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SBMG

Hospitality Live AV Professionals

SBMG, Washington, District of Columbia, us, 20022

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SBMG

is built around a simple philosophy: HEALTHY. We select talented individuals who are passionate about their work and well‑rounded in their professional and personal pursuits.

Description The responsibilities of a Live AV Professional include working with clients to create project proposals with accurate quotes, installing video and computer equipment, providing lighting setup, troubleshooting issues, and repairing equipment. You will oversee AV project delivery, operate AV equipment, coordinate resources and budget, prepare room audits, provide operation reports, complete software upgrades, develop service improvement methods, assist with employee recruitment and training, answer client questions, and manage expectations.

Financial & Professional Perks

Health Insurance (Medical, Dental, Vision, Life Insurance)

Three Weeks upfront of Paid Time Off

Upward Mobility Opportunities

401(k) benefit

Monthly Commissions

Qualifications & Skills

Meticulous attention to detail

Hospitality mindset

Ability to perform well under pressure

Good knowledge of all basic AV equipment (lighting, sound, projection)

Basic computer knowledge

Adaptability to changing work demands

Professional conduct and appearance

Ability to adjust work schedule as needed

Ability to lift 50 lbs

Enthusiasm, energy, and a "Can do" attitude

Teamwork, coordination, organization, planning, time management skills

Essential Duties & Responsibilities

Represent SBMG in a high‑level professional manner

Treat all guests, clients, employees and staff with kindness and respect at all times

Perform all duties as an SBMG AVT

Support the property and all existing properties as necessary

Support the client and all existing clients as necessary

Support sales at the property and area

Proactively ensure high quality service delivery while striving for continuous improvement

Set/operate/strike all Audio, Video, Lighting and other services SBMG offers

Use time wisely to learn and train on correct equipment operation

Teach others the correct SBMG processes when necessary

Take part in pre‑conference meetings with clients prior to events when necessary

Participate in all property EO meetings as necessary

Create event estimates for clients, including correct pricing on products/services

Be the on‑site contact for property for all events on the premises when necessary

Follow protocols for AV products and services

Complete assigned AV event setup and teardown for events

Ensure property inventories ship and return to correct locations

Plan and implement event set‑ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary

Record event inventory usages with event software

Provide professional and courteous technical support to all customers

Provide solutions for presentation needs occasionally under high‑pressure circumstances

Provide immediate response to requests for assistance to events in progress

Provide setup, calibration and technical support for display devices, mounting systems, projectors and video walls

Provide setup and operation of audio systems including music programming and speech reinforcement

Secure signed work orders and approval on any added equipment

Manage property storerooms by organizing and tracking inventory counts

Deliver the expected SBMG level of service

All other duties as assigned

Referrals increase your chances of interviewing at SBMG by 2x.

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