Nue.io
Project Manager – Nue.io
Join to apply for the Project Manager role at Nue.io. Elevator Pitch
At Nue, you will be a Project Manager, responsible for managing strategic external initiatives aimed at adding significant value to customers and helping the broader organization innovate. Deliverables include the implementation of new projects, managing and navigating customers during these projects, and building strong relationships to solve customer problems. Responsibilities
Manage cross‑functional project teams, senior‑level business executives, and customers to provide a unique customer experience during projects. Provide weekly and monthly updates to customers and internal stakeholders. Manage each sprint and phase of the project, navigating cross‑functional teams both internal and external. Initiate and/or participate in strategic initiatives that impact the tactical approach to the effort and influence the project direction. Develop and present the value proposition to the customer as part of the initiative and ongoing collaboration. Develop trusted advisor relationships with customer executives. Manage internal escalations. Identify gaps between actual and plan of record, propose solutions, and drive resolutions. Provide the Product Team with customer use cases and feedback to improve ease of use and customer delight. Collaborate with Sales to develop Statements of Work (SOW). Ensure projects are delivered on time and budget, and continuously improve and enhance delivery timelines with every project. Effectively manage the change‑order process. Implement strategies to enhance efficiency and effectiveness. Collaborate with other departments to streamline the process and improve the customer implementation experience. Conduct successful intake from Sales and hand‑off to CSM and Support. Qualifications
8+ years of experience in Customer Engagement roles. Prior experience with implementing or supporting Billing, CPQ, or Revenue Recognition engagements with an Enterprise customer. Deep understanding of APIs and integrations with customers’ ecosystems. Strong cross‑functional, technical Project Management experience including planning, scheduling, monitoring, and stakeholder reporting. Demonstrated experience leading key projects, including strategic customer programs. Strong documentation and presentation skills, creative thinking, and willingness to work hands‑on to deliver impactful outcomes. Thought leadership and strategic thinking. Ability to gather and analyze data to understand the pros and cons of different decisions and options. Ability to communicate abstract ideas clearly and independently manage complex project objectives. Excellent negotiation and persuasion skills. Facilitation skills in leading and planning meetings, reviews, and retrospectives. Strong customer orientation and an innate ability to anticipate and act. Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement. Knowledge of Salesforce platform capabilities and core features. Knowledge of billing processes, revenue recognition, and financial systems. Willingness to work in a fast‑paced startup environment. Benefits
Competitive salary and benefits package. Opportunity to work in the dynamic and innovative Silicon Valley tech ecosystem. The chance to work on groundbreaking projects and influence the future of finance and payment systems. A collaborative and supportive team environment that encourages personal and professional growth. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Project Management and Information Technology Industries
Software Development
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Join to apply for the Project Manager role at Nue.io. Elevator Pitch
At Nue, you will be a Project Manager, responsible for managing strategic external initiatives aimed at adding significant value to customers and helping the broader organization innovate. Deliverables include the implementation of new projects, managing and navigating customers during these projects, and building strong relationships to solve customer problems. Responsibilities
Manage cross‑functional project teams, senior‑level business executives, and customers to provide a unique customer experience during projects. Provide weekly and monthly updates to customers and internal stakeholders. Manage each sprint and phase of the project, navigating cross‑functional teams both internal and external. Initiate and/or participate in strategic initiatives that impact the tactical approach to the effort and influence the project direction. Develop and present the value proposition to the customer as part of the initiative and ongoing collaboration. Develop trusted advisor relationships with customer executives. Manage internal escalations. Identify gaps between actual and plan of record, propose solutions, and drive resolutions. Provide the Product Team with customer use cases and feedback to improve ease of use and customer delight. Collaborate with Sales to develop Statements of Work (SOW). Ensure projects are delivered on time and budget, and continuously improve and enhance delivery timelines with every project. Effectively manage the change‑order process. Implement strategies to enhance efficiency and effectiveness. Collaborate with other departments to streamline the process and improve the customer implementation experience. Conduct successful intake from Sales and hand‑off to CSM and Support. Qualifications
8+ years of experience in Customer Engagement roles. Prior experience with implementing or supporting Billing, CPQ, or Revenue Recognition engagements with an Enterprise customer. Deep understanding of APIs and integrations with customers’ ecosystems. Strong cross‑functional, technical Project Management experience including planning, scheduling, monitoring, and stakeholder reporting. Demonstrated experience leading key projects, including strategic customer programs. Strong documentation and presentation skills, creative thinking, and willingness to work hands‑on to deliver impactful outcomes. Thought leadership and strategic thinking. Ability to gather and analyze data to understand the pros and cons of different decisions and options. Ability to communicate abstract ideas clearly and independently manage complex project objectives. Excellent negotiation and persuasion skills. Facilitation skills in leading and planning meetings, reviews, and retrospectives. Strong customer orientation and an innate ability to anticipate and act. Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement. Knowledge of Salesforce platform capabilities and core features. Knowledge of billing processes, revenue recognition, and financial systems. Willingness to work in a fast‑paced startup environment. Benefits
Competitive salary and benefits package. Opportunity to work in the dynamic and innovative Silicon Valley tech ecosystem. The chance to work on groundbreaking projects and influence the future of finance and payment systems. A collaborative and supportive team environment that encourages personal and professional growth. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Project Management and Information Technology Industries
Software Development
#J-18808-Ljbffr