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Outreach

VP, Product Management & General Manager - AI & Platform

Outreach, San Francisco, California, United States, 94199

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About Outreach Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit

www.outreach.io .

About Us Outreach is redefining the future of revenue with the industry’s leading AI Revenue Workflow Platform. We are a leader in the Revenue Orchestration category – unifying prospecting, deal execution, forecasting, and renewals into a single, intelligent system of action. Our platform is powered by AI Agents that remove the busywork, surface the right insights at the right time, and enable revenue teams to focus on what matters most: building meaningful relationships and winning more.

At the heart of Outreach is a scalable, enterprise-grade platform — one that integrates deeply with the systems companies already rely on, enforces trust and governance, and delivers reliability at global scale.

About The Role As Head of Product for AI & Platform, you’ll own the end-to-end strategy for how Outreach powers the AI Revenue Workflow Platform. You’ll define the vision, scale the platform, and turn cutting‑edge AI into intuitive, high‑impact product experiences for enterprise customers. This role is for a strategic product leader who can set a bold vision and direction, act with urgency, and build market‑defining AI capabilities while guiding a world‑class team.

Location We're looking to hire this position in Seattle (hybrid) or remote in the Bay Area. We're open to remote within the US for the right person.

Your Focus

Drive differentiation through agentic AI — creating intelligent, autonomous agents that transform how revenue teams work

Scale our enterprise‑grade platform for performance, extensibility, integrations, and compliance

Ensure products deliver measurable ROI for customers

Build and mentor a high‑performing product team across AI and platform

Partner with GTM leadership (Sales, Marketing, CS) to build messaging, define packaging, enable the field, and accelerate adoption

Your Daily Adventures Will Include

Own the vision and roadmap for AI and platform infrastructure

Translate business needs and market trends into clear product priorities

Deliver AI capabilities that make revenue teams smarter and more productive

Represent Outreach externally as a thought leader with customers, analysts, and media

Partner with engineering to design scalable APIs, developer tools, and architectures for real‑time, secure AI applications

Ensure extensibility to support new use cases, integrations, and enterprise customizations

Define requirements for internal tools (fine‑tuning, analytics, AI feedback loops) to accelerate innovation

Drive the full product lifecycle — from discovery and specs through launch and iteration

Collaborate closely with Engineering, Design, AI/ML, and Customer Success to bring ideas to market

Work with Sales and Marketing to craft messaging, demos, and collateral that showcase our AI differentiation

Build and scale a product team focused on AI and platform

Mentor PMs and foster a culture of experimentation, customer obsession, and rapid learning

Define and track KPIs that tie progress to customer and business outcomes

Our Vision Of You

10+ years of product management experience in B2B SaaS, with at least 3+ years in leadership roles

Proven track record of taking AI/ML driven products from vision to market adoption

Deep understanding of Generative AI, LLMs, Conversational AI, NLP, data pipelines and their practical applications in SaaS products

Experience building or scaling AI products for GTM teams (sales, marketing, revenue operations)

Experience building and scaling platform products — cloud‑native, API‑first, extensible architectures

Demonstrated success working with enterprise customers and navigating complex requirements

Excellent communication and storytelling skills — able to inspire teams, influence executives and cross‑functional leaders, engage customers

Experience working in high‑growth, fast‑paced environments; startup leadership experience preferred

Comfortable navigating ambiguity, balancing competing priorities, and making high‑impact decisions quickly

Why You’ll Love It Here

Flexible time off

401(k) to help you save for the future

Generous medical, dental, and vision coverage for full‑time employees and their dependents

A parental leave program that includes options for a paid night nurse, and a gradual return to work

Infertility / assisted reproductive services benefit

Employee referral bonuses to encourage the addition of great new people to the team

Snacks and beverages in the Office, along with fun events to celebrate

Diversity and inclusion programs that promote employee resource groups like Outreach Women’s Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Equal Opportunity Statement Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants—including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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