Hilton Washington DC National Mall
Description
JOB OVERVIEW
Responsible for refrigeration, electrical, mechanical, plumbing, heating, air conditioning & general hotel building maintenance. Responding to requests from HotSos and direction by management.
WORK HOURS
Team members will be required to work overnight shifts on weekdays, Holidays and weekends. Some overtime may be required. All schedules are based on business needs.
EDUCATION/EXPERIENCE
3 years of customer service experience.
2 years of previous maintenance experience in similar capacity of 23,000 sq. ft. meeting space and 367 rooms.
1 year of previous mechanical experience in similar capacity of 23,000 sq. ft. meeting space and 367 rooms.
Relevant military experience in a comparable capacity.
LANGUAGE SKILLS
Ability to satisfactorily communicate verbal and written English with Guests, management and co‑workers.
Ability to read and interpret documents such as safety rules, Safety Awareness information (such as SDS), operating and maintenance instructions. Ability to write routine reports, keep logs and correspondence.
ESSENTIAL SKILLS
Ability to understand Guests’ service needs.
Ability to be well organized, maintain concentration and think clearly when providing service to Guests.
Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
Ability to converse calmly with irate Guests, co‑workers or supervisors in sometimes tense situations.
Ability to perform job functions with minimal supervision.
Ability to work cohesively with co‑workers and other departments as part of a team.
Ability to analyze reports and numbers. Work does involve extensive reading and visual inspection of written materials at close range.
Ability to follow supervisor’s instructions.
Ability to arrive at work on time in full uniform prepared with tools and all equipment needed for service. Clock in and out; sign in and out for each shift.
Ability to keep work area clean and neat, free from dust and litter.
Ability to adhere to all hotel policies and procedures.
Ability to adhere to all safety and emergency policies and procedures.
POSITION REQUIRES TRAINED SKILLS
Air Conditioning and Refrigeration
Heating systems
Ventilation systems
Air conditioning systems
Supply fans
Fan coil units
Refrigerators & Walk In Boxes
Ice makers
Dryer systems
Condenser loops
Electrical
Troubleshoot
Equipment controls
Maintain in safe condition all power distribution and electrical systems throughout hotel
Applicable codes
Read schematics and blueprints
Set up electrical systems for guest functions
Install conduit runs
Generator transfer switch
Change ballast in light fixture
Mechanical
Motors
Pumps
Exhaust fans
Laundry Equipment
Machinery (large & small)
Related equipment
Generators
Read and understand blueprints
Plumbing
Braze
Solder
Assemble piping
Applicable codes
Water treatment and related chemicals
Water distribution and balance
Read and understand blueprints
Pneumatic/Electronic Systems & Controls
Compressors
Relays
Receiver controllers
Energy Management System computers
Energy Management System modules & field wiring
Adjustment and calibration of controls, stats and devices
Flow restrictors
Related test equipment
Direct digital
Read and understand blueprints
Failure modes
Carpentry & Finish Skills
Rough & finish carpentry
Laminate
Drywall/Taping/floating
Plastering skills
Tile (ceramic, quarry, VCT, marble)
Wall Vinyl
Carpet
Furniture touches up & repair
Painting
Kitchen Equipment
Dish machines
Steamers
Boilers
Warmers
Ansel/fire suppression systems
Urns
Choppers
Mixers
Kettles
Ovens
Kitchen exhaust systems
Energy conservation
Chart & graphic utility consumption
Application of Variable Frequency Drives
Lighting efficiencies
Lighting controls
Programming of Energy Management Systems
General Building
Preventative Maintenance and repairs
Landscape and grounds
Maintain fitness equipment
JOB DUTIES
Guest Rooms: plunging toilets, unclogging drains, repairing all types of hardware, plumbing, electrical equipment including lamps, air conditioners, cosmetic items, replacing electrical switches and outlets, assisting with high-speed internet problems, HVAC problems and programming TV’s.
Public Areas: plunging toilets, unclogging drains, repairing all types of hardware, plumbing, electrical, HVAC equipment and cosmetic items.
Fire alarm/Life safety system: monitor systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems. To have a working knowledge of fire sprinkler and emergency power systems.
