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Benchmark Senior Living

Executive Director

Benchmark Senior Living, Haverhill, Massachusetts, us, 01832

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Executive Director of Operations Haverhill Crossings

is seeking an

Executive Director of Operations

to lead their dynamic team. In this role you will manage the community’s budget and occupancy goals, maintain appropriate staffing levels, and drive overall customer service. If you are driven and possess the necessary knowledge and experience to build and manage a loyal team, Benchmark Senior Living may be the right place for you to make a difference.

Salary:

$135,000 + lucrative bonus potential!

Responsibilities

Authorize all purchases, provide onsite sales support, and conduct monthly family meetings

Participate in the training and development of new employees – implementing initiatives that allow the community to run more effectively and efficiently

Be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life

Be patient, understanding, and empathetic

Review bills and statements, analyze revenue projections, and make adjustments when revenue sources decrease

Manage the Sales Director

Network with outside referral sources such as hospital and rehab personnel

Qualify prospects financially through credit reports, bank statements, etc.

Review occupancy as it relates to staffing

Assist in the hiring and recruitment processes

Handle all resident and family grievances

Requirements

Bachelor’s degree; degree in Healthcare Administration, Hospitality Management, or Business preferred

3–5 years of management or healthcare‑related experience

Experience in a managerial role responsible for multiple disciplines

Budgeting and staffing experience

Proficiency with Windows applications such as Excel and Outlook

Ability to lift a minimum of 50 pounds

Benefits

8 paid holidays & 3 floating holidays

Vacation and Health & Wellness Paid Time Off

Discounted Meal Program

Physical & Mental Health Wellness Programs

Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield

401(k) Retirement Plan with company match

Company‑provided Life Insurance & Long‑Term Disability

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