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OC Sports & Entertainment

Salesforce Architect

OC Sports & Entertainment, Anaheim, California, United States, 92808

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Salesforce Architect

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OC Sports & Entertainment

Join our team to help create and develop the future of live entertainment and sports in Orange County!

Mission To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

Vision We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Values Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold

Job Title Salesforce Architect

Pay Details The annual base salary range for this position in California is $150,000 to $200,000 per year. The starting pay for the successful candidate depends on various job‑related factors, including but not limited to the candidate’s geographic location, job‑related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.

Responsibilities

Architect and implement scalable solutions within Salesforce and integrated digital platforms to meet organizational goals across business units such as Sales, Marketing, Guest Services, Special Events, and Partnerships

Define and maintain architecture standards and best practices for Salesforce products (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Field Service, Agentic solutions) and related digital systems

Analyze business needs and translate them into robust technical designs that align with enterprise IT strategy

Evaluate and recommend tools, frameworks, and platforms to support digital transformation initiatives

Collaborate with cross‑functional teams to define integration strategies and tools between Salesforce and other enterprise systems (e.g., ERP, ticketing, customer data platforms)

Oversee the design and performance of APIs, middleware, and data flows that support customer engagement and operational workflows to/from the Salesforce platform

Design and execute configuration, new field and object creation, workflow automation, and oversee vendors to ensure cohesive, scalable solutions are maintained in the Salesforce environment

Lead technical planning, solution design reviews, and architecture governance for Salesforce initiatives

Troubleshoot and resolve complex production issues across digital platforms, ensuring timely implementation of fixes and improvements

Provide architectural guidance and mentorship to development teams, Salesforce administrators, and business/data analysts

Stay informed of Salesforce releases, emerging technologies, and industry trends to guide future‑state architecture planning

Oversee Salesforce administration, including user provisioning, permissions, security roles, and governance of profiles, groups, and sharing settings

Manage environment setup, release coordination, and change control across sandboxes and production environments

Maintain platform integrity through data management, configuration optimization, and documentation of system changes

Partner with IT Security and business teams to ensure compliance, user onboarding, and continuous platform reliability

Qualifications

Bachelor’s degree in Computer Science, Information Systems, or a related field required

Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred

7+ years of experience in software development and solution architecture, including 5+ years focused on Salesforce platform design and delivery

Expertise in designing scalable Salesforce solutions, including custom development, system integrations, and platform security

Strong understanding of Salesforce data architecture, declarative and programmatic tools (Apex, Visualforce, Lightning Web Components), and API integration

Experience with modern cloud architecture patterns and tools (e.g., middleware, REST/SOAP APIs, identity management, data pipelines)

Proven ability to balance technical excellence with business objectives, communicating architectural decisions clearly to both technical teams and executive stakeholders

Direct digital experience working in sports, entertainment, hospitality and/or real estate is a plus

This is an on‑site role based in Anaheim; some evening or weekend work may be required during system launches, releases, or event support cycles

Knowledge, Skills, and Experience

Education – Bachelor's Degree

Certifications Needed – Certifications PREFERRED: Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Marketing Cloud Engagement Administrator, Salesforce Certified Application Architect, Salesforce Certified System Architect, Salesforce Certified Data Cloud Consultant

Experience Required – 7+ Years

This position is on‑site.

Commitment to Diversity & Inclusion We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Thanks for your interest in becoming part of OCVIBE!

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