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John Carroll University

Vice President for Enrollment Management

John Carroll University, University Heights, Ohio, United States

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Required Qualifications Candidates for this position should have significant experience, with increasing responsibility, in enrollment management, operations management, admissions, and financial aid.

In addition, candidates must possess a strong appreciation for a mission-based, liberal arts education and should demonstrate the following characteristics, skills, abilities, and understanding:

Master’s degree;

Strategic mindset with an ability to execute and implement new and creative ideas that enhance the quality of the student body, improve retention, and leverage the awarding of financial aid while increasing selectivity and diversity in admission;

Demonstrated success in recruiting and enrolling students from diverse populations in all of its forms;

An ability to maintain an integrated recruitment approach that makes effective use of data analytics to inform decisions within a “high touch” recruitment model;

Accountability, visibility, and willingness to create an environment of transparency;

Possession of strong interpersonal skills for communicating with prospective students, their families, campus colleagues, counselors, board of directors, and alumni;

High-level knowledge of market demographics, demands, and trends to help inform program development;

Appreciation for the nuances of recruiting prospective students while attending to the ongoing needs of current students through innovative financial aid and retention efforts;

Demonstrated ability to build, enhance, and nurture relationships with colleagues across campus, especially those involved in the recruitment and retention of students;

Ability to plan strategically and analyze effectively with budgeting and financial acumen;

Interest in representing, understanding, and supporting John Carroll’s Jesuit Catholic mission to inspire individuals of intellect and character to learn, lead, and serve in the community and throughout the world;

Demonstrated ability to build and lead effective, diverse management teams, including mentoring and developing staff;

Capacity to develop and refine the University’s competitive aid packages to achieve net revenue and enrollment goals;

Knowledge of NCAA Division III regulations and a demonstrated ability to partner with athletics in the recruitment of student-athletes;

Experience and knowledge in graduate, transfer, and non-traditional student recruitment and enrollment;

Innovative, creative, and flexible spirit with personal warmth and approachability;

Ability to make immediate contributions to a forward-thinking and quickly-moving culture.

Preferred Qualifications

Ph.D. or terminal degree

Duties And Responsibilities The new Vice President will lead a division of 36 employees. Six direct reports include AVP Enrollment Operations & Analytics, AVP Student Enrollment & Financial Services, AVP Enrollment Strategy & Innovation, Senior Director of Enrollment Communications & Marketing, Director of Admission, and Director of National Recruitment. The teams of the Division are responsible for undergraduate recruitment and admission, the institution’s national enrollment strategy, recruitment and institution-wide internal communication and operations through CRM management (Slate), enrollment communication, and student financial aid throughout the student lifecycle.

The VPEM will work as a close counterpart to the leader of Integrated Marketing & Communications to align shared work, and assume management of the crossfunctional Enrollment & Marketing Leadership Team which shepherds the work of setting and monitoring the university’s enrollment goals and long-term strategy.

THIS PROVEN LEADER WILL :

Serve as a visionary leader for the enrollment management division with a demonstrated ability to galvanize teams around shared goals and guide them through change and innovation.

Act as a key ambassador for the power and value of the John Carroll experience, able to communicate compellingly with audiences ranging from prospective students to national partners.

Build a strong, mission-aligned culture by fostering a stable, cohesive, transparent, and outcomes-oriented environment.

Bring an innovative and student-centered approach to enrollment strategy, informed by market intelligence, customer experience design, and an understanding of the evolving needs of the modern student.

Design, implement, and monitor the University’s enrollment plan—including enrollment targets, recruitment objectives, and financial aid strategies—while leveraging analytics and technology platforms to improve effectiveness.

Develop strong, collaborative relationships with stakeholders including enrollment teams, campus leaders, faculty, staff, alumni, athletic leadership, and the Board of Directors.

Identify emerging markets and cultivate a diverse, high-quality applicant pool across undergraduate, transfer, and international segments through strategic targeting and personalized engagement.

Oversee the implementation of innovative, compliant, and mission-guided financial aid strategies that optimize federal, state, and institutional resources to support enrollment and retention.

Advance the University’s academic programs in partnership with deans, faculty, and administration through clear communication and aligned recruitment strategies.

Enhance messaging and outreach through a multi-layered, multi-channel communication strategy developed in partnership with Integrated Marketing & Communications.

Implement new technologies, data systems, and process improvements that strengthen the coherence, scalability, and sophistication of the institution’s national strategy.

Evaluate and implement opportunities to elevate the student profile, strengthen admission selectivity, and enhance the University’s brand reputation nationwide.

Support fundraising efforts to expand endowed scholarship resources that improve access and affordability.

Set goals and KPIs for enrollment and retention in collaboration with SLT colleagues, ensuring consistent monitoring, reporting, and campus-wide transparency.

Serve as an expert advocate for enrollment and financial aid trends, industry best practices, regulatory requirements, and student-centered policies.

Take calculated risks, lead change effectively, and model adaptive leadership in a dynamic and ambitious environment.

Demonstrate emotional intelligence and multicultural competence to promote a culture of inclusive excellence.

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