Frank Darling - We're Hiring!
Sales Operations Specialist
Frank Darling - We're Hiring!, San Francisco, California, United States, 94199
Direct message the job poster from Frank Darling - We're Hiring!
Gemologist | Jewelry Designer | Sales Team Leader Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.
We have an immediate, on-site opening for Sales Support in our San Francisco Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.
Key Duties and Responsibilities:
Customer Facing:
Facilitate pick-ups and drop-offs
Field walk-ins if no sales designer is available
Opening and answering door
Greeting customers
Offering beverage and seating customers
Contacting late-appointments
Showroom Organization
Manage packaging supplies, office supplies, and snacks
Manage showroom music
Manage the local inbox on chat platform
Keep showroom clean and organized
Creating repair/resize/remake job envelopes
Creating envelopes for selected stones after appointments
Operations
Open and set up studio each morning
Handle all inbound and outbound diamond shipmentsPrinting and bag assembly
Main liaison for Gemology Team team for shipments
Pick up and drop off packages from Fedex as needed
Liaison with Client Care Team regarding last minute pick ups / last minute ships
Partnering with Manager to handle any extraneous tasks
Communicate with building manager to resolve issues
Requirements and Experience:
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Solid organizational skills
Ability to multitask and juggle many client requests at once
1 or more years of jewelry experience preferred
Extremely detail oriented
Ability to read diamond laser inscriptions using jeweler’s loupe
Technologically adept
Able to lift up to 15 pounds ~ when required
Access to personal vehicle to make daily trips to ship centers to drop off/pick up shipments: current driver’s license, motor vehicle safety inspection certificate, and proof of insurance required
Full time on site role located in
San Francisco
Office hours are 9 AM to 5PM
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
Seniority level Entry level
Employment type Full-time
Job function Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at Frank Darling - We're Hiring! by 2x
Get notified about new Sales Operations Specialist jobs in
San Francisco, CA .
#J-18808-Ljbffr
Gemologist | Jewelry Designer | Sales Team Leader Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.
We have an immediate, on-site opening for Sales Support in our San Francisco Studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment.
Key Duties and Responsibilities:
Customer Facing:
Facilitate pick-ups and drop-offs
Field walk-ins if no sales designer is available
Opening and answering door
Greeting customers
Offering beverage and seating customers
Contacting late-appointments
Showroom Organization
Manage packaging supplies, office supplies, and snacks
Manage showroom music
Manage the local inbox on chat platform
Keep showroom clean and organized
Creating repair/resize/remake job envelopes
Creating envelopes for selected stones after appointments
Operations
Open and set up studio each morning
Handle all inbound and outbound diamond shipmentsPrinting and bag assembly
Main liaison for Gemology Team team for shipments
Pick up and drop off packages from Fedex as needed
Liaison with Client Care Team regarding last minute pick ups / last minute ships
Partnering with Manager to handle any extraneous tasks
Communicate with building manager to resolve issues
Requirements and Experience:
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Solid organizational skills
Ability to multitask and juggle many client requests at once
1 or more years of jewelry experience preferred
Extremely detail oriented
Ability to read diamond laser inscriptions using jeweler’s loupe
Technologically adept
Able to lift up to 15 pounds ~ when required
Access to personal vehicle to make daily trips to ship centers to drop off/pick up shipments: current driver’s license, motor vehicle safety inspection certificate, and proof of insurance required
Full time on site role located in
San Francisco
Office hours are 9 AM to 5PM
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
Seniority level Entry level
Employment type Full-time
Job function Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at Frank Darling - We're Hiring! by 2x
Get notified about new Sales Operations Specialist jobs in
San Francisco, CA .
#J-18808-Ljbffr