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Westgate Resorts

Sales Director

Westgate Resorts, Orlando, Florida, us, 32885

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Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow‑covered Utah mountains, families can affordably experience the country’s most desirable vacation destinations.

Job Description The Timeshare Director of Sales in Florida leads on‑site resort sales operations, driving revenue through strategic planning, team leadership, and guest engagement. This role oversees a high‑performing sales team, ensures compliance with Florida timeshare regulations, and adapts to seasonal tourism patterns and diverse guest demographics. The Director is responsible for hiring, training, performance management, and fostering a culture of ethical sales practices and operational excellence. Success in this position requires strong interpersonal skills, data‑driven decision‑making, and the ability to navigate a fast‑paced, guest‑facing environment with professionalism and integrity.

Responsibilities

Develop and implement strategic sales plans to achieve revenue targets and market growth

Lead, coach, and manage a team of sales agents, closers, and administrative staff within a points‑based vacation ownership framework

Oversee daily sales operations, including tour flow, presentations, and contract execution

Ensure full compliance with Florida Real Estate Commission (FREC) and Chapter 721 timeshare regulations, including disclosures and licensure requirements

Collaborate with marketing and resort operations to optimize lead generation and guest engagement

Monitor sales performance metrics and prepare regular reports for executive leadership

Conduct performance evaluations, coaching sessions, and disciplinary actions as needed

Participate in hiring, onboarding, and training of new sales team members

Represent the organization at industry events, trade shows, and leadership meetings

Drive continuous initiatives to enhance team productivity and guest satisfaction

Support succession planning and career development for high‑potential team members

Qualifications Required Qualifications

Minimum five years in sales management, preferably in timeshare and hospitality

Proven success in managing a points‑based timeshare sales environment

Valid Florida Real Estate License required under Chapter 475 and Chapter 721 of the Florida Statutes

Completion of any required timeshare‑specific training or certification mandated by the Florida Real Estate Commission (FREC)

Bachelor’s degree in Business or equivalent experience

Strong proficiency in CRM and digital sales tools

Preferred Qualifications

Experience with points‑based or multi‑property systems

Proven ability to navigate team dynamics professionally

Multi‑state operational experience

Travel & Schedule Requirements

Occasional travel may be required to affiliated resort properties for training, operational support, or leadership meetings

Travel is typically scheduled in advance; overnight stays may be necessary depending on business needs

Must be able to travel independently and represent the organization professionally in guest‑facing and team environments

Valid driver’s license and reliable transportation required

All travel will comply with company reimbursement policies and applicable labor regulations

Flexible schedule including weekends, holidays, and peak tourism periods

Benefits

Comprehensive health benefits – medical, dental and vision

Paid Time Off (PTO) – vacation, sick, and personal

Paid Holidays

401(k) with generous company match

Daily Pay benefit

Family benefits including pregnancy, parental leave and adoption assistance

Wellness programs

Flexible Spending Accounts

Tuition AssistanceMilitary Leave

Employee Assistance Program (EAP)

Life, Disability, Accident, Critical Illness & Hospital Insurance

Pet Insurance

Exclusive discounts for team members (hotels, cruise, resorts, restaurants, entertainment, etc.)

Advancement and development opportunities

Community Involvement Programs

Westgate Resorts

is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status under federal, state or local law. If you have a disability and need a reasonable accommodation, please email WGAccommodations@wgresorts.com with the job title and location of the position for which you are applying.

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