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Brewer Morris

Strategic Director of Loyalty & Rewards

Brewer Morris, New York, New York, us, 10261

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I’m partnered with a rapidly growing Fintech client who provides

financial software and spend‑management solutions

for specialized industries.

Seeking a

Director of Loyalty & Rewards Strategy

to lead the performance, growth, and profitability of a points‑based rewards program. This role combines strategic leadership, partnership development, economic modeling, and program optimization.

What you’ll be doing

Own the full P&L and margin performance of the rewards program.

Identify, negotiate, and launch partnerships across travel providers, hospitality groups, digital platforms, and broader loyalty networks.

Structure commercial agreements and margin‑sharing models that improve redemption costs and strengthen program profitability.

Develop redemption frameworks and reward structures that increase member engagement while supporting financial goals.

Analyze customer redemption patterns, COGS, partner economics, and pricing impacts to inform ongoing program design.

Lead end‑to‑end partner relationship management, including sourcing, onboarding, negotiations, renewals, and ongoing optimization.

Manage relationships with third‑party vendors and rewards fulfillment partners.

Build promotional and category strategies that drive spend toward high‑margin areas.

Collaborate cross‑functionally with Product, Finance, Marketing, and Operations to integrate loyalty features throughout the platform.

Represent the organization at industry events, conferences, and discussions related to rewards and loyalty innovation.

What they’re looking for

7+ years of experience within loyalty, rewards, partnerships, or card program strategy.

Proven background in building or managing a points‑based rewards program (across any category).

Experience structuring commercial deals, negotiating partnerships, and driving mutual profitability.

Strong analytical skills with the ability to model redemption behavior, forecast margin impact, and manage program‑level P&L.

Demonstrated experience managing third‑party vendors and partnership ecosystems.

Comfort operating in high‑growth environments and scaling programs from concept through execution.

Excellent communication, negotiation, relationship‑building skills and a data‑driven mindset.

Plus experience

Background with credit card issuers, financial institutions, or major loyalty organizations.

Experience in tech startups or marketplace platforms or exposure to travel, hospitality or airline partnerships

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