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Bowman Williams

Systems and Security Administrator (MSP)

Bowman Williams, Chicago, Illinois, United States, 60290

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Systems and Security Administrator (MSP) This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $75,000.00/yr - $85,000.00/yr

Direct message the job poster from Bowman Williams

Senior Business Operations Manager & Cloud Recruiter at Bowman Williams We are a tight knit, growth focused Managed Service Provider supporting a mix of commercial real estate, residential, and vacation rental clients. The team is small, highly collaborative, and known for a white glove customer first approach using modern cloud and security tools. This is a place where you will wear multiple hats, learn fast, and make a real impact quickly.

We are hiring a Tier 2 Systems and Security Administrator with MSP experience who is comfortable jumping into tickets while also owning day to day security tasks. If you enjoy a blend of frontline support and real security work, this role gives you hands on exposure without being siloed.

What You Will Do

Triage and resolve Tier 2 tickets across Microsoft 365, Windows, onboarding and offboarding, and basic networking

Own security alerts and first response for phishing, malware, and endpoint threats

Work daily in Datto RMM for patching, monitoring, alert response, and remote remediation

Support endpoint security tooling including SentinelOne and Microsoft Defender

Follow established templates for Intune and Entra ID policies and help with day to day administration

Run KnowBe4 campaigns and support security awareness efforts

Occasionally assist with small projects or rare onsite visits, about once per quarter

What You Bring

2 plus years of hands on MSP experience

Strong Microsoft 365 and Windows troubleshooting skills

Experience with Datto RMM preferred, Kaseya or NinjaOne also relevant

SentinelOne experience strongly preferred

Interest in security with a curiosity driven mindset and willingness to learn

Comfortable communicating with clients and providing clear updates

Self starter who focuses on solving problems, not just closing tickets

Location, Pay, and Benefits

Chicago based, mostly remote with a small collaborative team

Strong exposure to security operations and MSP tooling

Broad role with learning from senior engineers and room to take on more over time

Health and dental benefits plus an upcoming retirement plan

Stable role with growth opportunity

Seniority level Mid-Senior level

Employment type Full-time

Job function Information Technology

Industries IT Services and IT Consulting

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