Onsite IT Service Desk Manager — DC (Contract to Hire)

A leading IT services provider is looking for a Service Desk Manager in Washington, DC, to oversee operations and ensure high-quality IT support. The role involves establishing Service Level Agreements, managing a team, and aligning activities with organizational objectives. Candidates should possess deep knowledge of IT service desk operations and strong leadership skills, with preference given to those with federal IT experience. This position offers competitive pay and is 100% onsite. #J-18808-Ljbffr