MBTA
Infrastructure Engineer (MBTA)
Join to apply for the Infrastructure Engineer role at MBTA.
At the MBTA, we envision a thriving region enabled by a best‑class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary The L3 Software Engineer, Infrastructure in the Information Technology Department is responsible for administering a reliable and secure cloud technology platform, following software engineering infrastructure operations and processes to maintain established standards. This role uses resources in AWS and Azure. Many resources are managed as infrastructure‑as‑code, and this role supports the migration of existing resources, and maintenance of new resources into that model. This role also works closely with the Technology Innovation Department (TID) and other software development teams to test and deploy internally developed software efficiently and securely.
Duties & Responsibilities The Infrastructure Engineer is responsible for a wide variety of software engineering infrastructure tasks primarily in AWS and Azure.
Engineering Infrastructure Capabilities
Support Infrastructure as Code (IaC) tools, including the configuration of existing resources
Able to execute any available engineering coding tasks assigned in a sprint
Implement infrastructure in accordance with the infrastructure operating model and team principles
Perform code reviews independently at a high level of quality
Make changes to pull requests based upon feedback from reviewers
Execute development work at a consistent velocity with little variance between sprints
Diagnose ongoing application outages or disruptions
Write root cause analyses and reports as needed
Demonstrate strong fundamental coding abilities and knowledge
Follow standard engineering division procedures, such as naming conventions, writing documentation, testing software changes, etc.
Surface defects or potential improvements in the sprint backlog
Protect data security and privacy of our organization and customers
Work collaboratively with members of other teams, especially when providing feedback and in sharing knowledge
Be on time for and actively participate in team rituals such as sprint planning, refinement, stand‑ups, and retros
Be proactive about moving, updating, and commenting on assigned tasks
Strive to do what is necessary over what may be considered more interesting
Engineering Infrastructure Knowledge Required
Proficient with Infrastructure as Code (IaC) tools
Adept with useful logging and querying
Able to conduct research and advise on software platforms
Can make significant contributions to the TID infrastructure
DevOps
Works on deployment, build and code analysis systems as needed
Participates in interview and evaluation of infrastructure engineering candidates
Mediates code review conflicts
Performs infrastructure architecture reviews
Present software engineering work at department‑wide presentations and rituals
Define and articulate standards for how software infrastructure technology is developed and used to serve the public effectively.
Define and articulate standards for how cloud technology is developed and used to serve the public effectively
Participate in on‑call rotation for technology systems and services.
Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location‑specific functions. Physical Demands and Working Conditions
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Available to work all shifts and locations as assigned or directed.
Available to work as per assignment by the MBTA twenty‑four (24) hours per day, seven (7) days per week as directed by supervisory staff for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service.
Have the ability to work any and all shifts and/or locations assigned or directed.
Supervision
None
Minimum Education
Bachelor’s degree from an accredited institution
Minimum Requirements & Qualifications
Five (5) years experience in software engineering infrastructure practices, processes, and team operations.
Experience with automated testing, including continuous integration (CI)
Experience with Git workflows (such as pull requests) and code reviewing
Experience with 1+ programming languages from the TIOBE top 20 ( https://www.tiobe.com/tiobe-index/ )
Experience with Infrastructure‑as‑Code (IaC)
Preferred Experience And Skills
Experience in public sector, transportation agency, and/or civic technology team.
Extensive expertise in software engineering practices, processes, and team operations.
Proven people management capabilities, including coaching, effective communication, and conflict resolution skills.
Knowledge of transit data standards (such as GTFS, GTFS‑RT, TODS, TIDES)
Experience with Terraform / Infrastructure as Code tools
Experience with AWS
Experience developing code as part of an open‑source project
Experience with Terraform/OpenTofu
Experience with APIs / microservices / Service‑Oriented Architecture (SOA)
Ability to translate business requirements into technology
Standard across all TID JD’s Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
A master’s degree in a related subject substitutes for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.
Job Conditions
Adhere to rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA including the EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.
Ability to pass a Criminal Offender Record Information (CORI) check, background screening, and the MBTA’s medical requirements, including a physical examination and drug and alcohol screening.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
Disclaimers and Definitions
General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment: The physical demands and work environment characteristics described here‑in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role‑specific requirements.
Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I‑9 to verify their identity and eligibility to work in the U.S.
Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no‑show and disqualified from consideration for the position.
Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On‑call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
Intern / Co‑Op Benefits: Employees taking part in an internship or co‑op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co‑op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co‑ops.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Government Administration
#J-18808-Ljbffr
At the MBTA, we envision a thriving region enabled by a best‑class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary The L3 Software Engineer, Infrastructure in the Information Technology Department is responsible for administering a reliable and secure cloud technology platform, following software engineering infrastructure operations and processes to maintain established standards. This role uses resources in AWS and Azure. Many resources are managed as infrastructure‑as‑code, and this role supports the migration of existing resources, and maintenance of new resources into that model. This role also works closely with the Technology Innovation Department (TID) and other software development teams to test and deploy internally developed software efficiently and securely.
Duties & Responsibilities The Infrastructure Engineer is responsible for a wide variety of software engineering infrastructure tasks primarily in AWS and Azure.
Engineering Infrastructure Capabilities
Support Infrastructure as Code (IaC) tools, including the configuration of existing resources
Able to execute any available engineering coding tasks assigned in a sprint
Implement infrastructure in accordance with the infrastructure operating model and team principles
Perform code reviews independently at a high level of quality
Make changes to pull requests based upon feedback from reviewers
Execute development work at a consistent velocity with little variance between sprints
Diagnose ongoing application outages or disruptions
Write root cause analyses and reports as needed
Demonstrate strong fundamental coding abilities and knowledge
Follow standard engineering division procedures, such as naming conventions, writing documentation, testing software changes, etc.
Surface defects or potential improvements in the sprint backlog
Protect data security and privacy of our organization and customers
Work collaboratively with members of other teams, especially when providing feedback and in sharing knowledge
Be on time for and actively participate in team rituals such as sprint planning, refinement, stand‑ups, and retros
Be proactive about moving, updating, and commenting on assigned tasks
Strive to do what is necessary over what may be considered more interesting
Engineering Infrastructure Knowledge Required
Proficient with Infrastructure as Code (IaC) tools
Adept with useful logging and querying
Able to conduct research and advise on software platforms
Can make significant contributions to the TID infrastructure
DevOps
Works on deployment, build and code analysis systems as needed
Participates in interview and evaluation of infrastructure engineering candidates
Mediates code review conflicts
Performs infrastructure architecture reviews
Present software engineering work at department‑wide presentations and rituals
Define and articulate standards for how software infrastructure technology is developed and used to serve the public effectively.
Define and articulate standards for how cloud technology is developed and used to serve the public effectively
Participate in on‑call rotation for technology systems and services.
Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location‑specific functions. Physical Demands and Working Conditions
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Available to work all shifts and locations as assigned or directed.
Available to work as per assignment by the MBTA twenty‑four (24) hours per day, seven (7) days per week as directed by supervisory staff for severe weather conditions, emergencies or any other circumstances that may potentially impact service or the safety of service.
Have the ability to work any and all shifts and/or locations assigned or directed.
Supervision
None
Minimum Education
Bachelor’s degree from an accredited institution
Minimum Requirements & Qualifications
Five (5) years experience in software engineering infrastructure practices, processes, and team operations.
Experience with automated testing, including continuous integration (CI)
Experience with Git workflows (such as pull requests) and code reviewing
Experience with 1+ programming languages from the TIOBE top 20 ( https://www.tiobe.com/tiobe-index/ )
Experience with Infrastructure‑as‑Code (IaC)
Preferred Experience And Skills
Experience in public sector, transportation agency, and/or civic technology team.
Extensive expertise in software engineering practices, processes, and team operations.
Proven people management capabilities, including coaching, effective communication, and conflict resolution skills.
Knowledge of transit data standards (such as GTFS, GTFS‑RT, TODS, TIDES)
Experience with Terraform / Infrastructure as Code tools
Experience with AWS
Experience developing code as part of an open‑source project
Experience with Terraform/OpenTofu
Experience with APIs / microservices / Service‑Oriented Architecture (SOA)
Ability to translate business requirements into technology
Standard across all TID JD’s Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
A master’s degree in a related subject substitutes for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.
Job Conditions
Adhere to rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA including the EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.
Ability to pass a Criminal Offender Record Information (CORI) check, background screening, and the MBTA’s medical requirements, including a physical examination and drug and alcohol screening.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
Disclaimers and Definitions
General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment: The physical demands and work environment characteristics described here‑in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role‑specific requirements.
Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I‑9 to verify their identity and eligibility to work in the U.S.
Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no‑show and disqualified from consideration for the position.
Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On‑call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
Intern / Co‑Op Benefits: Employees taking part in an internship or co‑op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co‑op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co‑ops.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Government Administration
#J-18808-Ljbffr