Hybrid Help Desk Supervisor | IT Service Lead

A leading musical instrument retailer is seeking a Help Desk Supervisor to oversee daily operations and lead a team of IT Support Technicians. This role involves administration of ServiceNow, ensuring timely support for users, and driving service excellence through performance metrics and team leadership. The ideal candidate will have extensive experience in IT Service Desk management and proficiency in ServiceNow. Competitive salary of $67,000–$90,000 per year, with opportunities for professional growth in a creative environment. #J-18808-Ljbffr