DISCO HI-TEC AMERICA, INC.
Field Services Engineer
DISCO HI-TEC AMERICA, INC., San Jose, California, United States, 95199
3 days ago Be among the first 25 applicants
Base pay range $50,000.00/yr - $70,000.00/yr
Company Overview “Always the Best, Always Fun!”
DISCO Corporation is a global powerhouse in precision cutting, grinding, and polishing solutions, with a reputation for excellence across the semiconductor, medical devices, and electronic component industries. Headquartered in Tokyo, Japan, we are a forward-thinking company with a strong presence in 60+ locations worldwide with a diverse team of 7,000+ employees. Our success is driven by our core DISCO values that emphasize trust, continuous innovation, and an unwavering commitment to quality. At DISCO, we pride ourselves on fostering an inclusive culture where employees thrive, grow, and contribute to shaping the future of technology.
DISCO Corporation’s U.S affiliate, DISCO Hi-Tec America, Inc. (DHA), is looking to expand our Equipment Engineering/Field Service Engineering team! We are currently people who bring fresh perspectives, new ideas, and unique skills to join us as a Field Service Engineer in our San Jose, CA office.
Job Title Field Service Engineer
Job Type Onsite, In-person
Location This position will require 75% travel to local and regional customers in the California and Mexico area. When not traveling, this position will be based in our office, located in San Jose, CA.
Salary : $50,000 - $70,000 annually
This is a full-time position with benefits including Bonuses, Insurance (Medical, Dental, Vision, Life), Health Savings Account, 401(k), Paid Time Off, Paid Holidays.
Key Responsibilities
Install, maintain, troubleshoot, and repair DISCO grinding, dicing, and laser equipment at customer sites, ensuring top-tier performance and customer satisfaction. Independently diagnose complex issues through rigorous electrical/mechanical procedural sequences.
Assist with translating technical materials and communicating with DISCO’s Japan headquarters in Japanese.
Document analytical steps and root causes for internal teams and customers.
Foster strong customer relationships to provide reliable support onsite and offsite, including possible training of customers' personnel in servicing, maintenance, and operations of DISCO products.
Work with cutting-edge robotics, cameras, electrical motor components, and sophisticated software.
Participate in DISCO corporate activities focusing on deeper thinking, value exchange, and constant improvement.
Perform other duties as assigned.
Preferred Experience and Qualifications
Bachelor of Science degree in any discipline preferred.
Strong aptitude for electro-mechanical repair, with the ability to troubleshoot and fix intricate systems.
Familiarity with lab instrumentation, CAD drawings, electrical diagrams, MS Office, and general computer programming.
2 - 4 years of applicable working experience beneficial.
Knowledge of semiconductor processes, lasers fundamentals, optics fundamentals, or semiconductor industrial engineering and operation is a plus.
Military experiences are welcome.
English and Japanese language ability is required.
Physical Requirements
Lift and move up to 30 lbs. and work in varied physical positions to access hard-to reach areas on DISCO equipment.
Travel to and from customer sites and the office.
Wear personal protective gear for extended periods during on-site work.
Interpersonal Skills
Clear, concise, and effective communication skills to interact with colleagues, customers, and leadership.
A high degree of self-motivation and creativity, with the ability to perform under pressure, even in challenging situations.
A natural ability to build strong relationships, maintaining trust and teamwork within a global company, building upon DISCO’s culture to help build an inclusive work environment.
Willingness to lead peers on projects and act as a resource for colleagues.
We are not accepting unsolicited resumes from recruitment agencies.
DISCO Hi-Tec America, Inc. is committed to Equal Employment Opportunity and diversity in its workforce without discrimination
Benefits
Great bonus and recognition programs
Generous paid time off and holidays
Health Insurance
Health Savings Account
Vision Insurance
Life Insurance
401(k) with matching
Seniority level
Entry level
Employment type
Full-time
Job function
Manufacturing, Customer Service, and Purchasing
Industries
Semiconductor Manufacturing, Industrial Machinery Manufacturing, and Manufacturing
Referrals increase your chances of interviewing at DISCO HI-TEC AMERICA, INC. by 2x
Medical insurance
Vision insurance
401(k)
Child care support
Paid maternity leave
Student loan assistance
Get notified when a new job is posted.
