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OU Medicine

Manager, EHR Applications (Epic Revenue Cycles & Billing)

OU Medicine, San Jose, California, United States, 95199

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Position Title: Manager, EHR Applications (Epic Revenue Cycles & Billing)

Department: IT Care Delivery Applications

Job Description: General Description:

Manages a specific OU Health applications team and the commensurate applications/technologies that are used across the organization. This position is directly responsible for working with organizational team members and leaders on the coordination, evaluation, selection, implementation and support of application technologies. The Manager is responsible for managing the team members that support these activities.

The Revenue Cycle Application Manager – Enterprise Billing, directly manages the implementation, optimization, and support of enterprise billing (hospital and professional/clinic) applications, including, but not limited to, coding and reimbursement, claims and remittance, patient service and engagement, and specialty charging/billing. The manager provides an additional level of coordination and communication, overseeing implementation for many applications. The manager ensures that system functionality is designed and delivered to support business processes and information needs.

NOTE:

This position may only be performed remotely from Arkansas, Kansas, Missouri, Oklahoma, and Texas. Please only apply if you live and work full‑time in one of the USA states listed above, or plan to relocate to one of these states before starting your employment with OU Health.

State locations and specifics are subject to change as our hiring requirements shift.

Essential Responsibilities:

During implementation, maintain the scope, schedule, and quality of the project in their specific application area

Work closely with the project director and other project managers to coordinate activities

Set clear expectations for team members, including defining what they should do at each phase of the project

Advise and coach team members by providing guidance on project issues, key success factors, and lessons learned

Manage the project from an organizational perspective while attending to detailed tasks

Guide workflow design, build and test the system, and analyze other technical issues associated with the implementation

Work with vendor, leadership, and end‑users to ensure the system meets the organization’s business needs in regards to deliverables and timeline

Hold weekly communications with team members to discuss the status of deliverables, shared issues, end‑user concerns, budget, and upcoming milestones

General Responsibilities:

Capacity to manage multiple competing objectives and to clearly communicate results

Strong organizational and coordination skills, ability to sequence activities logically

Familiarity with reporting and database terminology

Ability to develop and adhere to time schedules in order to meet project deadlines

Interpersonal skills to function well in administrative, management, and patient care environments

Ability to work effectively with staff that have a wide range of seniority

Minimum Qualifications Education:

Bachelor’s Degree in applicable field required.

Experience:

3 to 5 years of progressive leadership experience required. Experience in managing healthcare applications projects required.

License(s)/Certification(s)/Registration(s) Required:

Analytics, database, PMP, and/or EHR certification preferred.

Knowledge, Skills and Abilities: Excellent analytical, organization, and oral communication skills. Ability to work independently and within teams. Ability to solve complex problems and understand customer needs. Strong understanding of healthcare process and technology. Basic understanding of clinical workflows and terminology. Working knowledge of IT solutions and interfacing a plus. Must be able to drive to assigned sites to complete work. In addition, travel will be required.

Current OU Health Employees - Please click HERE to login.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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