KPMG US
Manager, IT Software Lifecycle & Vulnerability Remediation
KPMG US, New Orleans, Louisiana, United States, 70123
Manager, IT Software Lifecycle & Vulnerability Remediation
Join KPMG US to lead Agile squads in the end‑user computing estate, coaching contributors on proper methodologies to enhance burndown and velocity. The role is a hybrid hybrid work opportunity within KPMG’s Digital Nexus Technology organization. Responsibilities
Manage Agile squads, coaching contributors on proper methodologies to enhance burndown and velocity. Investigate, analyze, troubleshoot, resolve, and report on operating system and application vulnerabilities to address end‑of‑support or end‑of‑life software, ensuring stability and security of the desktop environment through automated, packaged solutions. Collaborate with application owners on upgrades, patches, replacements, decommissioning, and over‑the‑shoulder support for desktop systems to maintain system integrity and security. Create and maintain documentation, including operational procedures, knowledge articles, user reference guides, and project plans; perform system health checks and create test plans and cases for new applications and tool offerings, recommending and implementing enhancements where needed. Manage and enhance deployment schedules, acting as point of escalation for Level 3 support and major incidents, working with partners and vendors to resolve complex technical issues. Work with all business, engineering, operations, and support teams to provide direction and support, streamline processes, gain efficiencies, and enhance the overall user experience. Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment. Qualifications
Minimum five years of recent experience in leading Agile squads and managing second‑level or higher IT engineering or operations in a medium‑to‑large enterprise environment. Agile certifications are a plus. Strong knowledge of Jira, Windows 11, Mac OS, Linux, Hybrid Join, Co‑management, Intune Management, Entra, Active Directory, Group Policy, Virtualization (CitriX, VMWare), Bitlocker, Office Suite (M365), browsers (Chrome, Edge, Firefox), SharePoint, PowerBI, SQL, Visio, PowerShell, ServiceNow, MEM/MECM/SCCM. Solid understanding of software and vulnerability management concepts in a large enterprise. Exceptional customer service skills, ability to work with onshore & offshore business units, and interact with individuals at all levels. Strong verbal and written communication, problem solving, analytical, and independent judgment skills to support an environment driven by customer service and teamwork. Must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity. EEO & Compliance
KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state and local laws. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local recruitment and hiring laws. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state and local laws. Salary & Benefits
Salary ranges are provided by KPMG for positions in the United States, based on location and role. For more information about salary ranges by city outside of CA:
Pay Transparency . KPMG offers a comprehensive compensation and benefits package, including medical, dental, vision, disability and life insurance, 401(k) plans, and personal well‑being benefits. Eligible employees receive personal time off per fiscal year and participate in KPMG’s calendar of holidays and break days.
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Join KPMG US to lead Agile squads in the end‑user computing estate, coaching contributors on proper methodologies to enhance burndown and velocity. The role is a hybrid hybrid work opportunity within KPMG’s Digital Nexus Technology organization. Responsibilities
Manage Agile squads, coaching contributors on proper methodologies to enhance burndown and velocity. Investigate, analyze, troubleshoot, resolve, and report on operating system and application vulnerabilities to address end‑of‑support or end‑of‑life software, ensuring stability and security of the desktop environment through automated, packaged solutions. Collaborate with application owners on upgrades, patches, replacements, decommissioning, and over‑the‑shoulder support for desktop systems to maintain system integrity and security. Create and maintain documentation, including operational procedures, knowledge articles, user reference guides, and project plans; perform system health checks and create test plans and cases for new applications and tool offerings, recommending and implementing enhancements where needed. Manage and enhance deployment schedules, acting as point of escalation for Level 3 support and major incidents, working with partners and vendors to resolve complex technical issues. Work with all business, engineering, operations, and support teams to provide direction and support, streamline processes, gain efficiencies, and enhance the overall user experience. Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment. Qualifications
Minimum five years of recent experience in leading Agile squads and managing second‑level or higher IT engineering or operations in a medium‑to‑large enterprise environment. Agile certifications are a plus. Strong knowledge of Jira, Windows 11, Mac OS, Linux, Hybrid Join, Co‑management, Intune Management, Entra, Active Directory, Group Policy, Virtualization (CitriX, VMWare), Bitlocker, Office Suite (M365), browsers (Chrome, Edge, Firefox), SharePoint, PowerBI, SQL, Visio, PowerShell, ServiceNow, MEM/MECM/SCCM. Solid understanding of software and vulnerability management concepts in a large enterprise. Exceptional customer service skills, ability to work with onshore & offshore business units, and interact with individuals at all levels. Strong verbal and written communication, problem solving, analytical, and independent judgment skills to support an environment driven by customer service and teamwork. Must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity. EEO & Compliance
KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state and local laws. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local recruitment and hiring laws. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state and local laws. Salary & Benefits
Salary ranges are provided by KPMG for positions in the United States, based on location and role. For more information about salary ranges by city outside of CA:
Pay Transparency . KPMG offers a comprehensive compensation and benefits package, including medical, dental, vision, disability and life insurance, 401(k) plans, and personal well‑being benefits. Eligible employees receive personal time off per fiscal year and participate in KPMG’s calendar of holidays and break days.
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