Affirm
A leading fintech company is seeking a Director, Client Success to oversee their SMB Client Success organization. This position focuses on driving merchant value and revenue growth, developing a high-performing team, and optimizing operations to empower small and mid-size business partners. The ideal candidate should possess substantial experience in customer success, have a proven track record in management, and excel in strategic planning and communication. This role is primarily remote and includes competitive salary with significant benefits.
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