Atlassian
Account Manager, National Security Group
Atlassian, San Francisco, California, United States, 94199
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Account Manager, Public Sector
role at
Atlassian
1 day ago Be among the first 25 applicants
Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed‑first company.
Overview Atlassian is continuing to drive investments focused on developing our largest, most strategic customers. We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more. Our Account Management team looks to deepen relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions.
Our Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross‑sell opportunities throughout the customer lifecycle.
You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with the Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross‑functional partnership with Sales support teams.
We are looking for a team player who can adapt rapidly to changing events and handle the complexity and detail orientation that comes with large strategic accounts. In addition, you need to be able to prioritize high‑value activities among competing priorities. You have over 5 years of relevant experience with a proven track record of achieving revenue targets and accelerating expansion within your owned book of business, ideally with experience owning sales engagements end‑to‑end.
Responsibilities
Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a tops‑down, solution‑oriented approach
Developing senior and executive relationships over video conferences as well as in‑person
Managing high‑value renewals & expansion across a sizable product portfolio
Ownership of growth opportunity management and sales cycles end‑to‑end
Partner with our Sales team on account planning and driving total book of business growth through competitive, market and whitespace analysis
Increase customer awareness of Atlassian's product portfolio to discover cross‑sell and upsell opportunities
Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
Forecasting accountability for your owned book of business
Qualifications
Five or more years experience in account management, inside sales, customer success or other relevant business areas
Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures
Proven track record of meeting or exceeding performance goals
Experience managing high‑revenue customer engagements with Enterprise‑level customers
Experience managing complex, end‑to‑end sales cycles is preferred
Experience working with National or State and Local government customers or partners.
Knowledge of government procurement cycles, contracting vehicles and FedRAMP
Nice To Have
Experience selling Enterprise SaaS products across a global account footprint
Experience working with Channel Partners & GSIs to retain and grow customer accounts
Experience using Salesforce, Clari and Tableau
Experience analyzing data to support identifying opportunities and projecting growth trajectories
Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $34,100 – $175,075
Zone B: $120,600 – $157,450
Zone C: $111,600 – $145,700
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit
go.atlassian.com/payzones
for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our Perks & Benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit
go.atlassian.com/perksandbenefits
to learn more.
About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit
go.atlassian.com/crh .
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Software Development
Referrals increase your chances of interviewing at Atlassian by 2x
#J-18808-Ljbffr
Account Manager, Public Sector
role at
Atlassian
1 day ago Be among the first 25 applicants
Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed‑first company.
Overview Atlassian is continuing to drive investments focused on developing our largest, most strategic customers. We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more. Our Account Management team looks to deepen relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions.
Our Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross‑sell opportunities throughout the customer lifecycle.
You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with the Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross‑functional partnership with Sales support teams.
We are looking for a team player who can adapt rapidly to changing events and handle the complexity and detail orientation that comes with large strategic accounts. In addition, you need to be able to prioritize high‑value activities among competing priorities. You have over 5 years of relevant experience with a proven track record of achieving revenue targets and accelerating expansion within your owned book of business, ideally with experience owning sales engagements end‑to‑end.
Responsibilities
Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a tops‑down, solution‑oriented approach
Developing senior and executive relationships over video conferences as well as in‑person
Managing high‑value renewals & expansion across a sizable product portfolio
Ownership of growth opportunity management and sales cycles end‑to‑end
Partner with our Sales team on account planning and driving total book of business growth through competitive, market and whitespace analysis
Increase customer awareness of Atlassian's product portfolio to discover cross‑sell and upsell opportunities
Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and our solution partners
Forecasting accountability for your owned book of business
Qualifications
Five or more years experience in account management, inside sales, customer success or other relevant business areas
Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures
Proven track record of meeting or exceeding performance goals
Experience managing high‑revenue customer engagements with Enterprise‑level customers
Experience managing complex, end‑to‑end sales cycles is preferred
Experience working with National or State and Local government customers or partners.
Knowledge of government procurement cycles, contracting vehicles and FedRAMP
Nice To Have
Experience selling Enterprise SaaS products across a global account footprint
Experience working with Channel Partners & GSIs to retain and grow customer accounts
Experience using Salesforce, Clari and Tableau
Experience analyzing data to support identifying opportunities and projecting growth trajectories
Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $34,100 – $175,075
Zone B: $120,600 – $157,450
Zone C: $111,600 – $145,700
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit
go.atlassian.com/payzones
for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our Perks & Benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit
go.atlassian.com/perksandbenefits
to learn more.
About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit
go.atlassian.com/crh .
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Software Development
Referrals increase your chances of interviewing at Atlassian by 2x
#J-18808-Ljbffr