SBMG is built around a simple philosophy: HEALTHY. We select talented individuals who are passionate about their work and well‑rounded in their professional and personal pursuits.
Description
The responsibilities of a Live AV Professional include working with clients to create project proposals with accurate quotes, installing video and computer equipment, providing lighting setup, troubleshooting issues, and repairing equipment. You will oversee AV project delivery, operate AV equipment, coordinate resources and budget, prepare room audits, provide operation reports, complete software upgrades, develop service improvement methods, assist with employee recruitment and training, answer client questions, and manage expectations.
Financial & Professional Perks
- Health Insurance (Medical, Dental, Vision, Life Insurance)
- Three Weeks upfront of Paid Time Off
- Upward Mobility Opportunities
- 401(k) benefit
- Monthly Commissions
Qualifications & Skills
- Meticulous attention to detail
- Hospitality mindset
- Ability to perform well under pressure
- Good knowledge of all basic AV equipment (lighting, sound, projection)
- Basic computer knowledge
- Adaptability to changing work demands
- Professional conduct and appearance
- Ability to adjust work schedule as needed
- Ability to lift 50 lbs
- Enthusiasm, energy, and a "Can do" attitude
- Teamwork, coordination, organization, planning, time management skills
Essential Duties & Responsibilities
- Represent SBMG in a high‑level professional manner
- Treat all guests, clients, employees and staff with kindness and respect at all times
- Perform all duties as an SBMG AVT
- Support the property and all existing properties as necessary
- Support the client and all existing clients as necessary
- Support sales at the property and area
- Proactively ensure high quality service delivery while striving for continuous improvement
- Set/operate/strike all Audio, Video, Lighting and other services SBMG offers
- Use time wisely to learn and train on correct equipment operation
- Teach others the correct SBMG processes when necessary
- Take part in pre‑conference meetings with clients prior to events when necessary
- Participate in all property EO meetings as necessary
- Create event estimates for clients, including correct pricing on products/services
- Be the on‑site contact for property for all events on the premises when necessary
- Follow protocols for AV products and services
- Complete assigned AV event setup and teardown for events
- Ensure property inventories ship and return to correct locations
- Plan and implement event set‑ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary
- Record event inventory usages with event software
- Provide professional and courteous technical support to all customers
- Provide solutions for presentation needs occasionally under high‑pressure circumstances
- Provide immediate response to requests for assistance to events in progress
- Provide setup, calibration and technical support for display devices, mounting systems, projectors and video walls
- Provide setup and operation of audio systems including music programming and speech reinforcement
- Secure signed work orders and approval on any added equipment
- Manage property storerooms by organizing and tracking inventory counts
- Deliver the expected SBMG level of service
- All other duties as assigned
Referrals increase your chances of interviewing at SBMG by 2x.
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