Starling
Product Director (Client Solutions) - Engine by Starling
Starling, New York, New York, us, 10261
Product Director (Client Solutions) - Engine by Starling
5 days ago Be among the first 25 applicants
At Engine by Starling we are on a mission to find and work with leading banks around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling’s SaaS business, the technology built to power Starling, and two years ago we split out as a separate company. Our modern technology platform is now available to banks and financial institutions worldwide, enabling them to benefit from innovative digital features and efficient back‑office processes that helped Spin & Lean’s success. We are looking for future leaders to build client relationships and work with them to understand their needs and how we can solve them with Engine’s technology.
About the role We are seeking an entrepreneurial and versatile leader to shape and drive Engine’s product plan for entry into the U.S. market. You will play a vital role in shaping Engine’s North American growth, contributing to growing the list of potential clients in the region and working closely with Product Management and Engineering to help shape Engine’s product roadmap. The Product Director will operate as part of the NA leadership team, working closely with our President (North America) and Engine’s global Client Solutions leadership. The individual will lead the effort to tailor our solution for the U.S. (priority) and Canadian markets and support client programmes from discovery through to build and the launch of new banks, underpinned by Engine.
The role provides a unique opportunity to be a very early hire in the region and work across a number of phases of Engine’s client lifecycle: business development, client discovery and implementation. You will develop strong relationships with our clients and implementation partners in North America and beyond. We’re looking for a versatile, adaptable individual who enjoys the challenge of a varied and collaborative role, with a strong product mindset. You’ll enjoy problem‑solving, getting to the detail, helping new clients launch successful modern propositions and businesses, and supporting our clients throughout their transformation journeys.
What you’ll get to do General management and day‑to‑day
Operate as a key part of the NA leadership team and contribute to establishing Engine in the U.S. and Canadian markets with a compelling product and platform
Maintain a global mindset, learning from the global product team and contributing findings to the global product roadmap for the benefit of all regions
Build strong relationships both internally and with client and partner organisations, from initial client relationships through to implementation
Stay abreast of current product developments and innovations globally and apply them to the North American market
Help grow our North American Client Solutions team
Join a fast‑growing team that works globally and expects international travel
Everyone in the company is expected to roll up their sleeves to deliver great outcomes for our clients; we’re a small team where everyone is involved in ‘doing’
Our teams tend to work in an Agile way, with flexibility to adapt to different methodologies depending on the specific client implementation
We are an engineering‑led company and we want someone excited by the potential for Engine’s technology to transform banking in different markets around the world
Client discovery & delivery
Engage prospects and clients for market feedback on product priorities and needs; collaborate closely with our Compliance head to deliver a compelling and compliant product for the NA market
Collaborate with our product and engineering teams through the discovery and implementation phases to agree on product and platform requirements
Use your understanding of the Engine product and specific domain knowledge to present a clear and compelling solution to the client
Business development
Support early‑stage conversations, client workshops and demos, helping to identify and qualify genuine opportunities and contribute to marketing activities and conferences in NA
Drive strategic client opportunities, including supporting commercial and contractual conversations, preparing for pitches, and other marketing activities such as events and thought leadership
Foster and maintain strong relationships with our implementation partners, driving collaborative business‑development activities and go‑to‑market strategies
Requirements Your background
Strong product mindset and experience in client‑facing roles in banking, consulting, or at a technology company (5+ years)
Experience in the U.S. banking sector and development of solutions for the market
Ability to rapidly understand client problems and present solutions in a structured and informative manner
Excitement about Engine’s technology transforming banking in the U.S. and Canada
Your skills
Inquisitive, curious and able to understand client issues, needs and concerns while building trusted relationships
Structured approach to complex or ambiguous problems
Technical aptitude and curiosity
Self‑motivated and able to work in a highly autonomous environment
Comfortable presenting to senior stakeholders, facilitating workshops and discovery sessions
Adapt communication style to different stakeholders (senior clients, consulting organisations, engineering functions)
Flexible in approach to delivery; our teams tend to work in an Agile way without being wedded to any particular methodology
Interview process
Interview with someone from the Client Services team
Interview with further members of the Client Services team from NA and/or UK
Final interview with Engine’s North American President and another VP
Benefits
Medical, dental, and vision insurance plan options
401(k) with company match of 100% of the first 4%
Company‑paid long‑term disability, and life and AD&D insurance
Optional ancillary benefits such as short‑term disability, accident insurance, legal & ID protection, and more
20 days annual vacation PTO and 11 paid holidays
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
IT Services and IT Consulting
Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
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At Engine by Starling we are on a mission to find and work with leading banks around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling’s SaaS business, the technology built to power Starling, and two years ago we split out as a separate company. Our modern technology platform is now available to banks and financial institutions worldwide, enabling them to benefit from innovative digital features and efficient back‑office processes that helped Spin & Lean’s success. We are looking for future leaders to build client relationships and work with them to understand their needs and how we can solve them with Engine’s technology.
