Southwest Convenience Stores, LLC (OXXO USA)
Assistant Store Manager with Food
Southwest Convenience Stores, LLC (OXXO USA), Harrold, Texas, United States, 76364
Job Summary
The Assistant Store Manager with Food Service is responsible for the daily operations and success of the QSR food concept. This role ensures the QSR is well‑stocked, clean, and provides excellent customer service while ensuring compliance with health & safety standards.
Key Responsibilities
Oversee daily QSR activities to ensure smooth operations.
Maintain inventory levels by accurately ordering and monitoring supplies.
Ensure the QSR remains clean and organized.
Provide exceptional customer service and resolve any issues promptly.
Handle financial transactions accurately and efficiently.
Develop, lead & support Sales Associates with Food Service.
All activities support the strategy and vision of the organization and comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.
Education and Experience
One (1) or more years’ experience working in a retail environment (Preferred).
Valid driver’s license with transportation to/from bank and corporate meetings and valid vehicle insurance (Required).
Food safety manager training.
Job Requirements
Active listening.
Demonstrating ongoing value.
Ability to take initiative.
Multitasking and prioritization.
Operational excellence.
Time management.
Schedule flexibility; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
Assign tasks, follow up, and counsel employees for non‑compliance.
Responsible for continued training, education, and development of all employees in the assigned QSR.
Help in recruitment of potential candidates.
Resolve customer issues and conflicts in a professional manner.
Must have a form of communication to be reached.
Teach and model customer service and suggestive selling techniques.
Must be able to lift, stand, and remain active for the duration of the shift with frequent movement around the store.
Responsible for unloading deliveries and organizing inventory and food supplies.
Seniority Level Mid‑Senior Level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Retail
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Key Responsibilities
Oversee daily QSR activities to ensure smooth operations.
Maintain inventory levels by accurately ordering and monitoring supplies.
Ensure the QSR remains clean and organized.
Provide exceptional customer service and resolve any issues promptly.
Handle financial transactions accurately and efficiently.
Develop, lead & support Sales Associates with Food Service.
All activities support the strategy and vision of the organization and comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.
Education and Experience
One (1) or more years’ experience working in a retail environment (Preferred).
Valid driver’s license with transportation to/from bank and corporate meetings and valid vehicle insurance (Required).
Food safety manager training.
Job Requirements
Active listening.
Demonstrating ongoing value.
Ability to take initiative.
Multitasking and prioritization.
Operational excellence.
Time management.
Schedule flexibility; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
Assign tasks, follow up, and counsel employees for non‑compliance.
Responsible for continued training, education, and development of all employees in the assigned QSR.
Help in recruitment of potential candidates.
Resolve customer issues and conflicts in a professional manner.
Must have a form of communication to be reached.
Teach and model customer service and suggestive selling techniques.
Must be able to lift, stand, and remain active for the duration of the shift with frequent movement around the store.
Responsible for unloading deliveries and organizing inventory and food supplies.
Seniority Level Mid‑Senior Level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Retail
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