Command Investigations
Command Investigations, LLC is looking for a Claims Investigator to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast‑paced investigative environment.
Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can lead with excellence to provide top‑tier service with integrity that drives results. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.
How We Take Care of You (for Full Time positions)
Accrued Paid Time Off
Medical, Dental, Vision, and Life Insurance
401(k) Plan
Employee Referral Program
What You Will Do In this role, you will conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive, detailed reports for client review.
Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases
Obtain in‑person recorded statements from claimants, witnesses, and involved parties
Capture detailed scene photographs to support investigative findings
Prepare comprehensive, factual, and well‑organized investigative reports within required deadlines
Review case materials and identify inconsistencies or areas requiring further inquiry
Communicate effectively with clients and internal teams to provide case updates and ensure investigative objectives are met
Utilize sound judgment and discretion while maintaining confidentiality and compliance with company standards
Manage multiple case assignments simultaneously while prioritizing tasks to meet strict due dates
Operate investigative equipment, including digital recorders and cameras, with proficiency and accuracy
Special Note This role requires you to supply your own equipment, including but not limited to a camera and a digital recorder. Certain equipment specifications or minimum standards may apply.
Requirements What We are Looking For
Exceptional attention to detail and accuracy
Strong work ethic with a willingness to learn and adapt
Team‑oriented mindset and open‑minded attitude
Ability to thrive in a focused, detail‑driven, and repetitive environment
Strong computer skills and working knowledge of Microsoft Suite, specifically Word and Outlook
Excellent written and verbal communication skills
What You Will Bring
3–5 years of experience required
Prior experience with multi‑line investigations strongly preferred
Reside within a 60‑mile radius of the posted location required
Multilingual is a plus
High school diploma or equivalent required
College degree strongly preferred
Proficient reading skills and ability to follow directions required
Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multitasking skills. Flexibility and effective time management are required
Flexible to work overtime preferred
Regular, predictable, and full attendance, as assigned, is an essential function of the job
Willingness to work the required schedule
Complete a Command Investigations, LLC employment application and submit pre‑employment tasks as required for employment
Physical Requirements The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee will be required to remember and understand certain instructions, guidelines, or other information.
Employee should have the ability to lift up to and including 25 lbs (11.34 kg) on occasion.
Employee will be required to sit, stand, and/or walk for long periods at a time.
Employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard.
Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.
About Command Investigations Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting‑edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.
Command Investigations, LLC is an Equal Opportunity Employer.
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Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can lead with excellence to provide top‑tier service with integrity that drives results. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.
How We Take Care of You (for Full Time positions)
Accrued Paid Time Off
Medical, Dental, Vision, and Life Insurance
401(k) Plan
Employee Referral Program
What You Will Do In this role, you will conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive, detailed reports for client review.
Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases
Obtain in‑person recorded statements from claimants, witnesses, and involved parties
Capture detailed scene photographs to support investigative findings
Prepare comprehensive, factual, and well‑organized investigative reports within required deadlines
Review case materials and identify inconsistencies or areas requiring further inquiry
Communicate effectively with clients and internal teams to provide case updates and ensure investigative objectives are met
Utilize sound judgment and discretion while maintaining confidentiality and compliance with company standards
Manage multiple case assignments simultaneously while prioritizing tasks to meet strict due dates
Operate investigative equipment, including digital recorders and cameras, with proficiency and accuracy
Special Note This role requires you to supply your own equipment, including but not limited to a camera and a digital recorder. Certain equipment specifications or minimum standards may apply.
Requirements What We are Looking For
Exceptional attention to detail and accuracy
Strong work ethic with a willingness to learn and adapt
Team‑oriented mindset and open‑minded attitude
Ability to thrive in a focused, detail‑driven, and repetitive environment
Strong computer skills and working knowledge of Microsoft Suite, specifically Word and Outlook
Excellent written and verbal communication skills
What You Will Bring
3–5 years of experience required
Prior experience with multi‑line investigations strongly preferred
Reside within a 60‑mile radius of the posted location required
Multilingual is a plus
High school diploma or equivalent required
College degree strongly preferred
Proficient reading skills and ability to follow directions required
Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multitasking skills. Flexibility and effective time management are required
Flexible to work overtime preferred
Regular, predictable, and full attendance, as assigned, is an essential function of the job
Willingness to work the required schedule
Complete a Command Investigations, LLC employment application and submit pre‑employment tasks as required for employment
Physical Requirements The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee will be required to remember and understand certain instructions, guidelines, or other information.
Employee should have the ability to lift up to and including 25 lbs (11.34 kg) on occasion.
Employee will be required to sit, stand, and/or walk for long periods at a time.
Employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard.
Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.
About Command Investigations Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting‑edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.
Command Investigations, LLC is an Equal Opportunity Employer.
#J-18808-Ljbffr