TD Securities
Senior IT Support Analyst (US) – TD Securities
Mount Laurel, New Jersey, United States of America
Full-time, Mid-Senior level
Hours: 40 per week
Pay: $68,640 - $102,960 USD
Job Description The Senior IT Support Analyst provides a broad range of systems / application support, research and analysis, administration, performance availability monitoring and management for own area.
Depth & Scope
Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach / educate others
Acts as subject matter expert and consults with clients, team, and/or project team to provide technical guidance and highly complex troubleshooting/problem resolution
Leads the support of highly complex and/or comprehensive applications/systems and/or business lines
Identifies root causes and implements targeted and controlled remediation plans
Administers business applications in coordination with appropriate stakeholders
Reviews, participates and implements procedures
Researches industry standards, best practices and new innovations in technology and makes recommendations
Designs, reviews, and integrates all application requirements, including functional, security, integration, performance, quality, and operations
Education & Experience
Bachelor's degree or Technical Certificate required or work experience equivalent to Bachelor's degree
5+ years' experience
Preferred Qualifications
3+ years of functional banking process support to business owners for a Core Banking customer, deposit and loan system, services within Retail Banking
2+ years providing business systems support for a non-mainframe Core Banking platform for Retail Banking eg. FIS Modern Banking Platform, Temenos, Thought Machine or similar
2+ years of demonstrated experience in banking systems & process support, research and analysis, administration from a functional perspective
Physical Requirements Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
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Mount Laurel, New Jersey, United States of America
Full-time, Mid-Senior level
Hours: 40 per week
Pay: $68,640 - $102,960 USD
Job Description The Senior IT Support Analyst provides a broad range of systems / application support, research and analysis, administration, performance availability monitoring and management for own area.
Depth & Scope
Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach / educate others
Acts as subject matter expert and consults with clients, team, and/or project team to provide technical guidance and highly complex troubleshooting/problem resolution
Leads the support of highly complex and/or comprehensive applications/systems and/or business lines
Identifies root causes and implements targeted and controlled remediation plans
Administers business applications in coordination with appropriate stakeholders
Reviews, participates and implements procedures
Researches industry standards, best practices and new innovations in technology and makes recommendations
Designs, reviews, and integrates all application requirements, including functional, security, integration, performance, quality, and operations
Education & Experience
Bachelor's degree or Technical Certificate required or work experience equivalent to Bachelor's degree
5+ years' experience
Preferred Qualifications
3+ years of functional banking process support to business owners for a Core Banking customer, deposit and loan system, services within Retail Banking
2+ years providing business systems support for a non-mainframe Core Banking platform for Retail Banking eg. FIS Modern Banking Platform, Temenos, Thought Machine or similar
2+ years of demonstrated experience in banking systems & process support, research and analysis, administration from a functional perspective
Physical Requirements Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
#J-18808-Ljbffr