Amazon Web Services (AWS)
Technical Account Manager, National Security, National Security - ES US-ADC
Amazon Web Services (AWS), Herndon, Virginia, United States, 22070
Technical Account Manager, National Security, National Security - ES US-ADC
Location: Herndon, VA Join to apply for the
Technical Account Manager, National Security, National Security - ES US-ADC
role at
Amazon Web Services (AWS) . Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we are looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and "voice of the customer" to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade‑offs, support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us! This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Basic Qualifications
Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional) 2+ years of technical engineering experience Experience in Information Technology operations Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications
Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions Internal enterprise or external customer‑facing experience as a technical lead Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s) Development in a distributed systems environment Experience in a 24x7 operational services or support environment Experience with AWS services and/or other cloud offerings Experience applying technical or operational expertise to identify, balance trade‑offs, and solve difficult challenges Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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Location: Herndon, VA Join to apply for the
Technical Account Manager, National Security, National Security - ES US-ADC
role at
Amazon Web Services (AWS) . Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we are looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and "voice of the customer" to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade‑offs, support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us! This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Basic Qualifications
Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional) 2+ years of technical engineering experience Experience in Information Technology operations Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications
Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions Internal enterprise or external customer‑facing experience as a technical lead Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s) Development in a distributed systems environment Experience in a 24x7 operational services or support environment Experience with AWS services and/or other cloud offerings Experience applying technical or operational expertise to identify, balance trade‑offs, and solve difficult challenges Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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