Lithia & Driveway
Company Overview
BMW Seattle is a part of Lithia & Driveway (NYSE: LAD), the largest automotive retailer in the U.S. We are one of the fastest‑growing companies on the Fortune 500 (#124 for 2025). With over 330+ dealerships worldwide representing over 50 brands in 3 countries!
Location BMW Seattle 1002 Airport Way S, Seattle, WA 98134
Position Details
Title: Title & Registration Specialist I
Employment type: Full‑time
Schedule: Monday - Friday, 8am-5pm
Pay: $23-$27/hr (DOE)
PTO: 80 hours front‑loaded on day 1
Responsibilities
Print, review, and analyze inbound purchase of a vehicle’s consumer title and registration documents and verify accuracy, then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle
Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues
Print, review, and analyze outbound sale of a vehicle’s contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase
Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues
Be comfortable working directly with customers when needed to resolve registration/title issues; identify effective strategies to diagnose and resolve issues in a timely manner; communicate effectively with customers through chat, phone, and CRM/email; answer customer questions regarding the purchase paperwork
Be comfortable working directly with government personnel when needed to resolve registration/title issues; identify effective strategies to diagnose and resolve issues in a timely manner; communicate effectively with customers through chat, phone, and CRM/email; answer customer questions regarding the purchase paperwork
Follow‑up with appropriate LAD personnel on any issues that need correction during purchase or sale
Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company
Additional work and tasks as needed
Skills and Qualifications
DMV and/or dealership titling experience is required for this opening
CDK experience is a plus
Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking
Ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently
Competencies
Does the right thing, takes action and adapts to change
Self‑motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long‑Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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Location BMW Seattle 1002 Airport Way S, Seattle, WA 98134
Position Details
Title: Title & Registration Specialist I
Employment type: Full‑time
Schedule: Monday - Friday, 8am-5pm
Pay: $23-$27/hr (DOE)
PTO: 80 hours front‑loaded on day 1
Responsibilities
Print, review, and analyze inbound purchase of a vehicle’s consumer title and registration documents and verify accuracy, then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle
Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues
Print, review, and analyze outbound sale of a vehicle’s contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase
Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues
Be comfortable working directly with customers when needed to resolve registration/title issues; identify effective strategies to diagnose and resolve issues in a timely manner; communicate effectively with customers through chat, phone, and CRM/email; answer customer questions regarding the purchase paperwork
Be comfortable working directly with government personnel when needed to resolve registration/title issues; identify effective strategies to diagnose and resolve issues in a timely manner; communicate effectively with customers through chat, phone, and CRM/email; answer customer questions regarding the purchase paperwork
Follow‑up with appropriate LAD personnel on any issues that need correction during purchase or sale
Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company
Additional work and tasks as needed
Skills and Qualifications
DMV and/or dealership titling experience is required for this opening
CDK experience is a plus
Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking
Ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently
Competencies
Does the right thing, takes action and adapts to change
Self‑motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
Benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long‑Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
#J-18808-Ljbffr