Energy Conservation: to observe energy and utilities usage in the hotel and on the grounds. To look for ways to conserve energy and report any ideas to Engineering Management.
Tools: clean, lubricate, protect and otherwise maintain all tools and equipment in the hotel. To see that all tools used are returned to the shop and secured in proper storage area. To protect and otherwise maintain your assigned tool pouch and its tools at the discretion of the Engineering Management.
Emergencies: Be available for any emergencies and act in an engineering capacity to protect our guests and associates and preserve the building and its systems during the emergency. To act as quickly and responsibly as possible to return the building to its normal operating status. To inform Engineering Management of any such emergencies.
Accident Prevention and Safety: to strive to work in an accident-free manner and to create a safe work environment for others. To continuously look for conditions which may endanger associates or guest of the hotel and to take immediate action to correct any hazardous conditions found.
Records: to read, log, track and interpret reading from meters, gauges and other measuring units. To maintain a thorough log of each day’s activities and problems that occur and to ensure this information is passed on to other shifts.
Departmental Duties: to clean all engineering areas as directed by Engineering Management. To work in a neat and efficient manner, keeping work areas clean and well organized. To serve as otherwise directed or needed to help maintain the effective and efficient operation of the hotel.
General: Complete all work assigned in a safe and professional manner. Maintain communications with supervisors to ensure that all needed materials, tools and supplies are available or on order. Follow up on any items that may be on back order. Keep supervisor updated on assignments. Provide training and technical advice to other engineers as needed or requested.
Conducts room preventative maintenance on all hotel rooms, buildings and equipment.
Responsible for swimming pool and spa maintenance.
Assists with picking up trash in the parking lot.
Assists guests as needed.
Assists with security and safety checks for the property through visual checks.
Assist in safety and maintenance by tracking items in HotSos for relevant department.
PHYSICAL REQUIREMENTS
The frequency codes assigned in these job descriptions are:
Rarely less than 1%
Occasionally 1-33%
Frequently 34-65%
Constantly 66-100%
SITTING: Rarely.
STANDING/WALKING: Constantly on a variety of surfaces (carpet, tile, granite, etc.)
CROUCHING (BENDING AT KNEES): Constantly. Lifting and completing tasks performed at low levels.
KNEELING/CRAWLING: Constantly. Lifting and completing tasks performed at low levels.
STOOPING (BENDING AT WAIST): Constantly. Lifting and completing tasks at different levels.
TWISTING/TURNING AT KNEES, WAIST & NECK: Constantly.
CLIMBING: Frequently.
LEG/FOOT USE: Constantly.
REACHING (OVERHEAD/EXTENSION): Constantly. Lifting and completing tasks at different levels.
HANDLING/GRASPING: Constantly.
FINGERING/FEELING: Constantly.
PUSHING/PULLING: Frequently. Pushing carts.
LIFTING/CARRYING: Constantly lifting/moving up to 10 pounds. Frequently lifting/moving up to 50 pounds.
SPEECH REQUIREMENTS: Constantly required to speak to others in person and on the telephone in English.
HEARING REQUIREMENTS: Constantly required to listen to others in person and on the telephone in English.
VISION: Constantly required to see up close and ability to adjust focus. Occasionally required to see distances. Color vision required.
COMPENSATION
Pay Range: $36.70 per hour
BENEFITS
Our healthcare package includes medical, dental, vision and other benefits.
The Hilton DC National Mall is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to alesia.green@hiltondcnationalmall.com or call 202-484-1000 to let us know the nature of your request.
Qualifications Hotel experience
Behaviors
Thought Provoking:
Capable of making others think deeply on a subject (Preferred)
Team Player:
Works well as a member of a group (Preferred)
Leader:
Inspires teammates to follow them (Preferred)
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
Motivations
Preferred
Ability to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization
Preferred
Self-Starter:
Inspired to perform without outside help
Education
Technical/other training
(Preferred)
Licenses and Certifications
Preferred
HVAC Certificate
Skills
Critical Thinking
(Novice)
Conflict Resolution
(Novice)
Customer Service
(Novice)
Contract Negotiation
(Novice)
Decision Making
(Novice)
Experience
Preferred
Hotel experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Hospitality Online
#J-18808-Ljbffr
Responsible for refrigeration, electrical, mechanical, plumbing, heating, air conditioning & general hotel building maintenance. Responding to requests from HotSos and direction by management.
