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Guerra Wealth Advisors

Client Engagement & Referral Manager

Guerra Wealth Advisors, Miami, Florida, us, 33222

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Client Engagement & Referral Manager

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Guerra Wealth Advisors .

Meet Guerra Wealth Advisors At Guerra Wealth Advisors, we’re on a mission to redefine retirement planning and elevate how families experience holistic wealth management. With over three decades of excellence serving clients in South Florida and nationwide, we’ve built a boutique firm that combines world‑class financial expertise with a deeply personal touch. We don’t just advise — we educate, empower, and guide families toward financial confidence. Our growth is fueled by one simple principle:

deliver incredible value first . Every conversation, every client interaction, every meeting reflects our commitment to trust, integrity, and results. If that resonates, you’ll feel right at home here.

Role The Client Engagement & Referral Manager at Guerra Wealth Advisors is the relationship‑driven connector who ensures our clients feel heard, valued, and inspired to share their positive experiences. This is not a traditional service role — it’s a strategic position focused on deepening relationships, driving engagement, and generating qualified referrals that contribute directly to firm growth. You’ll serve as the bridge between our advisory team and our clients, fostering ongoing connection through feedback, testimonials, and referral generation. By combining your financial services experience with authentic communication, you’ll help transform satisfied clients into passionate advocates for our firm.

Responsibilities

Conduct face‑to‑face and virtual meetings to gather testimonials and feedback

Perform quality assurance surveys to ensure exceptional service delivery

Build and maintain strong, lasting relationships with existing clients and prospects

Handle incoming client service inquiries with professionalism, warmth, and care

Proactively identify and cultivate referral opportunities from satisfied clients

Coordinate and execute structured follow‑up strategies for all client referrals

Support marketing and event initiatives through client outreach and pre‑qualification

Strengthen Guerra’s community presence through active relationship building

Maintain accurate CRM records and detailed notes on all client interactions

Support prospect management and lead qualification processes

Collaborate with the advisory and marketing teams to align on communication strategies

Participate in professional development and industry education to stay sharp and relevant

Requirements

5+ years of financial services experience (banking, investments, insurance, or planning)

Proven success in client relationship management and face‑to‑face interaction

Sales or business development background with a track record of referral generation

Strong verbal and written communication skills; bilingual (English/Spanish) preferred

Comfortable requesting feedback, testimonials, and referrals in a consultative way

Professional maturity and credibility within the financial industry

Proficiency with CRM systems and technology platforms

Highly organized, self‑motivated, and team‑oriented

Commitment to ethical practices and a client‑first approach

What We Are Expecting

Strong, lasting client relationships built on trust, responsiveness, and integrity

Consistent flow of quality referrals and testimonials that support firm growth

Clear, accurate reporting of client engagement metrics and CRM data

Effective collaboration across advisory, marketing, and leadership teams

Measurable contribution to client satisfaction, retention, and referral‑driven business

Schedule

Full‑time, Hybrid role based in Miami, FL (remote and in‑office work)

Standard weekday hours, with occasional evening or event support as needed

Compensation $45,000–$65,000 Annually (Base Salary + Commissions + Performance Bonuses)

This role includes uncapped commission and bonus opportunities based on engagement, referrals, and overall impact on firm growth.

Benefits

Base salary plus uncapped commission and performance incentives

Referral and business development bonuses

401(k) with company match

Health insurance reimbursement program

20+ combined PTO days (vacation, sick, holidays, birthday PTO)

Sponsored industry training and conference attendance

Access to personal financial planning services

Bonus compensation for certifications and licenses (Guerra Growth Lab)

Ongoing education and skill development opportunities

Career advancement within a growing, established firm

Guerra Core Values

Always Be Learning: Growth is constant. We stay curious, improve relentlessly, and never stop getting better at our craft

Your Words Matter: Speak with clarity and intent. Every word builds trust — or breaks it

All for One, One for All: We win together. No egos, no silos — just teamwork and shared accountability

Take Ownership and Accountability: Own the outcome. No excuses. Follow through and get it done

Do the Right Thing: Integrity first, always. Choose what’s right over what’s easy — even when no one’s watching

If you’re an experienced financial professional ready to use your expertise to deepen relationships, drive engagement, and help clients achieve financial peace of mind — this is your opportunity.

Apply today and bring your experience to Guerra Wealth Advisors — where your work creates real impact and lasting connections.

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