AI-Driven Listener Care Lead for Omni-Channel CX

A leading audio entertainment company is seeking a Manager for Listener Care - AI Customer Experience to enhance intelligent customer engagement across various platforms. This role requires over 5 years of project management experience, focusing on omni channel contact centers and AI software. You'll lead product roadmaps and collaborate cross-functionally to optimize customer journeys and improve product effectiveness. A compensation range of $103,300 to $115,000 is offered, depending on skills, qualifications, and experience. #J-18808-Ljbffr