Improzo
Pharma Commercial Engagement Manager (Techno-Functional)
Improzo, Trenton, New Jersey, United States
About Improzo
At
Improzo
(Improve + Zoe; meaning Life in Greek), we believe in improving life by empowering our customers. Founded by seasoned industry leaders, we are laser focused on delivering quality‑led commercial analytical solutions to our clients. Our dedicated team of experts in commercial data, technology, and operations has been evolving and learning together since our inception. Here, you won’t find yourself confined to a cubicle; instead, you’ll be navigating open waters, collaborating with brilliant minds to shape the future. You will work with leading Life Sciences clients, seasoned leaders and carefully chosen peers.
People are at the heart of our success, so we have defined our CARE values framework with a lot of effort, and we use it as our guiding light in everything we do. We CARE!
CARE Values
Customer‑Centric: Client success is our success. Prioritize customer needs and outcomes in every action.
Adaptive: Agile and innovative, with a growth mindset. Pursue bold and disruptive avenues that push the boundaries of possibilities.
Respect: Deep respect for our clients & colleagues. Foster a culture of collaboration and act with honesty, transparency, and ethical responsibility.
Execution: Laser focused on quality‑led execution; we deliver! Strive for the highest quality in our services, solutions, and customer experiences.
Position : Techno‑Functional Engagement Manager
We are seeking a
Techno‑Functional Engagement Manager
to manage client‑facing projects in the design, implementation, and delivery of
Pharma Commercial Data / Technical / AI Ecosystems . This role is ideal for a professional who can
translate business needs into scalable technology solutions , manage program delivery, and act as a trusted partner to senior stakeholders in
Commercial, Medical, and IT functions .
The ideal candidate will combine
strong business acumen in pharmaceutical commercial/medical operations
with
hands‑on knowledge of data platforms, cloud ecosystems (Snowflake, AWS, Azure), and data governance . This is a
client‑facing, US‑based role
that requires excellent communication, solution design, and delivery leadership skills.
Key Responsibilities
Client Engagement & Business Analysis – engage with stakeholders, capture and refine business requirements, assess client data and technology landscape, translate needs into solution blueprints, act as liaison between business and technical teams.
Solution Design & Architecture – partner with offshore and onshore teams to design scalable data and analytics solutions, shape solution architecture, guide data integration strategies.
Program & Risk Management – lead program governance, manage timelines, milestones, risks, and dependencies, track and report status.
Communication & Stakeholder Management – present solutions, roadmaps, progress updates to senior stakeholders, build trust relationships, advise clients on data‑driven decision making.
Collaboration with Technical Teams – work closely with data architects, engineers, analysts to deliver requirements, provide business context, ensure pipelines and governance align with client needs.
Continuous Improvement & Thought Leadership – stay current with emerging technologies, recommend best practices, drive innovation to improve efficiency and data quality.
Required Qualifications
Bachelor’s degree in computer science, data science, information systems, business, or related field.
10+ years of experience in pharma data/analytics with at least 5 years in a techno‑functional or client‑facing solution role.
Proven ability to translate business requirements into technical designs and vice versa.
Strong knowledge of pharma commercial and medical data sources, processes, and systems.
Hands‑on understanding of cloud data platforms; Snowflake mandatory, AWS/Azure preferred.
Demonstrated expertise in program management, risk management, and stakeholder engagement.
Excellent communication, presentation, and relationship‑building skills.
Preferred Qualifications
Experience with pharmaceutical data standards (HIPAA, GDPR, Sunshine Act, industry‑specific compliance).
Familiarity with analytics/BI tools (Tableau, Power BI, etc.).
Experience with AI/ML or GenAI applications in pharma commercial data ecosystems.
Project Management certification (PMP, Agile/Scrum, or equivalent).
Key Skills
Business Analysis & Requirement Translation
Pharma Commercial & Medical Data Ecosystems
Solution Architecture & Cloud Platforms (Snowflake critical)
Program/Project & Risk Management
Stakeholder Engagement & Communication
Data Governance & Compliance
Collaboration with Offshore/Global Teams
Benefits
Competitive salary and comprehensive benefits.
Opportunity to work with leading pharma clients on strategic digital/data programs.
Exposure to cutting‑edge technologies (Snowflake, AI/ML, GenAI) in life sciences.
Growth‑oriented, collaborative culture with career advancement opportunities.
