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Bowman Williams

System Administrator L2 (MSP)

Bowman Williams, Chicago, Illinois, United States, 60290

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This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $70,000.00/yr - $85,000.00/yr

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Cloud Recruiter @ Bowman Williams | Thought Leader in MSP hiring System Administrator L2 (MSP) Chicagoland Hybrid

If you’ve worked in the SMB MSP world, you know the difference between a shop that “runs tickets” and one that builds careers. That’s the core of who we are.

We serve small–mid sized organizations that value responsiveness, clarity, and relationships — not enterprise red tape. We won #1 Best Workplace in Illinois because we built a place where engineers feel supported, mentored, and part of a team that wins together.

We’ve scaled rapidly over the last two years and are continuing to invest heavily in people, tooling, learning paths, and quality-of-life. This role was created to develop the next wave of our technical leaders.

Why this role exists

Client growth = internal growth

Internal career track needs new rising talent

Clear skill ladder set by senior engineering, not “learn and drown”

If you want to continue growing technically without losing balance, sanity, or mentorship, this will feel like your place.

What You’ll Actually Do

Own resolutions end-to-end, not just pass them along

Strengthen Microsoft 365 environments (Teams, Exchange, SharePoint, Entra ID)

Troubleshoot workstation, authentication, access, and connectivity issues

Manage laptop/desktop setups, identity permissions, and basic networking fixes

Collaborate with engineers who explain AND teach

Participate in a coaching-oriented queue and no silos, no ego walls

This role is technical, but also relational — we expect clarity, calm communication, and follow-through.

What You Bring

Comfort resolving Windows & M365 issues without handholding

Experience in an MSP / IT services model (preferred but not required if you “get SMB”)

Working knowledge of Teams, mailbox moves, access/permissions, SharePoint

Basic networking comfort (Wi‑Fi, VLANs, printers, switching concepts)

Curiosity & hunger to progress into project work / senior engineering

$70K–$85K

Profit sharing

Life & disability coverage

Certification bonuses & paid learning paths

Recognition & rewards platform (earn PTO + bonuses)

Retirement plan with company match

True mentorship, not “sink or swim”

Why People Stay Here

Coaching > pressure

Growth > grind

Quality-of-life > churn

You’ll have upward mobility as we continue to scale into project engineering, senior technical work, and eventually client advisory if that fits your path.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Information Technology

Industries IT Services and IT Consulting and Information Services

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid paternity leave

Paid maternity leave

Life & disability coverage

Profit sharing

Recognition & rewards platform (earn PTO + bonuses)

Retirement plan with company match

Certification bonuses & paid learning paths

True mentorship, not “sink or swim”

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