New York University
Posting Information
Posting Number: 2025-15101
Location: US-NY-New York
Classification: Hybrid (60%–80% onsite)
Position Summary The Office of Student Affairs at NYU's School of Professional Studies (SPS) is seeking a Director, Student Success.
The Director will plan and oversee the delivery of intervention and support programs for students including onboarding, orientation, mentoring, wellness workshops, tutoring services, and directing crisis strategies designed to help students navigate difficult academic and personal challenges.
The Director will also develop and implement evidence-based, data-driven strategies to identify at-risk students, provide targeted and timely interventions, and monitor outcomes to ensure continuous student engagement and improved retention, persistence, and graduation rates at SPS for populations including new, continuing, transfer, graduate, undergraduate, international, and online students.
The Director will analyze student success metrics to evaluate the effectiveness of programs and interventions across SPS, share recommendations to execute effective retention, engagement and graduation strategies, supervise the student success team, and collaborate with academic units, faculty, advisors and support services across SPS and NYU to create a seamless, holistic student-centered ecosystem.
Qualifications
Required Education:
Bachelor's Degree
Preferred Education:
Master's Degree in related field
Required Experience:
7+ years progressively responsible professional-level experience in student services, university administration, including experience creating, implementing and assessing student success programs, managing staff and databases.
Preferred Experience:
Proven track record in the successful implementation of evidence-based strategies to identify at-risk students that provide targeted and timely interventions contributing to improved retention, persistence, and graduation rates.
Required Skills, Knowledge and Abilities:
Knowledge of best strategies to promote student success and retention; experience supporting diverse student populations, including international students, online students and adult learners; self-motivated to work independently and the desire to also work as part of a team; proven experience managing staff and leading cross-functional teams; excellent interpersonal, collaboration, public speaking, and writing skills; ability to handle sensitive situations and/or information with discretion and empathy; willingness to work occasional evenings and weekends; demonstrate leadership ability.
Additional Information In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $95,000.00 to USD $135,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
NYU SPS is committed to inclusion, diversity, belonging, equity, and access throughout the School.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.
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Location: US-NY-New York
Classification: Hybrid (60%–80% onsite)
Position Summary The Office of Student Affairs at NYU's School of Professional Studies (SPS) is seeking a Director, Student Success.
The Director will plan and oversee the delivery of intervention and support programs for students including onboarding, orientation, mentoring, wellness workshops, tutoring services, and directing crisis strategies designed to help students navigate difficult academic and personal challenges.
The Director will also develop and implement evidence-based, data-driven strategies to identify at-risk students, provide targeted and timely interventions, and monitor outcomes to ensure continuous student engagement and improved retention, persistence, and graduation rates at SPS for populations including new, continuing, transfer, graduate, undergraduate, international, and online students.
The Director will analyze student success metrics to evaluate the effectiveness of programs and interventions across SPS, share recommendations to execute effective retention, engagement and graduation strategies, supervise the student success team, and collaborate with academic units, faculty, advisors and support services across SPS and NYU to create a seamless, holistic student-centered ecosystem.
Qualifications
Required Education:
Bachelor's Degree
Preferred Education:
Master's Degree in related field
Required Experience:
7+ years progressively responsible professional-level experience in student services, university administration, including experience creating, implementing and assessing student success programs, managing staff and databases.
Preferred Experience:
Proven track record in the successful implementation of evidence-based strategies to identify at-risk students that provide targeted and timely interventions contributing to improved retention, persistence, and graduation rates.
Required Skills, Knowledge and Abilities:
Knowledge of best strategies to promote student success and retention; experience supporting diverse student populations, including international students, online students and adult learners; self-motivated to work independently and the desire to also work as part of a team; proven experience managing staff and leading cross-functional teams; excellent interpersonal, collaboration, public speaking, and writing skills; ability to handle sensitive situations and/or information with discretion and empathy; willingness to work occasional evenings and weekends; demonstrate leadership ability.
Additional Information In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $95,000.00 to USD $135,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
NYU SPS is committed to inclusion, diversity, belonging, equity, and access throughout the School.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.
#J-18808-Ljbffr