Bowman Williams
System Administrator and Security Analyst (MSP)
Bowman Williams, Chicago, Illinois, United States, 60290
System Administrator and Security Analyst (MSP)
This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $70,000.00/yr - $80,000.00/yr
About the Role We are a well‑established MSP / MSSP in Chicago’s West Loop hiring a System Administrator and Security Analyst to support a mix of Commercial Real Estate, Residential, and Vacation Rental clients. This is a small and highly collaborative team where everyone wears multiple hats, learns quickly, and leverages modern cloud and security tooling. The role is ideal for someone who enjoys frontline support, real security responsibilities, and the chance to grow in multiple directions.
Responsibilities You will handle daily MSP tickets, lead frontline security response, and work extensively inside Datto RMM, Microsoft 365, Windows, and endpoint protection platforms. Responsibilities include resolving user issues, managing onboarding and offboarding, responding to phishing and malware alerts, maintaining patching through Datto RMM, applying Intune and Entra ID templates, running KnowBe4 campaigns, and helping senior engineers maintain secure and stable client environments. Occasional onsite visits may occur which is why this person must live in the Chicagoland area.
Requirements
Two or more years of hands on MSP experience
Strong Microsoft 365 and Windows troubleshooting skills
Experience with Datto RMM or similar RMM platforms
Experience with SentinelOne or similar endpoint security tools
Comfort handling phishing, malware, and basic incident response
Curious and security minded with a willingness to learn
Confident communicating with clients at a foundational level
Self starter who enjoys problem solving
Key Outcomes
Resolve MSP tickets efficiently and accurately
Own security alerts and contribute to incident response
Maintain healthy RMM monitoring, patching, and remediation
Support secure client environments using Intune and Entra ID templates
Contribute to security awareness efforts through KnowBe4
Collaborate closely with senior engineers and grow cross functionally
Benefits
Health and dental coverage
Small, tight knit team with a customer first culture
Significant exposure to security operations
Hands on experience with modern MSP tools and cloud technologies
Medical insurance
Vision insurance
401(k)
Disability insurance
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries IT Services and IT Consulting
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Base pay range $70,000.00/yr - $80,000.00/yr
About the Role We are a well‑established MSP / MSSP in Chicago’s West Loop hiring a System Administrator and Security Analyst to support a mix of Commercial Real Estate, Residential, and Vacation Rental clients. This is a small and highly collaborative team where everyone wears multiple hats, learns quickly, and leverages modern cloud and security tooling. The role is ideal for someone who enjoys frontline support, real security responsibilities, and the chance to grow in multiple directions.
Responsibilities You will handle daily MSP tickets, lead frontline security response, and work extensively inside Datto RMM, Microsoft 365, Windows, and endpoint protection platforms. Responsibilities include resolving user issues, managing onboarding and offboarding, responding to phishing and malware alerts, maintaining patching through Datto RMM, applying Intune and Entra ID templates, running KnowBe4 campaigns, and helping senior engineers maintain secure and stable client environments. Occasional onsite visits may occur which is why this person must live in the Chicagoland area.
Requirements
Two or more years of hands on MSP experience
Strong Microsoft 365 and Windows troubleshooting skills
Experience with Datto RMM or similar RMM platforms
Experience with SentinelOne or similar endpoint security tools
Comfort handling phishing, malware, and basic incident response
Curious and security minded with a willingness to learn
Confident communicating with clients at a foundational level
Self starter who enjoys problem solving
Key Outcomes
Resolve MSP tickets efficiently and accurately
Own security alerts and contribute to incident response
Maintain healthy RMM monitoring, patching, and remediation
Support secure client environments using Intune and Entra ID templates
Contribute to security awareness efforts through KnowBe4
Collaborate closely with senior engineers and grow cross functionally
Benefits
Health and dental coverage
Small, tight knit team with a customer first culture
Significant exposure to security operations
Hands on experience with modern MSP tools and cloud technologies
Medical insurance
Vision insurance
401(k)
Disability insurance
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries IT Services and IT Consulting
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