Location : Morristown, NJ (US‑based).
#J-18808-Ljbffr
At
Improzo
(Improve + Zoe; meaning Life in Greek), we believe in improving life by empowering our customers. Founded by seasoned industry leaders, we are laser focused on delivering quality‑led commercial analytical solutions to our clients. Our dedicated team of experts in commercial data, technology, and operations has been evolving and learning together since our inception. Here, you won’t find yourself confined to a cubicle; instead, you’ll be navigating open waters, collaborating with brilliant minds to shape the future. You will work with leading Life Sciences clients, seasoned leaders and carefully chosen peers.
People are at the heart of our success, so we have defined our CARE values framework with a lot of effort, and we use it as our guiding light in everything we do. We CARE!
CARE Values
Customer‑Centric: Client success is our success. Prioritize customer needs and outcomes in every action.
Adaptive: Agile and innovative, with a growth mindset. Pursue bold and disruptive avenues that push the boundaries of possibilities.
Respect: Deep respect for our clients & colleagues. Foster a culture of collaboration and act with honesty, transparency, and ethical responsibility.
Execution: Laser focused on quality‑led execution; we deliver! Strive for the highest quality in our services, solutions, and customer experiences.
Position : Techno‑Functional Engagement Manager
We are seeking a
Techno‑Functional Engagement Manager
to manage client‑facing projects in the design, implementation, and delivery of
Pharma Commercial Data / Technical / AI Ecosystems . This role is ideal for a professional who can
translate business needs into scalable technology solutions , manage program delivery, and act as a trusted partner to senior stakeholders in
Commercial, Medical, and IT functions .
The ideal candidate will combine
strong business acumen in pharmaceutical commercial/medical operations
with
hands‑on knowledge of data platforms, cloud ecosystems (Snowflake, AWS, Azure), and data governance . This is a
client‑facing, US‑based role
that requires excellent communication, solution design, and delivery leadership skills.
Key Responsibilities
Client Engagement & Business Analysis – engage with stakeholders, capture and refine business requirements, assess client data and technology landscape, translate needs into solution blueprints, act as liaison between business and technical teams.
Solution Design & Architecture – partner with offshore and onshore teams to design scalable data and analytics solutions, shape solution architecture, guide data integration strategies.
Program & Risk Management – lead program governance, manage timelines, milestones, risks, and dependencies, track and report status.
Communication & Stakeholder Management – present solutions, roadmaps, progress updates to senior stakeholders, build trust relationships, advise clients on data‑driven decision making.
Collaboration with Technical Teams – work closely with data architects, engineers, analysts to deliver requirements, provide business context, ensure pipelines and governance align with client needs.
Continuous Improvement & Thought Leadership – stay current with emerging technologies, recommend best practices, drive innovation to improve efficiency and data quality.
Required Qualifications
Bachelor’s degree in computer science, data science, information systems, business, or related field.
10+ years of experience in pharma data/analytics with at least 5 years in a techno‑functional or client‑facing solution role.
Proven ability to translate business requirements into technical designs and vice versa.
Strong knowledge of pharma commercial and medical data sources, processes, and systems.
Hands‑on understanding of cloud data platforms; Snowflake mandatory, AWS/Azure preferred.
Demonstrated expertise in program management, risk management, and stakeholder engagement.
Excellent communication, presentation, and relationship‑building skills.
Preferred Qualifications
Experience with pharmaceutical data standards (HIPAA, GDPR, Sunshine Act, industry‑specific compliance).
Familiarity with analytics/BI tools (Tableau, Power BI, etc.).
Experience with AI/ML or GenAI applications in pharma commercial data ecosystems.
Project Management certification (PMP, Agile/Scrum, or equivalent).
Key Skills
Business Analysis & Requirement Translation
Pharma Commercial & Medical Data Ecosystems
Solution Architecture & Cloud Platforms (Snowflake critical)
Program/Project & Risk Management
Stakeholder Engagement & Communication
Data Governance & Compliance
Collaboration with Offshore/Global Teams
Benefits
Competitive salary and comprehensive benefits.
Opportunity to work with leading pharma clients on strategic digital/data programs.
Exposure to cutting‑edge technologies (Snowflake, AI/ML, GenAI) in life sciences.
Growth‑oriented, collaborative culture with career advancement opportunities.
Location : Morristown, NJ (US‑based).
#J-18808-Ljbffr