DS Technologies Inc
Service Delivery Manager – PayPal
DS Technologies Inc, Sunnyvale, California, United States, 94087
About US:
We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking for ways to improve our services and solutions. We believe in working collaboratively with our clients and employees to achieve success.
Job Title Service Delivery Manager – PayPal
Location San Jose, CA (Onsite/Hybrid)
Preference Diversity (Female) Candidates
Position Type Contract
Only W2 Only W2
Role Overview We are seeking a highly experienced
Service Delivery Manager
with deep expertise across data platforms, cloud migrations, BI modernization, and GenAI/Agentic AI/AIOps delivery. The ideal candidate will bring 10+ years of leadership experience driving large‑scale, complex transformation programs in enterprise environments. This role requires strong delivery ownership, strategic stakeholder engagement, and hands‑on governance for data and AI initiatives.
Key Responsibilities
Team & Stakeholder Management
Risk & Issue Management
Quality & Compliance
Reporting & Documentation
Required Skills & Experience
Project Planning & Execution
Define project scope, objectives, roadmaps, and deliverables with business and technical leads.
Build and manage project plans, schedules, budgets, and resource models.
Track and ensure on‑time, on‑budget delivery of all phases and milestones.
Drive end‑to‑end execution of data transformation, cloud modernization, and GenAI/Agentic AI programs.
Lead and collaborate with cross‑functional teams including: data engineers, BI developers, cloud teams, analysts, and product owners.
Enable seamless communication between technology and business stakeholders.
Conduct recurring stakeholder reviews and provide updates to senior leadership.
Proactively identify and track project risks, dependencies, and blockers.
Build risk mitigation plans and ensure timely issue resolution.
Escalate critical risks and drive a culture of continuous improvement.
Ensure full adherence to enterprise data governance, compliance, and security standards.
Oversee solution testing, UAT, validation, and production release cycles.
Maintain high‑quality standards for data integrity, accuracy, and reliability.
Maintain comprehensive project documentation: project plans, RAID logs, decision logs, and lessons learned.
Deliver periodic status reports, dashboards, and executive summaries.
Track KPIs and operational metrics to drive accountability and improvement.
10+ years in project management or service delivery roles across data, cloud, and analytics ecosystems.
Proven delivery experience in:
Data warehouse and data lake implementations
BI/reporting platform development
Legacy-to-cloud data platform migrations
Data governance and compliance frameworks
Strong knowledge of SQL, ETL pipelines, data warehousing, BI tools, and analytics platforms.
Hands‑on familiarity with AWS, Azure, or GCP cloud ecosystems.
Mandatory: Experience delivering GenAI solutions, Agentic AI workflows, or AIOps, beyond basic chatbots.
Excellent communication, leadership, stakeholder management, and documentation capabilities.
Ability to thrive in fast‑paced, distributed, cross‑functional environments.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Project Management and Information Technology
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DS Technologies Inc by 2x.
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We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking for ways to improve our services and solutions. We believe in working collaboratively with our clients and employees to achieve success.
Job Title Service Delivery Manager – PayPal
Location San Jose, CA (Onsite/Hybrid)
Preference Diversity (Female) Candidates
Position Type Contract
Only W2 Only W2
Role Overview We are seeking a highly experienced
Service Delivery Manager
with deep expertise across data platforms, cloud migrations, BI modernization, and GenAI/Agentic AI/AIOps delivery. The ideal candidate will bring 10+ years of leadership experience driving large‑scale, complex transformation programs in enterprise environments. This role requires strong delivery ownership, strategic stakeholder engagement, and hands‑on governance for data and AI initiatives.
Key Responsibilities
Team & Stakeholder Management
Risk & Issue Management
Quality & Compliance
Reporting & Documentation
Required Skills & Experience
Project Planning & Execution
Define project scope, objectives, roadmaps, and deliverables with business and technical leads.
Build and manage project plans, schedules, budgets, and resource models.
Track and ensure on‑time, on‑budget delivery of all phases and milestones.
Drive end‑to‑end execution of data transformation, cloud modernization, and GenAI/Agentic AI programs.
Lead and collaborate with cross‑functional teams including: data engineers, BI developers, cloud teams, analysts, and product owners.
Enable seamless communication between technology and business stakeholders.
Conduct recurring stakeholder reviews and provide updates to senior leadership.
Proactively identify and track project risks, dependencies, and blockers.
Build risk mitigation plans and ensure timely issue resolution.
Escalate critical risks and drive a culture of continuous improvement.
Ensure full adherence to enterprise data governance, compliance, and security standards.
Oversee solution testing, UAT, validation, and production release cycles.
Maintain high‑quality standards for data integrity, accuracy, and reliability.
Maintain comprehensive project documentation: project plans, RAID logs, decision logs, and lessons learned.
Deliver periodic status reports, dashboards, and executive summaries.
Track KPIs and operational metrics to drive accountability and improvement.
10+ years in project management or service delivery roles across data, cloud, and analytics ecosystems.
Proven delivery experience in:
Data warehouse and data lake implementations
BI/reporting platform development
Legacy-to-cloud data platform migrations
Data governance and compliance frameworks
Strong knowledge of SQL, ETL pipelines, data warehousing, BI tools, and analytics platforms.
Hands‑on familiarity with AWS, Azure, or GCP cloud ecosystems.
Mandatory: Experience delivering GenAI solutions, Agentic AI workflows, or AIOps, beyond basic chatbots.
Excellent communication, leadership, stakeholder management, and documentation capabilities.
Ability to thrive in fast‑paced, distributed, cross‑functional environments.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Project Management and Information Technology
Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DS Technologies Inc by 2x.
#J-18808-Ljbffr