About the role We are seeking an entrepreneurial and versatile leader to shape and drive Engine’s product plan for entry into the U.S. market. You will play a vital role in shaping Engine’s North American growth, contributing to growing the list of potential clients in the region and working closely with Product Management and Engineering to help shape Engine’s product roadmap. The Product Director will operate as part of the NA leadership team, working closely with our President (North America) and Engine’s global Client Solutions leadership. The individual will lead the effort to tailor our solution for the U.S. (priority) and Canadian markets and support client programmes from discovery through to build and the launch of new banks, underpinned by Engine.
The role provides a unique opportunity to be a very early hire in the region and work across a number of phases of Engine’s client lifecycle: business development, client discovery and implementation. You will develop strong relationships with our clients and implementation partners in North America and beyond. We’re looking for a versatile, adaptable individual who enjoys the challenge of a varied and collaborative role, with a strong product mindset. You’ll enjoy problem‑solving, getting to the detail, helping new clients launch successful modern propositions and businesses, and supporting our clients throughout their transformation journeys.
What you’ll get to do General management and day‑to‑day
Operate as a key part of the NA leadership team and contribute to establishing Engine in the U.S. and Canadian markets with a compelling product and platform
Maintain a global mindset, learning from the global product team and contributing findings to the global product roadmap for the benefit of all regions
Build strong relationships both internally and with client and partner organisations, from initial client relationships through to implementation
Stay abreast of current product developments and innovations globally and apply them to the North American market
Help grow our North American Client Solutions team
Join a fast‑growing team that works globally and expects international travel
Everyone in the company is expected to roll up their sleeves to deliver great outcomes for our clients; we’re a small team where everyone is involved in ‘doing’
Our teams tend to work in an Agile way, with flexibility to adapt to different methodologies depending on the specific client implementation
We are an engineering‑led company and we want someone excited by the potential for Engine’s technology to transform banking in different markets around the world
Client discovery & delivery
Engage prospects and clients for market feedback on product priorities and needs; collaborate closely with our Compliance head to deliver a compelling and compliant product for the NA market
Collaborate with our product and engineering teams through the discovery and implementation phases to agree on product and platform requirements
Use your understanding of the Engine product and specific domain knowledge to present a clear and compelling solution to the client
Business development
Support early‑stage conversations, client workshops and demos, helping to identify and qualify genuine opportunities and contribute to marketing activities and conferences in NA
Drive strategic client opportunities, including supporting commercial and contractual conversations, preparing for pitches, and other marketing activities such as events and thought leadership
Foster and maintain strong relationships with our implementation partners, driving collaborative business‑development activities and go‑to‑market strategies
Requirements Your background
Strong product mindset and experience in client‑facing roles in banking, consulting, or at a technology company (5+ years)
Experience in the U.S. banking sector and development of solutions for the market
Ability to rapidly understand client problems and present solutions in a structured and informative manner
Excitement about Engine’s technology transforming banking in the U.S. and Canada
Your skills
Inquisitive, curious and able to understand client issues, needs and concerns while building trusted relationships
Structured approach to complex or ambiguous problems
Technical aptitude and curiosity
Self‑motivated and able to work in a highly autonomous environment
Comfortable presenting to senior stakeholders, facilitating workshops and discovery sessions
Adapt communication style to different stakeholders (senior clients, consulting organisations, engineering functions)
Flexible in approach to delivery; our teams tend to work in an Agile way without being wedded to any particular methodology
Interview process
Interview with someone from the Client Services team
Interview with further members of the Client Services team from NA and/or UK
Final interview with Engine’s North American President and another VP
Benefits
Medical, dental, and vision insurance plan options
401(k) with company match of 100% of the first 4%
Company‑paid long‑term disability, and life and AD&D insurance
Optional ancillary benefits such as short‑term disability, accident insurance, legal & ID protection, and more
20 days annual vacation PTO and 11 paid holidays
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
IT Services and IT Consulting
Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
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