West Shore Home
General Manager – West Shore Home
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General Manager
role at
West Shore Home .
Overview As a General Manager at West Shore Home®, you will contribute to this mission by applying your industry knowledge to all branch operations, including our Sales and Installation teams. You will play the role of Leader, Motivator, and Coach with the support of our regional leadership.
Why Work at West Shore Home? We are on a mission to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2025 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in Leadership, Purpose & Values, and Compensation & Benefits.
Responsibilities
Receive strategic expectations from CEO and develop and implement plans to achieve established Branch targets for Sales and Operations.
Work closely with In‑Home Sales Manager to continuously improve sales systems and practices while also providing coaching and monitoring daily performance to ensure NSLI and Volume targets are met.
Collaborate with Installation Managers to develop, implement and improve Installation systems while providing daily feedback to ensure proper First Pass Yield and Revenue Targets are achieved.
Work together with the Warehouse Manager to ensure proper receiving, inventory management, job staging, and quality control.
Ensure compliance with all applicable OSHA regulations and West Shore Home Safety Committee guidelines both in the field and in the Warehouse.
Review location financials monthly and present analysis to the CEO and CFO.
Monitor office headcount to stay on top of hiring and training that are needed to achieve revenue goals.
Represent West Shore Home at philanthropic and community events.
Leadership Focus
Provide all employees with effective training in role requirements, working relationships, and company requirements and culture.
Continuously improve the systems and processes used to deliver outputs.
Interact with other company managers to learn how to support and improve the customer journey.
What It Takes to Succeed At West Shore Home, we are aggressively focused on our goals and take extreme ownership of our results. We’ll provide you with the training and tools to set you up for success. We hope that you’ll bring:
Industry knowledge and a proven track record of success in the Construction and Home Improvement industry.
A relentless focus on customer service.
Demonstrated ability to analyze multiple ever‑changing data points to develop strategies to overcome obstacles and keep the promises of our company to our customers.
Strong leadership capabilities with a focus on team success and employee engagement.
Valid Driver’s License with a clean driving record and a reliable vehicle.
Benefits
Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short‑ and long‑term disability).
401(k) retirement plan with company match.
Paid holidays and paid time off (PTO).
Continued training & leadership development opportunities.
Unlimited professional and personal growth potential.
More to Know
Schedule: Exempt role with varying hours as needed to meet the needs of the business.
Location: Huntsville, AL.
Seniority Level: Mid‑Senior Level, Director.
Our Growth Story What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology‑enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer‑first mindset and an employee‑centric culture.
Equal Employment Opportunity West Shore Home provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre‑employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
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General Manager
role at
West Shore Home .
Overview As a General Manager at West Shore Home®, you will contribute to this mission by applying your industry knowledge to all branch operations, including our Sales and Installation teams. You will play the role of Leader, Motivator, and Coach with the support of our regional leadership.
Why Work at West Shore Home? We are on a mission to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2025 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in Leadership, Purpose & Values, and Compensation & Benefits.
Responsibilities
Receive strategic expectations from CEO and develop and implement plans to achieve established Branch targets for Sales and Operations.
Work closely with In‑Home Sales Manager to continuously improve sales systems and practices while also providing coaching and monitoring daily performance to ensure NSLI and Volume targets are met.
Collaborate with Installation Managers to develop, implement and improve Installation systems while providing daily feedback to ensure proper First Pass Yield and Revenue Targets are achieved.
Work together with the Warehouse Manager to ensure proper receiving, inventory management, job staging, and quality control.
Ensure compliance with all applicable OSHA regulations and West Shore Home Safety Committee guidelines both in the field and in the Warehouse.
Review location financials monthly and present analysis to the CEO and CFO.
Monitor office headcount to stay on top of hiring and training that are needed to achieve revenue goals.
Represent West Shore Home at philanthropic and community events.
Leadership Focus
Provide all employees with effective training in role requirements, working relationships, and company requirements and culture.
Continuously improve the systems and processes used to deliver outputs.
Interact with other company managers to learn how to support and improve the customer journey.
What It Takes to Succeed At West Shore Home, we are aggressively focused on our goals and take extreme ownership of our results. We’ll provide you with the training and tools to set you up for success. We hope that you’ll bring:
Industry knowledge and a proven track record of success in the Construction and Home Improvement industry.
A relentless focus on customer service.
Demonstrated ability to analyze multiple ever‑changing data points to develop strategies to overcome obstacles and keep the promises of our company to our customers.
Strong leadership capabilities with a focus on team success and employee engagement.
Valid Driver’s License with a clean driving record and a reliable vehicle.
Benefits
Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short‑ and long‑term disability).
401(k) retirement plan with company match.
Paid holidays and paid time off (PTO).
Continued training & leadership development opportunities.
Unlimited professional and personal growth potential.
More to Know
Schedule: Exempt role with varying hours as needed to meet the needs of the business.
Location: Huntsville, AL.
Seniority Level: Mid‑Senior Level, Director.
Our Growth Story What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology‑enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer‑first mindset and an employee‑centric culture.
Equal Employment Opportunity West Shore Home provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre‑employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
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