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Denali Universal Services

Security Director

Denali Universal Services, Anchorage, Alaska, United States, 99507

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Denali Universal Services is hiring a Security Director. The role requires strategic leadership and operational oversight for our security services, both armed and unarmed, across multiple client sites.

Job Overview The Security Director will work with the DUS Leadership Team to guide security operations, drive continuous improvement, and contribute to business development. The position ensures alignment with client expectations, organizational standards, and legal requirements.

Responsibilities

Oversee day‑to‑day security operations across multiple client sites, ensuring contractual and organizational standards are met.

Implement operational policies, procedures, and performance metrics to improve efficiency, quality, and accountability.

Conduct site visits, inspections, and audits to evaluate service quality and compliance.

Lead incident response efforts, coordinating with clients, law enforcement, and internal stakeholders.

Ensure proper staffing levels, deployment strategies, and scheduling practices supporting operational effectiveness.

Serve as the primary point of contact for assigned contracts, ensuring strong communication, service delivery, and issue resolution.

Monitor contractual obligations, performance standards, and budget adherence.

Prepare reports and quality‑assurance documentation for clients and leadership.

Lead contract renewals, scope adjustments, and negotiations in collaboration with executive leadership.

Build and maintain strong client relationships that support retention and contract growth.

Support business‑development activities through proposal writing, pricing strategies, and participation in client presentations.

Identify opportunities for service expansion within current accounts and emerging markets.

Provide subject‑matter expertise on operations, compliance, and security best practices during RFP responses and business pitches.

Ensure security personnel meet federal, state, and local training and certification requirements (firearms, use‑of‑force, refresher training).

Coordinate or deliver training in accordance with contract and regulatory requirements.

Provide direction, coaching, and mentorship to security managers, supervisors, and field personnel.

Lead workforce planning, performance evaluations, and professional development initiatives.

Develop and manage budgets and P&L, including labor forecasting, equipment purchases, and training expenditures.

Support internal investigations and disciplinary actions as needed.

Promote a culture of safety, professionalism, and continuous improvement.

Collaborate as an active member of the DUS Leadership Team to ensure alignment across departments.

Required Qualifications

Bachelor’s degree in Criminal Justice, Security Management, Business Administration, or a related field (equivalent experience considered).

Minimum 10 years of progressive military, law enforcement, or private security experience, including oversight of multiple sites or complex operations.

At least 5 years of experience in a senior management or leadership role.

Must obtain a State of Alaska Armed Guard License within 30 days of hiring.

Valid driver’s license.

Thorough understanding of security industry regulations, trends, and requirements.

Proven leadership history with the ability to develop and energize high‑performing teams.

Strategic and innovative thinking capability with excellent influencing skills.

Ability to combine strategic business and technical direction and translate concepts into actionable plans.

Willingness and ability to travel, including on short notice and for extended periods.

Ability to work under pressure and long, flexible hours to respond to urgent business or client needs.

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Successful completion of criminal background investigation, drug screen, and post‑offer physical/fitness evaluation required.

Preferred Qualifications

NRA, APSC or equivalent Firearms Instructor for Glock pistol, Remington 870 shotgun, and AR platform.

Pepper Spray Instructor.

CEW (TASER) Instructor.

Understanding of Alaska Security Guard Regulations and industry requirements.

Knowledge of the oil and gas industry.

Knowledge of remote Alaskan environments.

Knowledge of MTSA, CFATS, and TSA security requirements for applicable locations.

Professional security certifications from ASIS International (CPP, PSP, PCI) or equivalent.

Core Competencies

Commitment to Excellence—takes action to achieve high standards.

Corporate Values—integrates DUS corporate values into duties.

Safety and Security—promotes a safe work environment.

Customer Service—identifies and responds to client needs.

Teamwork—builds collaborative relationships internally and externally.

Job‑Specific Competencies

Oversee and provide expert direction on all security functions.

Maintain expertise in security concepts and procedures.

Conduct detailed risk and threat assessments.

Positive liaison with government agencies.

Work independently or as a core team member.

Manage multiple priorities and adapt to changing business needs.

Excellent oral and written communication skills.

Excellent people skills with diverse personalities.

Process/project management skills for status follow‑up and timeline management.

Knowledge of safety management systems and industrial safety principles.

Benefits Full‑time employees receive health insurance, life insurance, 401(k) Retirement Plan, short‑term disability insurance, and access to an employee assistance program.

Equal Opportunity Employer Denali Universal Services is an Equal Opportunity Employer. We are committed to full inclusion of all individuals, comply with federal and state disability laws, and provide reasonable accommodations for qualified applicants and employees with disabilities.

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