AVI-SPL
Account Manager, Voice Collaboration (Remote if local to the northeast)
AVI-SPL, Boston, Massachusetts, us, 02298
Account Manager, Voice Collaboration (Remote if local to the northeast)
Join to apply for the
Account Manager, Voice Collaboration (Remote if local to the northeast)
role at
AVI‑SPL .
2 days ago Be among the first 25 applicants
Description Accelerates demand generation, sales pipeline growth, and marketing programs that enable AVI‑SPL Account Managers to win business and expand market share in target markets.
Supports frontline sales managers in executing effective UCC Cloud go‑to‑market strategies and establishing a sales coaching program where required.
Supports buying and selling processes at all stages, from lead generation through win/loss as it relates to customer experiences and life‑cycle activities.
Actively partners with focused collaboration solution partners or manufacturers—Microsoft, Cisco, Zoom, and UCaaS/CCaaS providers—to promote Cloud sales at AVI‑SPL and develops co‑sell motion activities that drive new opportunities to AVI‑SPL sales teams.
Self‑starter with the ability to create leads and support growth in market or territory related to voice, contact center and other related technologies and to execute and meet deadlines.
Ability to hunt for new opportunities and network—create relationships with key partner suppliers to drive net new leads for the business.
Business management capabilities, reporting into leadership activities and pipeline management/accuracy within internal AVI‑SPL systems.
Supports training, content/sales messaging, processes, practices, forms, and tools to support the sales force.
Supports Customer Experience programs for all UCC Platform Products as well as Voice and Phone projects and coordinates Customer Experience activities for promoting adoption, expansion, and renewal throughout the Customer life‑cycle.
Understands global capabilities with UCC Cloud and supports all global locations through the licensing design, quoting and buying process.
Hosts regular meeting cadence with necessary internal AVI‑SPL stakeholders to ensure alignment with internal/external needs and the overall UCC Practice‑strategy.
Attends regular meetings with voice collaboration and service sales teams.
Assists the key practice leads in managing opportunities and driving demand for those platforms within AVI‑SPL and outside AVI‑SPL with new and current customers.
Provides leadership to ensure that the business outcomes, user experience and ongoing user adoption is consistently attained throughout AVI‑SPL and for our customers.
Other duties assigned as needed.
Skills And Abilities
Must have ability to lead and contribute individually, as well as work productively within a team and across functional disciplines.
Strong communication skills, both written and oral—along with professional, interpersonal and relationship building skills.
Strong business acumen and ability to interface credibly at the CxO level.
Strong ability to multi‑task, prioritize, manage time and work in a self‑directed manner.
Deep knowledge of focused collaboration solution partners or manufacturers—Microsoft, Cisco, Zoom—and select UCaaS and CCaaS platforms (Ring Central, Vonage, 8 by 8, Five Nine, Genesys, Nice, Avaya, Mitel), both technical and sales related.
Demonstrates leadership and management skills in a team‑oriented, collaborative environment.
Exceptional strategic thinking and structured problem‑solving skills.
Technical aptitude and ability to be a self‑driven learner with credible understanding of UCC, IT, Audio/Visual, Collaboration and Meeting space technologies overall.
Must have intimate knowledge of regional differences in support of international deployments.
Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project and Adobe Acrobat.
Education And/or Experience
Minimum of a 4‑year degree or comparable industry experience is required.
Experience working with international accounts/program deployments preferred.
Relevant Microsoft, Cisco, Zoom and/or Google Certifications preferred—especially sales focused certifications.
Sales and Sales Support Experience Preferred.
5+ years of experience in UCC, AV technology or Enterprise Technology management preferred.
Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter‑office conversations and computers/printers).
Physical Requirements
This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment.
Work Hours Work hours may vary based on client requirements and may include travel to various locations in support of the account. AVI‑SPL reserves the right to alter work hours and work location as deemed necessary.
