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Four Seasons Hotels and Resorts

Mara Assistant General Manager

Four Seasons Hotels and Resorts, Minneapolis, Minnesota, United States, 55400

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Mara Assistant General Manager

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Four Seasons Hotels and Resorts

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About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean‑inspired dining by award‑winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

BASIC PURPOSE Plan, organize, control and direct the work of employees in the Mara Restaurant and Bar Mara Outlets while ensuring guest satisfaction.

Essential Functions

Select, train, evaluate, lead, motivate, coach, and discipline all employees in our Mara Restaurant and Bar Mara Outlets to ensure that established cultural and core standards are met

Assist in implementing and planning innovations and additions to the Restaurant and Bar year round

The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts

Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for Mara and Bar Mara

Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control

Attend regular operational meetings to ensure effective coordination and cooperation between departments.

Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed

Work harmoniously and professionally with co‑workers and Ambassadors

Preferred Qualifications And Skills

Preferably, a college degree specializing in hotel/restaurant management or equivalent experience is required.

One to two years previous experience in assistant manager or department head position in Food & Beverage.

Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.

Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.

Requires ability to operate computer equipment and other food & beverage computer systems.

Requires reading, writing and oral proficiency in the English language.

Eight-to-ten-hour shifts; scheduled days and work hours may vary based on need.

About Four Seasons Hotel Minneapolis Four Seasons Hotel Minneapolis is an unrivaled expression of luxury. The new 37‑storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city’s pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed‑use complex will also serve as RBC Wealth Management’s US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown’s only Luxury Spa and a 5000 sq. ft. Pool Deck.

Service Culture Currently operating 122 hotels and resorts, and 46 residential properties in major city centres and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.

What To Expect Wage: $75,000-$80,000

Affordable medical, dental, vision & life insurances with only a 30‑day waiting period

401(k) Retirement Plan

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

… and so much more!

Learn more about what it is like to work at Four Seasons http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Visa Requirements Authorization to work in the United States is required, unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L‑1 visa sponsorship

Equal Opportunity Statement Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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