Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies
Quality Assurance Manager
Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies, Chicago, Illinois, United States, 60290
Quality Manager
AWS/CES is looking for a
Quality Manager
to mentor, lead, and develop the Quality Department team while overseeing all aspects of product and process quality.
About the Opportunity We are seeking a strategic and dynamic Quality Manager to lead quality assurance and continuous improvement initiatives across both plant and office environments. This position plays a key role in overseeing all aspects of product and process quality, driving corrective actions, and ensuring compliance with internal and external standards. The ideal candidate is a hands‑on leader with strong automotive industry experience, a data‑driven mindset, and a passion for continuous improvement and customer satisfaction.
Key Responsibilities
Leadership & Development:
Lead, mentor, and develop the Quality Department team. Establish performance goals and implement individual development plans.
Corrective Actions & Customer Satisfaction:
Oversee corrective actions and drive improvements in customer satisfaction metrics (PPMs, PRRs, QRs).
Core Tools & Documentation:
Maintain and update Control Plans, PFMEAs, and related quality documentation per AIAG and customer requirements.
Problem Solving & Reporting:
Champion cross‑functional problem‑solving, root cause analysis, and data‑driven improvement initiatives.
Product & Process Quality:
Ensure all product specifications are met for fit, finish, durability, and appearance. Track and report performance of key product and process characteristics (KPCs).
Compliance & Certification:
Ensure compliance with quality system requirements such as IATF 16949 and ISO 9001.
Customer & Supplier Relations:
Serve as the primary contact for customer quality concerns. Oversee supplier quality performance and conduct audits as needed.
Operational Support:
Support initiatives to reduce scrap and downtime while improving First Time Quality (FTQ).
Qualifications
Bachelor’s degree in a manufacturing‑related field required; Master’s degree preferred.
7–10 years of experience
as a Quality Manager in the automotive (Tier 1) industry, with at least 3 years in a supervisory quality control or assurance role.
Proven leadership experience in a
turnaround or high‑volume manufacturing environment .
Strong knowledge of
IATF 16949, ISO 9001, and Ford Q1 standards .
Proficient in
AIAG Core Tools (APQP, PPAP, PFMEA, MSA, SPC, Control Plans) .
Certifications:
Six Sigma Green/Black Belt
and/or
ASQ CQE
preferred.
Skilled in
Minitab
and
8D problem‑solving .
Experience with
color and appearance testing
(Macbeth or similar equipment).
Multilingual abilities are a plus.
Additional Requirements
Ability to travel up to
25%
as required.
Valid driver’s license required.
Comfortable navigating both plant and office environments.
If interested, please apply and/or send your resume to
anam@canadianexecutivesearch.com .
CESDH
#J-18808-Ljbffr
Quality Manager
to mentor, lead, and develop the Quality Department team while overseeing all aspects of product and process quality.
About the Opportunity We are seeking a strategic and dynamic Quality Manager to lead quality assurance and continuous improvement initiatives across both plant and office environments. This position plays a key role in overseeing all aspects of product and process quality, driving corrective actions, and ensuring compliance with internal and external standards. The ideal candidate is a hands‑on leader with strong automotive industry experience, a data‑driven mindset, and a passion for continuous improvement and customer satisfaction.
Key Responsibilities
Leadership & Development:
Lead, mentor, and develop the Quality Department team. Establish performance goals and implement individual development plans.
Corrective Actions & Customer Satisfaction:
Oversee corrective actions and drive improvements in customer satisfaction metrics (PPMs, PRRs, QRs).
Core Tools & Documentation:
Maintain and update Control Plans, PFMEAs, and related quality documentation per AIAG and customer requirements.
Problem Solving & Reporting:
Champion cross‑functional problem‑solving, root cause analysis, and data‑driven improvement initiatives.
Product & Process Quality:
Ensure all product specifications are met for fit, finish, durability, and appearance. Track and report performance of key product and process characteristics (KPCs).
Compliance & Certification:
Ensure compliance with quality system requirements such as IATF 16949 and ISO 9001.
Customer & Supplier Relations:
Serve as the primary contact for customer quality concerns. Oversee supplier quality performance and conduct audits as needed.
Operational Support:
Support initiatives to reduce scrap and downtime while improving First Time Quality (FTQ).
Qualifications
Bachelor’s degree in a manufacturing‑related field required; Master’s degree preferred.
7–10 years of experience
as a Quality Manager in the automotive (Tier 1) industry, with at least 3 years in a supervisory quality control or assurance role.
Proven leadership experience in a
turnaround or high‑volume manufacturing environment .
Strong knowledge of
IATF 16949, ISO 9001, and Ford Q1 standards .
Proficient in
AIAG Core Tools (APQP, PPAP, PFMEA, MSA, SPC, Control Plans) .
Certifications:
Six Sigma Green/Black Belt
and/or
ASQ CQE
preferred.
Skilled in
Minitab
and
8D problem‑solving .
Experience with
color and appearance testing
(Macbeth or similar equipment).
Multilingual abilities are a plus.
Additional Requirements
Ability to travel up to
25%
as required.
Valid driver’s license required.
Comfortable navigating both plant and office environments.
If interested, please apply and/or send your resume to
anam@canadianexecutivesearch.com .
CESDH
#J-18808-Ljbffr