WORK HOURS
Team members will be required to work overnight shifts on weekdays, Holidays and weekends. Some overtime may be required. All schedules are based on business needs.
EDUCATION/EXPERIENCE
3 years of customer service experience.
2 years of previous maintenance experience in similar capacity of 23,000 sq. ft. meeting space and 367 rooms.
1 year of previous mechanical experience in similar capacity of 23,000 sq. ft. meeting space and 367 rooms.
Relevant military experience in a comparable capacity.
LANGUAGE SKILLS
Ability to satisfactorily communicate verbal and written English with Guests, management and co‑workers.
Ability to read and interpret documents such as safety rules, Safety Awareness information (such as SDS), operating and maintenance instructions. Ability to write routine reports, keep logs and correspondence.
ESSENTIAL SKILLS
Ability to understand Guests’ service needs.
Ability to be well organized, maintain concentration and think clearly when providing service to Guests.
Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
Ability to converse calmly with irate Guests, co‑workers or supervisors in sometimes tense situations.
Ability to perform job functions with minimal supervision.
Ability to work cohesively with co‑workers and other departments as part of a team.
Ability to analyze reports and numbers. Work does involve extensive reading and visual inspection of written materials at close range.
Ability to follow supervisor’s instructions.
Ability to arrive at work on time in full uniform prepared with tools and all equipment needed for service. Clock in and out; sign in and out for each shift.
Ability to keep work area clean and neat, free from dust and litter.
Ability to adhere to all hotel policies and procedures.
Ability to adhere to all safety and emergency policies and procedures.
POSITION REQUIRES TRAINED SKILLS
Air Conditioning and Refrigeration
Heating systems
Ventilation systems
Air conditioning systems
Supply fans
Fan coil units
Refrigerators & Walk In Boxes
Ice makers
Dryer systems
Condenser loops
Electrical
Troubleshoot
Equipment controls
Maintain in safe condition all power distribution and electrical systems throughout hotel
Applicable codes
Read schematics and blueprints
Set up electrical systems for guest functions
Install conduit runs
Generator transfer switch
Change ballast in light fixture
Mechanical
Motors
Pumps
Exhaust fans
Laundry Equipment
Machinery (large & small)
Related equipment
Generators
Read and understand blueprints
Plumbing
Braze
Solder
Assemble piping
Applicable codes
Water treatment and related chemicals
Water distribution and balance
Read and understand blueprints
Pneumatic/Electronic Systems & Controls
Compressors
Relays
Receiver controllers
Energy Management System computers
Energy Management System modules & field wiring
Adjustment and calibration of controls, stats and devices
Flow restrictors
Related test equipment
Direct digital
Read and understand blueprints
Failure modes
Carpentry & Finish Skills
Rough & finish carpentry
Laminate
Drywall/Taping/floating
Plastering skills
Tile (ceramic, quarry, VCT, marble)
Wall Vinyl
Carpet
Furniture touches up & repair
Painting
Kitchen Equipment
Dish machines
Steamers
Boilers
Warmers
Ansel/fire suppression systems
Urns
Choppers
Mixers
Kettles
Ovens
Kitchen exhaust systems
Energy conservation
Chart & graphic utility consumption
Application of Variable Frequency Drives
Lighting efficiencies
Lighting controls
Programming of Energy Management Systems
General Building
Preventative Maintenance and repairs
Landscape and grounds
Maintain fitness equipment
JOB DUTIES
Guest Rooms: plunging toilets, unclogging drains, repairing all types of hardware, plumbing, electrical equipment including lamps, air conditioners, cosmetic items, replacing electrical switches and outlets, assisting with high-speed internet problems, HVAC problems and programming TV’s.
Public Areas: plunging toilets, unclogging drains, repairing all types of hardware, plumbing, electrical, HVAC equipment and cosmetic items.
Fire alarm/Life safety system: monitor systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems. To have a working knowledge of fire sprinkler and emergency power systems.
