operational environment. You will quarterback multi‑threaded deals, influence policy‑level decision makers, orchestrate internal and external stakeholders, and drive modernization strategies for some of the world’s most important public safety agencies. This is a hunter role—expanding our presence, displacing outdated systems, and driving metro‑wide adoption of the RapidSOS platform.
What you’ll do:
Own and Close Enterprise Platform Deals:
Lead the full‑cycle engagement and sale of the RapidSOS UNITE platform into major city agencies (Named Accounts)—managing multi‑year, multi‑department, high‑visibility engagements.
Sell Transformational Solutions:
Offer AI‑powered solutions at the intersection of call management, data intelligence, cloud architecture and enterprise ecosystem integrations.
Engage All Levels of City Leadership:
Build relationships with champions at these Named accounts, such as 911 directors, CTOs, CIOs, chiefs, sheriffs, deputy mayors, emergency managers, CISOs, procurement leadership and other stakeholders.
Influence Strategic Modernization:
Shape policy‑level decisions related to digital transformation and AI adoption across large public safety operations.
Navigate Procurement Complexity:
Manage long‑cycle enterprise procurement, RFPs, budget cycles, grant funding (NG911, UASI, FEMA, ARPA), and multi‑vendor technology stacks; unblock technical, legal, policy and interoperability challenges.
Orchestrate Stakeholder Groups:
Lead cross‑functional pursuit teams—including product, solution engineers, AI specialists, implementation, legal and B2B partner leads—to influence CAD vendors, integrators, statewide 911 boards and enterprise partners that shape major metro buying decisions.
What we’re looking for in our ideal candidate:
10+ years experience in enterprise or public sector SaaS sales, with at least 10+ years selling complex platforms or large‑scale transformation deals in the public sector.
Complexity Mastery:
Thrives in complex, high‑stakes, dynamic political environments and can influence major decisions.
Proven Closing History:
Demonstrated history of personally closing $1M+ opportunities by multi‑threading across stakeholders, aligning political interests and driving consensus to signature.
Deep Municipal Understanding:
Familiarity with city procurement, budget cycles, bond funding, grants, and council approvals; experience navigating legal, IT security, data‑sharing policy and homeland security regulations.
Technical and Business Fluency:
Articulate the value of AI, LLMs, cloud‑native architecture, API ecosystems and real‑time data pipelines.
Bonus Skills:
Familiarity with 911 operations, CAD, NG911, enterprise security or complex safety systems.
Preferred:
Existing relationships in major U.S. metro cities and a background in public safety, defense, emergency management or critical infrastructure.
What we offer:
The chance to work with a passionate team on solving one of the largest challenges globally.
Competitive salary, benefits and equity participation.
A dynamic, flexible and fun startup work environment with a highly talented team.
Why we’re searching for you: You’ll be an integral part of building the world’s most advanced public safety platform, driving lives‑saving outcomes across the nation.
Starting pay will depend on experience and location, within the range $140,000–$150,000, and this role will also be eligible for equity options, bonus and commission.
RapidSOS is a proud equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status.
Interested in the role but you don’t meet 100% of the requirements? We encourage you to apply; we’d love to see if your unique skill set and experience could be a match.
#J-18808-Ljbffr
What this role is about: We’re hiring an elite Strategic Account Manager to own America’s largest and most complex major metropolitan markets. This is not a typical public safety sales role; you will be selling the RapidSOS UNITE platform, an enterprise‑grade AI‑powered ecosystem that unifies call handling, real‑time device data, translation and analytics into one operational environment. You will quarterback multi‑threaded deals, influence policy‑level decision makers, orchestrate internal and external stakeholders, and drive modernization strategies for some of the world’s most important public safety agencies. This is a hunter role—expanding our presence, displacing outdated systems, and driving metro‑wide adoption of the RapidSOS platform.
What you’ll do:
Own and Close Enterprise Platform Deals:
Lead the full‑cycle engagement and sale of the RapidSOS UNITE platform into major city agencies (Named Accounts)—managing multi‑year, multi‑department, high‑visibility engagements.
Sell Transformational Solutions:
Offer AI‑powered solutions at the intersection of call management, data intelligence, cloud architecture and enterprise ecosystem integrations.
Engage All Levels of City Leadership:
Build relationships with champions at these Named accounts, such as 911 directors, CTOs, CIOs, chiefs, sheriffs, deputy mayors, emergency managers, CISOs, procurement leadership and other stakeholders.
Influence Strategic Modernization:
Shape policy‑level decisions related to digital transformation and AI adoption across large public safety operations.
Navigate Procurement Complexity:
Manage long‑cycle enterprise procurement, RFPs, budget cycles, grant funding (NG911, UASI, FEMA, ARPA), and multi‑vendor technology stacks; unblock technical, legal, policy and interoperability challenges.
Orchestrate Stakeholder Groups:
Lead cross‑functional pursuit teams—including product, solution engineers, AI specialists, implementation, legal and B2B partner leads—to influence CAD vendors, integrators, statewide 911 boards and enterprise partners that shape major metro buying decisions.
What we’re looking for in our ideal candidate:
10+ years experience in enterprise or public sector SaaS sales, with at least 10+ years selling complex platforms or large‑scale transformation deals in the public sector.
Complexity Mastery:
Thrives in complex, high‑stakes, dynamic political environments and can influence major decisions.
Proven Closing History:
Demonstrated history of personally closing $1M+ opportunities by multi‑threading across stakeholders, aligning political interests and driving consensus to signature.
Deep Municipal Understanding:
Familiarity with city procurement, budget cycles, bond funding, grants, and council approvals; experience navigating legal, IT security, data‑sharing policy and homeland security regulations.
Technical and Business Fluency:
Articulate the value of AI, LLMs, cloud‑native architecture, API ecosystems and real‑time data pipelines.
Bonus Skills:
Familiarity with 911 operations, CAD, NG911, enterprise security or complex safety systems.
Preferred:
Existing relationships in major U.S. metro cities and a background in public safety, defense, emergency management or critical infrastructure.
What we offer:
The chance to work with a passionate team on solving one of the largest challenges globally.
Competitive salary, benefits and equity participation.
A dynamic, flexible and fun startup work environment with a highly talented team.
Why we’re searching for you: You’ll be an integral part of building the world’s most advanced public safety platform, driving lives‑saving outcomes across the nation.
Starting pay will depend on experience and location, within the range $140,000–$150,000, and this role will also be eligible for equity options, bonus and commission.
RapidSOS is a proud equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status.
Interested in the role but you don’t meet 100% of the requirements? We encourage you to apply; we’d love to see if your unique skill set and experience could be a match.
#J-18808-Ljbffr