Pay Type Salary + Uncapped Commissions $65k $90k
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at AVI‑SPL by 2x.
AVI‑SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law.
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Account Manager, Voice Collaboration (Remote if local to the northeast)
role at
AVI‑SPL .
2 days ago Be among the first 25 applicants
Description Accelerates demand generation, sales pipeline growth, and marketing programs that enable AVI‑SPL Account Managers to win business and expand market share in target markets.
Supports frontline sales managers in executing effective UCC Cloud go‑to‑market strategies and establishing a sales coaching program where required.
Supports buying and selling processes at all stages, from lead generation through win/loss as it relates to customer experiences and life‑cycle activities.
Actively partners with focused collaboration solution partners or manufacturers—Microsoft, Cisco, Zoom, and UCaaS/CCaaS providers—to promote Cloud sales at AVI‑SPL and develops co‑sell motion activities that drive new opportunities to AVI‑SPL sales teams.
Self‑starter with the ability to create leads and support growth in market or territory related to voice, contact center and other related technologies and to execute and meet deadlines.
Ability to hunt for new opportunities and network—create relationships with key partner suppliers to drive net new leads for the business.
Business management capabilities, reporting into leadership activities and pipeline management/accuracy within internal AVI‑SPL systems.
Supports training, content/sales messaging, processes, practices, forms, and tools to support the sales force.
Supports Customer Experience programs for all UCC Platform Products as well as Voice and Phone projects and coordinates Customer Experience activities for promoting adoption, expansion, and renewal throughout the Customer life‑cycle.
Understands global capabilities with UCC Cloud and supports all global locations through the licensing design, quoting and buying process.
Hosts regular meeting cadence with necessary internal AVI‑SPL stakeholders to ensure alignment with internal/external needs and the overall UCC Practice‑strategy.
Attends regular meetings with voice collaboration and service sales teams.
Assists the key practice leads in managing opportunities and driving demand for those platforms within AVI‑SPL and outside AVI‑SPL with new and current customers.
Provides leadership to ensure that the business outcomes, user experience and ongoing user adoption is consistently attained throughout AVI‑SPL and for our customers.
Other duties assigned as needed.
Skills And Abilities
Must have ability to lead and contribute individually, as well as work productively within a team and across functional disciplines.
Strong communication skills, both written and oral—along with professional, interpersonal and relationship building skills.
Strong business acumen and ability to interface credibly at the CxO level.
Strong ability to multi‑task, prioritize, manage time and work in a self‑directed manner.
Deep knowledge of focused collaboration solution partners or manufacturers—Microsoft, Cisco, Zoom—and select UCaaS and CCaaS platforms (Ring Central, Vonage, 8 by 8, Five Nine, Genesys, Nice, Avaya, Mitel), both technical and sales related.
Demonstrates leadership and management skills in a team‑oriented, collaborative environment.
Exceptional strategic thinking and structured problem‑solving skills.
Technical aptitude and ability to be a self‑driven learner with credible understanding of UCC, IT, Audio/Visual, Collaboration and Meeting space technologies overall.
Must have intimate knowledge of regional differences in support of international deployments.
Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project and Adobe Acrobat.
Education And/or Experience
Minimum of a 4‑year degree or comparable industry experience is required.
Experience working with international accounts/program deployments preferred.
Relevant Microsoft, Cisco, Zoom and/or Google Certifications preferred—especially sales focused certifications.
Sales and Sales Support Experience Preferred.
5+ years of experience in UCC, AV technology or Enterprise Technology management preferred.
Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter‑office conversations and computers/printers).
Physical Requirements
This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment.
Work Hours Work hours may vary based on client requirements and may include travel to various locations in support of the account. AVI‑SPL reserves the right to alter work hours and work location as deemed necessary.
Pay Type Salary + Uncapped Commissions $65k $90k
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at AVI‑SPL by 2x.
AVI‑SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law.
#J-18808-Ljbffr