The People Concern
Senior Case Manager, FSP West (Santa Monica)
The People Concern, Santa Monica, California, United States, 90403
Senior Case Manager, FSP West (Santa Monica)
1 month ago Be among the first 25 applicants
Role:
Senior Case Manager, FSP
Reports to:
Program Manager
Program:
1303-FSP
Department:
Health & Wellness
Location:
Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404
Setting:
100% Onsite
Schedule:
Monday - Friday, 8:00am - 4:30pm
Status:
Full-time/Non-Exempt/Non-Management
Benefits:
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings:
1
Job Description Summary The Senior Case Manager is responsible for leading a collaborative effort to house the most vulnerable and chronically homeless individuals in SPAs 4 and 5. With the support of and in partnership with the FSP team, the Senior Case Manager will ensure that FSP clients have a successful process for obtaining housing and accessing other supportive services by participating in training new staff and representing the program at Agency and Community Provider Meetings.
Essential Duties and Responsibilities
Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment.
Conduct screening interviews, complete housing documentation, and coordinate clients’ move‑in with the housing authority, property managers.
Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing.
Encourage and promote an environment that is strength based to assist clients in meeting their individual goals.
Identify appropriate permanent housing options for clients, such as subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market‑rate housing, and other housing opportunities.
Assist clients with surveying the rental market for affordable (and possibly subsidized) housing, scheduling appointments, completing supportive and subsidized housing paperwork, and applying for public benefits.
Advocate for clients with prospective landlords and the housing authority.
Document all services provided to the Department of Mental Health and agency standards.
Outreach to community, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing housing opportunities.
Actively participate in staff meetings and trainings and provides coverage to lead meetings in the absence of Program Managers.
Provide support in training of new FSP staff including sharing resources, assistance with linkages, rehabilitation interventions and skills with clients.
Work in collaboration with FSP Leadership to meet program outcome goals in weekly team meetings.
Serves as a liaison between the team/agency and external community partners.
Participate in external and internal agency trainings relevant to serving target population and present on training materials in team meetings.
Qualifications
High School Diploma or GED or Equivalent
Bachelor’s degree in related field, or an equivalent combination of education and experience
3 years or more of Case Management experience.
At least 1 year of experience working adults with severe, persistent mental illness and/or in housing services.
Experience and familiarity with LA County resources, benefits, and services to help clients meet their case management needs.
Extensive experience working with chronically homeless clients and/or homeless veterans
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
Current, valid California Driver’s License with an acceptable driving record
Able to work effectively with a wide range of constituencies in a culturally competent manner
Strong interpersonal and team building skills
Able to work with and lead community groups and volunteers
Self‑starter with the ability to stay ahead of the curve and thrive in fast‑paced work environment
Knowledge of Public Housing Authority and housing subsidy preferred (Section 8, Shelter Plus Care, VASH)
Preferred Qualifications
Bachelor's Degree
Minimum 30 WPM typing speed preferred
Prior advocacy or academic experience in housing and/or homeless services preferred
Work Environment
Combination of field and office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
EXPECTED BEHAVIORS OF ALL STAFF
Act as a role model
Demonstrate a sense of responsibility
Continuously learn and improve
Acknowledge your own areas of improvement
Hear and provide honest, specific and direct feedback
Create an environment where everyone is welcomed valued and respected
Collaborate
Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non‑discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About The People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty‑eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence‑based solutions to the multi‑faced challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi‑faced obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short‑and Long‑Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
#J-18808-Ljbffr
Role:
Senior Case Manager, FSP
Reports to:
Program Manager
Program:
1303-FSP
Department:
Health & Wellness
Location:
Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404
Setting:
100% Onsite
Schedule:
Monday - Friday, 8:00am - 4:30pm
Status:
Full-time/Non-Exempt/Non-Management
Benefits:
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings:
1
Job Description Summary The Senior Case Manager is responsible for leading a collaborative effort to house the most vulnerable and chronically homeless individuals in SPAs 4 and 5. With the support of and in partnership with the FSP team, the Senior Case Manager will ensure that FSP clients have a successful process for obtaining housing and accessing other supportive services by participating in training new staff and representing the program at Agency and Community Provider Meetings.
Essential Duties and Responsibilities
Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment.
Conduct screening interviews, complete housing documentation, and coordinate clients’ move‑in with the housing authority, property managers.
Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing.
Encourage and promote an environment that is strength based to assist clients in meeting their individual goals.
Identify appropriate permanent housing options for clients, such as subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market‑rate housing, and other housing opportunities.
Assist clients with surveying the rental market for affordable (and possibly subsidized) housing, scheduling appointments, completing supportive and subsidized housing paperwork, and applying for public benefits.
Advocate for clients with prospective landlords and the housing authority.
Document all services provided to the Department of Mental Health and agency standards.
Outreach to community, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing housing opportunities.
Actively participate in staff meetings and trainings and provides coverage to lead meetings in the absence of Program Managers.
Provide support in training of new FSP staff including sharing resources, assistance with linkages, rehabilitation interventions and skills with clients.
Work in collaboration with FSP Leadership to meet program outcome goals in weekly team meetings.
Serves as a liaison between the team/agency and external community partners.
Participate in external and internal agency trainings relevant to serving target population and present on training materials in team meetings.
Qualifications
High School Diploma or GED or Equivalent
Bachelor’s degree in related field, or an equivalent combination of education and experience
3 years or more of Case Management experience.
At least 1 year of experience working adults with severe, persistent mental illness and/or in housing services.
Experience and familiarity with LA County resources, benefits, and services to help clients meet their case management needs.
Extensive experience working with chronically homeless clients and/or homeless veterans
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
Current, valid California Driver’s License with an acceptable driving record
Able to work effectively with a wide range of constituencies in a culturally competent manner
Strong interpersonal and team building skills
Able to work with and lead community groups and volunteers
Self‑starter with the ability to stay ahead of the curve and thrive in fast‑paced work environment
Knowledge of Public Housing Authority and housing subsidy preferred (Section 8, Shelter Plus Care, VASH)
Preferred Qualifications
Bachelor's Degree
Minimum 30 WPM typing speed preferred
Prior advocacy or academic experience in housing and/or homeless services preferred
Work Environment
Combination of field and office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
EXPECTED BEHAVIORS OF ALL STAFF
Act as a role model
Demonstrate a sense of responsibility
Continuously learn and improve
Acknowledge your own areas of improvement
Hear and provide honest, specific and direct feedback
Create an environment where everyone is welcomed valued and respected
Collaborate
Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non‑discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About The People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty‑eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence‑based solutions to the multi‑faced challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi‑faced obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short‑and Long‑Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
#J-18808-Ljbffr