Sign in to set job alerts for “Field Services Engineer” roles.
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Base pay range $50,000.00/yr - $70,000.00/yr
Company Overview “Always the Best, Always Fun!”
DISCO Corporation is a global powerhouse in precision cutting, grinding, and polishing solutions, with a reputation for excellence across the semiconductor, medical devices, and electronic component industries. Headquartered in Tokyo, Japan, we are a forward-thinking company with a strong presence in 60+ locations worldwide with a diverse team of 7,000+ employees. Our success is driven by our core DISCO values that emphasize trust, continuous innovation, and an unwavering commitment to quality. At DISCO, we pride ourselves on fostering an inclusive culture where employees thrive, grow, and contribute to shaping the future of technology.
DISCO Corporation’s U.S affiliate, DISCO Hi-Tec America, Inc. (DHA), is looking to expand our Equipment Engineering/Field Service Engineering team! We are currently people who bring fresh perspectives, new ideas, and unique skills to join us as a Field Service Engineer in our San Jose, CA office.
Job Title Field Service Engineer
Job Type Onsite, In-person
Location This position will require 75% travel to local and regional customers in the California and Mexico area. When not traveling, this position will be based in our office, located in San Jose, CA.
Salary : $50,000 - $70,000 annually
This is a full-time position with benefits including Bonuses, Insurance (Medical, Dental, Vision, Life), Health Savings Account, 401(k), Paid Time Off, Paid Holidays.
Key Responsibilities
Install, maintain, troubleshoot, and repair DISCO grinding, dicing, and laser equipment at customer sites, ensuring top-tier performance and customer satisfaction. Independently diagnose complex issues through rigorous electrical/mechanical procedural sequences.
Assist with translating technical materials and communicating with DISCO’s Japan headquarters in Japanese.
Document analytical steps and root causes for internal teams and customers.
Foster strong customer relationships to provide reliable support onsite and offsite, including possible training of customers' personnel in servicing, maintenance, and operations of DISCO products.
Work with cutting-edge robotics, cameras, electrical motor components, and sophisticated software.
Participate in DISCO corporate activities focusing on deeper thinking, value exchange, and constant improvement.
Perform other duties as assigned.
Preferred Experience and Qualifications
Bachelor of Science degree in any discipline preferred.
Strong aptitude for electro-mechanical repair, with the ability to troubleshoot and fix intricate systems.
Familiarity with lab instrumentation, CAD drawings, electrical diagrams, MS Office, and general computer programming.
2 - 4 years of applicable working experience beneficial.
Knowledge of semiconductor processes, lasers fundamentals, optics fundamentals, or semiconductor industrial engineering and operation is a plus.
Military experiences are welcome.
English and Japanese language ability is required.
Physical Requirements
Lift and move up to 30 lbs. and work in varied physical positions to access hard-to reach areas on DISCO equipment.
Travel to and from customer sites and the office.
Wear personal protective gear for extended periods during on-site work.
Interpersonal Skills
Clear, concise, and effective communication skills to interact with colleagues, customers, and leadership.
A high degree of self-motivation and creativity, with the ability to perform under pressure, even in challenging situations.
A natural ability to build strong relationships, maintaining trust and teamwork within a global company, building upon DISCO’s culture to help build an inclusive work environment.
Willingness to lead peers on projects and act as a resource for colleagues.
We are not accepting unsolicited resumes from recruitment agencies.
DISCO Hi-Tec America, Inc. is committed to Equal Employment Opportunity and diversity in its workforce without discrimination
Benefits
Great bonus and recognition programs
Generous paid time off and holidays
Health Insurance
Health Savings Account
Vision Insurance
Life Insurance
401(k) with matching
Seniority level
Entry level
Employment type
Full-time
Job function
Manufacturing, Customer Service, and Purchasing
Industries
Semiconductor Manufacturing, Industrial Machinery Manufacturing, and Manufacturing
Referrals increase your chances of interviewing at DISCO HI-TEC AMERICA, INC. by 2x
Medical insurance
Vision insurance
401(k)
Child care support
Paid maternity leave
Student loan assistance
Get notified when a new job is posted.
Sign in to set job alerts for “Field Services Engineer” roles.
#J-18808-Ljbffr