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Community Financial System, Inc.

Branch Manager

Community Financial System, Inc., Bath, New York, United States

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Branch Manager Community Financial System, Inc.

Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative‑action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

Meeting the financial service needs of customers while supervising assigned branch staff and adhering to required staffing levels.

Ensuring the Branch is in compliance with operating policy and procedures.

Managing a branch office with $15MM to $24.9MM in combined loans and deposits (excluding commercial loans) and a staff of up to six FTE employees.

Having consumer lending authority and potential SBL (Small Business Lending) responsibilities.

Ensuring branch is properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives.

Leading the selection of new personnel.

Reviewing employee performance throughout the probationary period and on a regularly scheduled basis thereafter.

Managing and maximizing performance levels of staff members through schedules, assignment distribution and regular feedback.

Working with management to establish growth, sales and profit objectives.

Implementing strategies to achieve goals assigned to the branch as established in the region’s annual operating plan; assisting in the development of the annual budget for the branch and adhering to budget parameters.

Consulting with sales staff to establish specific sales and customer service goals and providing results reports to staff.

Conducting regularly scheduled sales and customer service meetings (at least monthly).

Serving as an active member of the customer service team and being held accountable for branch sales and lending performance.

Conducting "outside" sales and customer service calls on present and prospective customers within the branch office market area.

Establishing and confirming all branch operations are performed in accordance with established bank policy and procedures, either directly or through appropriate supervision.

Coordinating proper security, facility and risk measures to minimize loss and ensure presentation of the branch.

Monitoring and reviewing loans for appropriate risk rating to minimize risk rating changes by the bank’s loan review processes.

Demonstrating cooperative efforts in working with other departments and within own branch while encountering similar behavior from staff.

Actively participating in the community as a reflection of the bank’s goal for strong community involvement.

Handling advertising and contribution requests.

Integrating activities through communication with District Manager, Branch Administration, other management, etc.

Performing other related duties as assigned or directed.

Maintaining proficient knowledge of, and demonstrating ongoing compliance with all laws and regulations applicable to this position, ensuring ongoing adherence to policies, procedures, and internal controls, and meeting all training requirements in a timely manner.

Qualifications Education / Training

Associate’s Degree in Finance or Business or equivalent training preferred.

Specialized banking education, experience or training.

Valid Driver License.

Skills

Proficient reading, writing, grammar and mathematics skills.

Excellent interpersonal relation and communication skills.

Evidence of positive and effective leadership qualities.

Thorough knowledge of the features and benefits of bank products and services.

Consumer lending knowledge and authority.

Working knowledge of Bank operating policies and procedures.

Consistently demonstrate the Company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility.

Experience

Minimum five (5) years of related experience is normally required with at least one (1) year in a related lending position.

Minimum one (1) year of supervisory experience is required.

All applicants must be 18 years of age or older.

Other Job Information Hours:

40 hours per week

Compensation:

Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and more.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

Minimum Salary:

USD $60,500.00/Yr.

Maximum Salary:

USD $88,000.00/Yr.

Company Statement:

Community Bank System, Inc. is an affirmative action, equal opportunity employer who fully embraces diversity – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. The Company is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Seniority Level Mid-Senior level

Employment Type Part-time

Job Function Sales and Business Development

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