TD
Work Location: Mount Laurel, New Jersey, United States
Hours: 40 hours per week
Pay: $68,640 - $102,960 USD
Line Of Business Solutions technologiques
Job Description The Senior IT Support Analyst provides a broad range of systems and application support, research and analysis, administration, performance availability monitoring, and management for their area.
Depth & Scope
Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach/educate others
Acts as subject matter expert and consults with clients, team, and/or project team to provide technical guidance and highly complex troubleshooting/problem resolution
Leads the support of highly complex and/or comprehensive applications/systems and/or business lines
Identifies root causes and implements targeted and controlled remediation plans
Administers business applications in co‑ordination with appropriate stakeholders
Reviews, participates in, and implements procedures
Researches industry standards, best practices, and new innovations in technology and makes recommendations
Designs, reviews, and integrates all application requirements, including functional, security, integration, performance, quality, and operations
Education & Experience
Bachelor’s degree or Technical Certificate required or work experience equivalent to Bachelor’s degree
5+ years’ experience
Preferred Qualifications
3+ years of functional banking process support to business owners for a Core Banking customer, deposit and loan system, services within Retail Banking
2+ years providing business systems support for a non‑mainframe Core Banking platform for Retail Banking (e.g., FIS Modern Banking Platform, Temenos, Thought Machine or similar)
2+ years of demonstrated experience in banking systems & process support, research and analysis, administration from a functional perspective
Physical Requirements
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment – Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
The above statements describe the general nature and level of work performed by people assigned to this job. They are not exhaustive lists of all responsibilities, duties, and skills required. The listed responsibilities & duties are considered essential functions for ADA purposes.
Who We Are TD is one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the bank, those we serve, and the economies we support. We are guided by our vision to “Be the Better Bank” and our purpose to enrich the lives of our customers, communities, and colleagues.
Our Total Rewards Package The Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation & Equal Opportunity TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industries Banking
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Hours: 40 hours per week
Pay: $68,640 - $102,960 USD
Line Of Business Solutions technologiques
Job Description The Senior IT Support Analyst provides a broad range of systems and application support, research and analysis, administration, performance availability monitoring, and management for their area.
Depth & Scope
Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach/educate others
Acts as subject matter expert and consults with clients, team, and/or project team to provide technical guidance and highly complex troubleshooting/problem resolution
Leads the support of highly complex and/or comprehensive applications/systems and/or business lines
Identifies root causes and implements targeted and controlled remediation plans
Administers business applications in co‑ordination with appropriate stakeholders
Reviews, participates in, and implements procedures
Researches industry standards, best practices, and new innovations in technology and makes recommendations
Designs, reviews, and integrates all application requirements, including functional, security, integration, performance, quality, and operations
Education & Experience
Bachelor’s degree or Technical Certificate required or work experience equivalent to Bachelor’s degree
5+ years’ experience
Preferred Qualifications
3+ years of functional banking process support to business owners for a Core Banking customer, deposit and loan system, services within Retail Banking
2+ years providing business systems support for a non‑mainframe Core Banking platform for Retail Banking (e.g., FIS Modern Banking Platform, Temenos, Thought Machine or similar)
2+ years of demonstrated experience in banking systems & process support, research and analysis, administration from a functional perspective
Physical Requirements
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment – Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
The above statements describe the general nature and level of work performed by people assigned to this job. They are not exhaustive lists of all responsibilities, duties, and skills required. The listed responsibilities & duties are considered essential functions for ADA purposes.
Who We Are TD is one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the bank, those we serve, and the economies we support. We are guided by our vision to “Be the Better Bank” and our purpose to enrich the lives of our customers, communities, and colleagues.
Our Total Rewards Package The Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation & Equal Opportunity TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industries Banking
#J-18808-Ljbffr