Tire Choice Auto Service Centers
Automotive Service General Manager
Tire Choice Auto Service Centers, St. Petersburg, Florida, United States, 33739
Automotive Service General Manager
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Tire Choice Auto Service Centers
Overview The Store Manager is a salaried position responsible for daily leadership of all roles within the store, including General Service Technicians, Technicians, Guest Care Specialists, and the Assistant Store Manager. The Manager reports to the District Manager and is charged with selecting, coaching, and developing store teammates to deliver a consistent 5‑star guest experience while supporting Monro’s vision of being America’s leading automotive service and tire centers.
Responsibilities
Develop sales and technical teammates to produce a consistent 5-star Guest experience.
Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products, and the automotive industry.
Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
Audit courtesy inspections performed by teammates.
Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.
Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist teammates in conveying repair and service needs to guests.
Understand and adhere to company policies and procedures, governmental standards including environmental codes, and ASNI/OSHA standards.
Maintain technical knowledge and capabilities through timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines.
Perform other duties as assigned and required.
Salary Range $70,000 – $100,000
per year plus performance bonus potential.
Qualifications
Must be a superstar with a proven track record of high success in the same industry.
High School Diploma or equivalent.
Demonstrated leadership experience in a retail/sales environment.
Proven ability to manage, drive and deliver financial results while controlling costs.
Ability to influence and motivate a team to achieve set goals and objectives.
Ability to problem solve, manage inventory, merchandising, and customer service.
Strong communication skills to effectively interact with teammates and guests.
Complete all Monro required training with the guidelines and timing provided.
Must possess a current valid driver’s license and a satisfactory Motor Vehicle Report (MVR); ability to operate customer’s vehicles for test drives.
Must pass a criminal background check.
Benefits
Performance‑based incentives
Paid vacation and holidays
Reimbursement for ASE certifications
Reimbursement for state inspection licenses, where applicable
401(k) eligibility immediately upon hire
Direct deposit
Employee discounts
Health, vision, and dental coverage
Employee access perks
Career advancement opportunities
Background and EEO Statement Monro conducts criminal background checks for positions with security and/or financial responsibilities in accordance with applicable federal, state, and local law, including the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record; the nature, timing, and relationship of the offense to the position are considered. Monro Inc. is an Equal Employment Opportunity / affirmative action employer and considers all applicants regardless of age, color, national origin, citizenship, disability, race, religion, gender, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic.
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Tire Choice Auto Service Centers
Overview The Store Manager is a salaried position responsible for daily leadership of all roles within the store, including General Service Technicians, Technicians, Guest Care Specialists, and the Assistant Store Manager. The Manager reports to the District Manager and is charged with selecting, coaching, and developing store teammates to deliver a consistent 5‑star guest experience while supporting Monro’s vision of being America’s leading automotive service and tire centers.
Responsibilities
Develop sales and technical teammates to produce a consistent 5-star Guest experience.
Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products, and the automotive industry.
Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
Audit courtesy inspections performed by teammates.
Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.
Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist teammates in conveying repair and service needs to guests.
Understand and adhere to company policies and procedures, governmental standards including environmental codes, and ASNI/OSHA standards.
Maintain technical knowledge and capabilities through timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines.
Perform other duties as assigned and required.
Salary Range $70,000 – $100,000
per year plus performance bonus potential.
Qualifications
Must be a superstar with a proven track record of high success in the same industry.
High School Diploma or equivalent.
Demonstrated leadership experience in a retail/sales environment.
Proven ability to manage, drive and deliver financial results while controlling costs.
Ability to influence and motivate a team to achieve set goals and objectives.
Ability to problem solve, manage inventory, merchandising, and customer service.
Strong communication skills to effectively interact with teammates and guests.
Complete all Monro required training with the guidelines and timing provided.
Must possess a current valid driver’s license and a satisfactory Motor Vehicle Report (MVR); ability to operate customer’s vehicles for test drives.
Must pass a criminal background check.
Benefits
Performance‑based incentives
Paid vacation and holidays
Reimbursement for ASE certifications
Reimbursement for state inspection licenses, where applicable
401(k) eligibility immediately upon hire
Direct deposit
Employee discounts
Health, vision, and dental coverage
Employee access perks
Career advancement opportunities
Background and EEO Statement Monro conducts criminal background checks for positions with security and/or financial responsibilities in accordance with applicable federal, state, and local law, including the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record; the nature, timing, and relationship of the offense to the position are considered. Monro Inc. is an Equal Employment Opportunity / affirmative action employer and considers all applicants regardless of age, color, national origin, citizenship, disability, race, religion, gender, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic.
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