ComoCare
Role Description
As Clinical Director at Como, you’ll lead the delivery of our behavioral health programs within community health centers, ensuring exceptional clinical care and strong partnerships with our FQHC (Federally Qualified Health Center) partners. You’ll oversee our on-ground care team — including therapists, case managers, and community health workers — and support partner providers to drive referrals, program adoption, and clinical outcomes.
Responsibilities
Lead Como’s clinical operations across assigned community health centers, ensuring quality, consistency, and strong outcomes.
Serve as the primary point of contact for FQHC partners, maintaining trusted relationships with leadership and clinical teams.
Manage and support a multidisciplinary care team, including therapists, clinical liaison, case managers, and community health workers, etc.
Own P&L for FQHC(s) under management.
Provide coaching, mentorship, and clinical oversight for the clinical team to ensure high‑quality, patient‑centered care.
Collaborate with Como’s leadership team to inform program strategy, workflow design, and operational improvements.
Communicate and partner with the patient’s FQHC care team, including the patient’s primary care provider and existing behavioral health clinician, to ensure each patient receives the appropriate care and resources.
Support patient referrals and program participation through proactive partnership management.
Monitor and report on key performance indicators (KPIs), including referral volume, program census, patient retention, provider satisfaction (NPS), and employee engagement (NPS).
Represent Como in the field, fostering collaboration, problem‑solving, and innovation alongside community partners.
Reporting This role will report to the SVP, Clinical Operations.
Required Qualifications
Licensed behavioral health clinician (LCSW, LPC, LMFT, LCPC, or equivalent).
5+ years of experience in behavioral health or integrated care, including leadership responsibility in care delivery organizations.
Proven success managing clinician relationships and driving referrals or program growth.
Experience managing and developing multidisciplinary clinical teams.
Experience collaborating with interdisciplinary care teams for behavioral health patients.
Strong understanding of community health center operations and value‑based care models.
Excellent communication, relationship‑building, and problem‑solving skills.
Demonstrated business acumen with the ability to balance clinical quality and operational performance.
Comfortable working in field‑based, in‑person settings across assigned markets.
Preferred Qualifications
Prior experience leading market‑level operations within behavioral health or primary care.
Familiarity with Federally Qualified Health Centers (FQHCs) and safety‑net systems.
Strong background in outcomes‑driven or value‑based behavioral health models.
Experience with performance metrics such as referral conversion, retention, and NPS.
Ability to thrive in dynamic, mission‑driven environments with evolving priorities.
Benefits
Paid vacation, holidays, and sick leave.
You will collaborate with like‑minded health care professionals who, like you, understand the importance and value of Como’s high‑quality, behavioral health care.
Equal Opportunity Employer Como is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally‑protected characteristics.
Como is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email careers@comocare.com for assistance. Reasonable accommodation will be determined on a case‑by‑case basis.
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Responsibilities
Lead Como’s clinical operations across assigned community health centers, ensuring quality, consistency, and strong outcomes.
Serve as the primary point of contact for FQHC partners, maintaining trusted relationships with leadership and clinical teams.
Manage and support a multidisciplinary care team, including therapists, clinical liaison, case managers, and community health workers, etc.
Own P&L for FQHC(s) under management.
Provide coaching, mentorship, and clinical oversight for the clinical team to ensure high‑quality, patient‑centered care.
Collaborate with Como’s leadership team to inform program strategy, workflow design, and operational improvements.
Communicate and partner with the patient’s FQHC care team, including the patient’s primary care provider and existing behavioral health clinician, to ensure each patient receives the appropriate care and resources.
Support patient referrals and program participation through proactive partnership management.
Monitor and report on key performance indicators (KPIs), including referral volume, program census, patient retention, provider satisfaction (NPS), and employee engagement (NPS).
Represent Como in the field, fostering collaboration, problem‑solving, and innovation alongside community partners.
Reporting This role will report to the SVP, Clinical Operations.
Required Qualifications
Licensed behavioral health clinician (LCSW, LPC, LMFT, LCPC, or equivalent).
5+ years of experience in behavioral health or integrated care, including leadership responsibility in care delivery organizations.
Proven success managing clinician relationships and driving referrals or program growth.
Experience managing and developing multidisciplinary clinical teams.
Experience collaborating with interdisciplinary care teams for behavioral health patients.
Strong understanding of community health center operations and value‑based care models.
Excellent communication, relationship‑building, and problem‑solving skills.
Demonstrated business acumen with the ability to balance clinical quality and operational performance.
Comfortable working in field‑based, in‑person settings across assigned markets.
Preferred Qualifications
Prior experience leading market‑level operations within behavioral health or primary care.
Familiarity with Federally Qualified Health Centers (FQHCs) and safety‑net systems.
Strong background in outcomes‑driven or value‑based behavioral health models.
Experience with performance metrics such as referral conversion, retention, and NPS.
Ability to thrive in dynamic, mission‑driven environments with evolving priorities.
Benefits
Paid vacation, holidays, and sick leave.
You will collaborate with like‑minded health care professionals who, like you, understand the importance and value of Como’s high‑quality, behavioral health care.
Equal Opportunity Employer Como is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally‑protected characteristics.
Como is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email careers@comocare.com for assistance. Reasonable accommodation will be determined on a case‑by‑case basis.
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