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Cognizant

CXone IVR Engineer — Remote & API Integrations

Cognizant, Washington, District of Columbia, us, 20022

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A leading technology consulting firm is seeking a Nice CXOne Developer to enhance IVR systems and deliver exceptional customer service. This remote role requires 6+ years of experience with the NICE CXone suite including scripting, contact routing, and API integrations. The role involves optimizing performance and troubleshooting issues to improve user experience. Benefits include medical insurance, PTO, and a retirement plan. Salary ranges between $112,000 and $130,000 based on experience. #J-18808-Ljbffr