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3Search

Head of Partnerships – Loyalty/Rewards Scheme

3Search, Baltimore, Maryland, United States, 21276

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Head of Partnerships – Loyalty/Rewards Scheme 3 days ago Be among the first 25 applicants

Compensation:

$180,000–$190,000 base + ~$350,000 OTE + equity

Overview

The company is seeking a

Head of Partnerships for its Loyalty Scheme

to design, scale, and manage an end-to-end ecosystem of reward partners. This leader will be responsible for category strategy, partner sourcing, commercial negotiation, and ongoing optimisation of partner performance.

The role combines strategic ownership with hands‑on execution, requiring a leader capable of building a loyalty partnership network from the ground up while balancing both customer experience and margin performance.

Key Responsibilities

Develop the full partnership strategy across travel, lifestyle, retail, and business services categories.

Lead commercial negotiations, pricing structures, and margin‑sharing terms.

Build and manage key relationships with airlines, hotels, OTAs, loyalty networks, and premium brands.

Drive partner performance analysis and refine the partner mix to protect program economics.

Work with Product and Finance to integrate partner offerings and align on reward design and redemption cost optimisation.

Establish scalable frameworks for sourcing, onboarding, and partnership governance.

Represent the partnership function internally and externally at industry or commercial discussions.

Ideal Experience

8–12+ years in

loyalty partnerships ,

co‑brand / travel partnerships ,

card rewards , or

loyalty strategy.

Ideally big card experience (AMEX etc.)

Proven success building and managing a partner ecosystem.

Strong commercial negotiation and contract structuring experience.

Deep understanding of loyalty economics, redemption behaviour, and partner P&L impact.

Seniority level

Director

Employment type

Full‑time

Job function

Sales and Product Management

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