Energy Conservation: to observe energy and utilities usage in the hotel and on the grounds. To look for ways to conserve energy and report any ideas to Engineering Management.
Tools: clean, lubricate, protect and otherwise maintain all tools and equipment in the hotel. To see that all tools used are returned to the shop and secured in proper storage area. To protect and otherwise maintain your assigned tool pouch and its tools at the discretion of the Engineering Management.
Emergencies: Be available for any emergencies and act in an engineering capacity to protect our guests and associates and preserve the building and its systems during the emergency. To act as quickly and responsibly as possible to return the building to its normal operating status. To inform Engineering Management of any such emergencies.
Accident Prevention and Safety: to strive to work in an accident-free manner and to create a safe work environment for others. To continuously look for conditions which may endanger associates or guest of the hotel and to take immediate action to correct any hazardous conditions found.
Records: to read, log, track and interpret reading from meters, gauges and other measuring units. To maintain a thorough log of each day’s activities and problems that occur and to ensure this information is passed on to other shifts.
Departmental Duties: to clean all engineering areas as directed by Engineering Management. To work in a neat and efficient manner, keeping work areas clean and well organized. To serve as otherwise directed or needed to help maintain the effective and efficient operation of the hotel.
General: Complete all work assigned in a safe and professional manner. Maintain communications with supervisors to ensure that all needed materials, tools and supplies are available or on order. Follow up on any items that may be on back order. Keep supervisor updated on assignments. Provide training and technical advice to other engineers as needed or requested.
Conducts room preventative maintenance on all hotel rooms, buildings and equipment.
Responsible for swimming pool and spa maintenance.
Assists with picking up trash in the parking lot.
Assists guests as needed.
Assists with security and safety checks for the property through visual checks.
Assist in safety and maintenance by tracking items in HotSos for relevant department.
PHYSICAL REQUIREMENTS
The frequency codes assigned in these job descriptions are:
Rarely less than 1%
Occasionally 1-33%
Frequently 34-65%
Constantly 66-100%
SITTING: Rarely.
STANDING/WALKING: Constantly on a variety of surfaces (carpet, tile, granite, etc.)
CROUCHING (BENDING AT KNEES): Constantly. Lifting and completing tasks performed at low levels.
KNEELING/CRAWLING: Constantly. Lifting and completing tasks performed at low levels.
STOOPING (BENDING AT WAIST): Constantly. Lifting and completing tasks at different levels.
TWISTING/TURNING AT KNEES, WAIST & NECK: Constantly.
CLIMBING: Frequently.
LEG/FOOT USE: Constantly.
REACHING (OVERHEAD/EXTENSION): Constantly. Lifting and completing tasks at different levels.
HANDLING/GRASPING: Constantly.
FINGERING/FEELING: Constantly.
PUSHING/PULLING: Frequently. Pushing carts.
LIFTING/CARRYING: Constantly lifting/moving up to 10 pounds. Frequently lifting/moving up to 50 pounds.
SPEECH REQUIREMENTS: Constantly required to speak to others in person and on the telephone in English.
HEARING REQUIREMENTS: Constantly required to listen to others in person and on the telephone in English.
VISION: Constantly required to see up close and ability to adjust focus. Occasionally required to see distances. Color vision required.
COMPENSATION
Pay Range: $36.70 per hour
BENEFITS
Our healthcare package includes medical, dental, vision and other benefits.
The Hilton DC National Mall is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to alesia.green@hiltondcnationalmall.com or call 202-484-1000 to let us know the nature of your request.
Qualifications Hotel experience
Behaviors
Thought Provoking:
Capable of making others think deeply on a subject (Preferred)
Team Player:
Works well as a member of a group (Preferred)
Leader:
Inspires teammates to follow them (Preferred)
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
Motivations
Preferred
Ability to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization
Preferred
Self-Starter:
Inspired to perform without outside help
Education
Technical/other training
(Preferred)
Licenses and Certifications
Preferred
HVAC Certificate
Skills
Critical Thinking
(Novice)
Conflict Resolution
(Novice)
Customer Service
(Novice)
Contract Negotiation
(Novice)
Decision Making
(Novice)
Experience
Preferred
Hotel experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Hospitality Online
#J-18808-Ljbffr