Amazon Web Services (AWS)
Cloud Enterprise Engineer, US National Security, National Security - ES US-ADC
Amazon Web Services (AWS), Seattle, Washington, us, 98127
Cloud Enterprise Engineer, US National Security
Overview
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and ‘voice of the customer’ to National Security customers.
Key Responsibilities As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer‑facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade‑offs, support and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us!
This position requires the ability to travel 10% or more as needed.
Qualifications
2+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment
Bachelor’s Degree in Computer Science, Math, or related discipline required, or 2 years of equivalent work experience
Internal enterprise or external customer‑facing experience as a technical lead
Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred Qualifications
5+ years of technical engineering experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security/ Applications Development in a distributed systems environment
Experience in Informational Technology operations
Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)
Experience in a 24x7 operational services or support environment
Experience with AWS services and/or other cloud offerings Federal/DoD Clearances
Benefits Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits/us-benefits-and-stock.
Salary Colorado: $131,300 - $177,600 annually
National: $118,200 - $204,300 annually
Company Amazon Web Services, Inc.
Job ID A3077456
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Quality Assurance, Information Technology, and Engineering
Industries: IT Services and IT Consulting
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Key Responsibilities As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer‑facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade‑offs, support and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us!
This position requires the ability to travel 10% or more as needed.
Qualifications
2+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment
Bachelor’s Degree in Computer Science, Math, or related discipline required, or 2 years of equivalent work experience
Internal enterprise or external customer‑facing experience as a technical lead
Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred Qualifications
5+ years of technical engineering experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security/ Applications Development in a distributed systems environment
Experience in Informational Technology operations
Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)
Experience in a 24x7 operational services or support environment
Experience with AWS services and/or other cloud offerings Federal/DoD Clearances
Benefits Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits/us-benefits-and-stock.
Salary Colorado: $131,300 - $177,600 annually
National: $118,200 - $204,300 annually
Company Amazon Web Services, Inc.
Job ID A3077456
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Quality Assurance, Information Technology, and Engineering
Industries: IT Services and IT Consulting
#J-18808-Ljbffr