Cynet systems Inc
Salesforce Business Analyst
Cynet systems Inc, San Francisco, California, United States, 94199
Job Description
Pay Range: $65hr - $70hr
The Salesforce Business Analyst is responsible for gathering, analyzing, and translating business requirements into functional Salesforce solutions.
This role collaborates with technical teams, coordinates testing, communicates with stakeholders, and drives continuous improvement of Salesforce implementations.
Responsibilities
Elicit, document, and analyze business requirements from stakeholders.
Translate business needs into functional specifications for Salesforce features.
Collaborate with technical teams to design scalable Salesforce solutions.
Configure custom objects, workflows, validation rules, and dashboards.
Coordinate and execute User Acceptance Testing (UAT).
Ensure solutions meet business needs and quality standards.
Act as liaison between business and technical teams.
Prepare and present reports on project status and recommendations.
Analyze system performance and recommend optimizations.
Stay updated on Salesforce releases and new features.
Requirements / Must Have
Strong business analysis skills including needs analysis, process mapping, wireframing, and documentation.
Excellent communication and problem-solving abilities.
Proficiency in Salesforce CRM (Sales Cloud, Service Cloud), SOQL, and data management.
Familiarity with Salesforce reports, dashboards, and automation tools.
Should Have
Salesforce Certified Business Analyst (recommended).
Salesforce Administrator, Platform App Builder, and Agile/CSM certifications are a plus.
Experience
8 years in business analysis, preferably with Salesforce projects.
Exposure to Agile methodologies and CRM optimization.
Qualification & Education
Relevant degree or equivalent experience in business analysis, information systems, or related field.
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The Salesforce Business Analyst is responsible for gathering, analyzing, and translating business requirements into functional Salesforce solutions.
This role collaborates with technical teams, coordinates testing, communicates with stakeholders, and drives continuous improvement of Salesforce implementations.
Responsibilities
Elicit, document, and analyze business requirements from stakeholders.
Translate business needs into functional specifications for Salesforce features.
Collaborate with technical teams to design scalable Salesforce solutions.
Configure custom objects, workflows, validation rules, and dashboards.
Coordinate and execute User Acceptance Testing (UAT).
Ensure solutions meet business needs and quality standards.
Act as liaison between business and technical teams.
Prepare and present reports on project status and recommendations.
Analyze system performance and recommend optimizations.
Stay updated on Salesforce releases and new features.
Requirements / Must Have
Strong business analysis skills including needs analysis, process mapping, wireframing, and documentation.
Excellent communication and problem-solving abilities.
Proficiency in Salesforce CRM (Sales Cloud, Service Cloud), SOQL, and data management.
Familiarity with Salesforce reports, dashboards, and automation tools.
Should Have
Salesforce Certified Business Analyst (recommended).
Salesforce Administrator, Platform App Builder, and Agile/CSM certifications are a plus.
Experience
8 years in business analysis, preferably with Salesforce projects.
Exposure to Agile methodologies and CRM optimization.
Qualification & Education
Relevant degree or equivalent experience in business analysis, information systems, or related field.
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