RxVantage
Senior Director/Director, Client Partner – RxVantage
Position Overview: At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by tens of thousands of practitioners and every leading life sciences company, RxVantage powers millions of meaningful connections between healthcare teams and industry experts.
Location: Work from anywhere within the United States.
What you'll be doing
Own and grow
a portfolio of 15–20 life sciences enterprise accounts, ensuring clients view RxVantage as a trusted, strategic partner.
Drive client success
by proactively meeting known needs, uncovering new opportunities, and ensuring a consistently high level of satisfaction.
Lead strategic account planning , aligning on client priorities, challenges, and goals while collaborating closely with Business Development to identify expansion opportunities.
Identify and engage priority stakeholders
across functions to drive adoption/usage, growth, and long‑term success.
Drive retention and growth
by owning and managing pipeline, advancing opportunities, and creating strategic account plans and proposals in partnership with Business Development.
Own and guide renewal conversations
with clients, overseeing the full renewal process to ensure retention across your book of business.
Lead and develop direct reports, providing coaching, feedback, and direction to ensure they deliver on client strategies and growth plans.
Track impact and performance
by monitoring KPIs for both client outcomes and team success, ensuring retention and growth targets are met.
Partner cross‑functionally
with Business Development, Strategy, Operations, & Product teams to deliver a seamless, end‑to‑end client experience.
Stay ahead of industry trends , bringing insights back to clients and the team to strengthen relationships and elevate the value RxVantage provides.
Collaborate with Client Partners across accounts to share best practices, leverage collective expertise, and strengthen team capabilities.
What you should have
Incredibly high ethical standards and a deep understanding of the importance of ethics and compliance in the life sciences industry.
15+ years of Client Service/Success experience managing enterprise relationships and selling into life science companies.
Proven ability to build trust quickly with prospects and clients, and to cultivate lasting, strategic business partnerships.
Strong strategic and analytical mindset, with expertise in interpreting metrics and turning insights into action.
Exceptional business acumen, with the ability to assess client needs, uncover opportunities, and drive growth.
Outstanding communication skills (written, verbal, and presentation), with the ability to influence at all levels.
Experience with CRM (Salesforce or equivalent) to manage pipeline and client activity.
Proven track record developing and executing complex strategies for life sciences clients.
Experience with cross‑functional implementation teams, ensuring successful execution and measurable outcomes.
Benefits
Competitive Salary
100% Company‑Paid Premium Option for Employee’s Medical, Vision, and Dental Plans
Short‑term and Long‑term Disability
Life Insurance
401(k) Matching
Work from Anywhere within the U.S.
Flexible PTO
100% Paid Parental Leave
Post‑Parental Leave Program – $5k stipend and 4‑week 100% paid “Ease‑Back” return‑to‑work period
Charitable donation matching
About Our Organization At RxVantage, we’re a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Each year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. If you’re driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you!
RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.
Seniority level: Director
Employment type: Full‑time
Job function: Other
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Location: Work from anywhere within the United States.
What you'll be doing
Own and grow
a portfolio of 15–20 life sciences enterprise accounts, ensuring clients view RxVantage as a trusted, strategic partner.
Drive client success
by proactively meeting known needs, uncovering new opportunities, and ensuring a consistently high level of satisfaction.
Lead strategic account planning , aligning on client priorities, challenges, and goals while collaborating closely with Business Development to identify expansion opportunities.
Identify and engage priority stakeholders
across functions to drive adoption/usage, growth, and long‑term success.
Drive retention and growth
by owning and managing pipeline, advancing opportunities, and creating strategic account plans and proposals in partnership with Business Development.
Own and guide renewal conversations
with clients, overseeing the full renewal process to ensure retention across your book of business.
Lead and develop direct reports, providing coaching, feedback, and direction to ensure they deliver on client strategies and growth plans.
Track impact and performance
by monitoring KPIs for both client outcomes and team success, ensuring retention and growth targets are met.
Partner cross‑functionally
with Business Development, Strategy, Operations, & Product teams to deliver a seamless, end‑to‑end client experience.
Stay ahead of industry trends , bringing insights back to clients and the team to strengthen relationships and elevate the value RxVantage provides.
Collaborate with Client Partners across accounts to share best practices, leverage collective expertise, and strengthen team capabilities.
What you should have
Incredibly high ethical standards and a deep understanding of the importance of ethics and compliance in the life sciences industry.
15+ years of Client Service/Success experience managing enterprise relationships and selling into life science companies.
Proven ability to build trust quickly with prospects and clients, and to cultivate lasting, strategic business partnerships.
Strong strategic and analytical mindset, with expertise in interpreting metrics and turning insights into action.
Exceptional business acumen, with the ability to assess client needs, uncover opportunities, and drive growth.
Outstanding communication skills (written, verbal, and presentation), with the ability to influence at all levels.
Experience with CRM (Salesforce or equivalent) to manage pipeline and client activity.
Proven track record developing and executing complex strategies for life sciences clients.
Experience with cross‑functional implementation teams, ensuring successful execution and measurable outcomes.
Benefits
Competitive Salary
100% Company‑Paid Premium Option for Employee’s Medical, Vision, and Dental Plans
Short‑term and Long‑term Disability
Life Insurance
401(k) Matching
Work from Anywhere within the U.S.
Flexible PTO
100% Paid Parental Leave
Post‑Parental Leave Program – $5k stipend and 4‑week 100% paid “Ease‑Back” return‑to‑work period
Charitable donation matching
About Our Organization At RxVantage, we’re a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Each year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. If you’re driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you!
RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.
Seniority level: Director
Employment type: Full‑time
Job function: Other
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