Bowman Williams
Systems and Security Administrator (MSP)
Bowman Williams, Chicago, Illinois, United States, 60290
Systems and Security Administrator (MSP)
This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $75,000.00/yr - $85,000.00/yr
Direct message the job poster from Bowman Williams
Senior Business Operations Manager & Cloud Recruiter at Bowman Williams We are a tight knit, growth focused Managed Service Provider supporting a mix of commercial real estate, residential, and vacation rental clients. The team is small, highly collaborative, and known for a white glove customer first approach using modern cloud and security tools. This is a place where you will wear multiple hats, learn fast, and make a real impact quickly.
We are hiring a Tier 2 Systems and Security Administrator with MSP experience who is comfortable jumping into tickets while also owning day to day security tasks. If you enjoy a blend of frontline support and real security work, this role gives you hands on exposure without being siloed.
What You Will Do
Triage and resolve Tier 2 tickets across Microsoft 365, Windows, onboarding and offboarding, and basic networking
Own security alerts and first response for phishing, malware, and endpoint threats
Work daily in Datto RMM for patching, monitoring, alert response, and remote remediation
Support endpoint security tooling including SentinelOne and Microsoft Defender
Follow established templates for Intune and Entra ID policies and help with day to day administration
Run KnowBe4 campaigns and support security awareness efforts
Occasionally assist with small projects or rare onsite visits, about once per quarter
What You Bring
2 plus years of hands on MSP experience
Strong Microsoft 365 and Windows troubleshooting skills
Experience with Datto RMM preferred, Kaseya or NinjaOne also relevant
SentinelOne experience strongly preferred
Interest in security with a curiosity driven mindset and willingness to learn
Comfortable communicating with clients and providing clear updates
Self starter who focuses on solving problems, not just closing tickets
Location, Pay, and Benefits
Chicago based, mostly remote with a small collaborative team
Strong exposure to security operations and MSP tooling
Broad role with learning from senior engineers and room to take on more over time
Health and dental benefits plus an upcoming retirement plan
Stable role with growth opportunity
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries IT Services and IT Consulting
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Base pay range $75,000.00/yr - $85,000.00/yr
Direct message the job poster from Bowman Williams
Senior Business Operations Manager & Cloud Recruiter at Bowman Williams We are a tight knit, growth focused Managed Service Provider supporting a mix of commercial real estate, residential, and vacation rental clients. The team is small, highly collaborative, and known for a white glove customer first approach using modern cloud and security tools. This is a place where you will wear multiple hats, learn fast, and make a real impact quickly.
We are hiring a Tier 2 Systems and Security Administrator with MSP experience who is comfortable jumping into tickets while also owning day to day security tasks. If you enjoy a blend of frontline support and real security work, this role gives you hands on exposure without being siloed.
What You Will Do
Triage and resolve Tier 2 tickets across Microsoft 365, Windows, onboarding and offboarding, and basic networking
Own security alerts and first response for phishing, malware, and endpoint threats
Work daily in Datto RMM for patching, monitoring, alert response, and remote remediation
Support endpoint security tooling including SentinelOne and Microsoft Defender
Follow established templates for Intune and Entra ID policies and help with day to day administration
Run KnowBe4 campaigns and support security awareness efforts
Occasionally assist with small projects or rare onsite visits, about once per quarter
What You Bring
2 plus years of hands on MSP experience
Strong Microsoft 365 and Windows troubleshooting skills
Experience with Datto RMM preferred, Kaseya or NinjaOne also relevant
SentinelOne experience strongly preferred
Interest in security with a curiosity driven mindset and willingness to learn
Comfortable communicating with clients and providing clear updates
Self starter who focuses on solving problems, not just closing tickets
Location, Pay, and Benefits
Chicago based, mostly remote with a small collaborative team
Strong exposure to security operations and MSP tooling
Broad role with learning from senior engineers and room to take on more over time
Health and dental benefits plus an upcoming retirement plan
Stable role with growth opportunity
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries IT Services and IT Consulting
Get notified about new System Security Administrator jobs in
Chicago, IL .
#J-18808-Ljbffr